The shop in Redruth said they would get our product from Launceston for us, 3 days later despite repeated phone calls nothing received. Advised to order online, we did this, next day delivery order... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The shop in Redruth said they would get our product from Launceston for us, 3 days later despite repeated phone calls nothing received. Advised to order online, we did this, next day delivery order... Se mere
Virksomheden har svaret
Initially frustrated that the items sought were not available in my local store and advice to order on-line, I resigned myself to a long delay (I live on an offshore Island). Ordered on-line early aft... Se mere
Virksomheden har svaret
Purchased a dewalt sds drill on the website on monday evening. It was delivered on wednesday afternoon in perfect condition. The cost of the drill was highly competative and great service from cef.... Se mere
Virksomheden har svaret
Excellent service! I’m very satisfied with my purchase. The website is easy to use, and the customer support was outstanding. I called them, and they explained everything clearly and helped me with al... Se mere
Skrevet af virksomheden
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Skrevet af virksomheden
Georgina Mackie House, CV8 2SU, Kenilworth, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service! I’m very satisfied with my purchase. The website is easy to use, and the customer support was outstanding. I called them, and they explained everything clearly and helped me with all my questions. Great experience from start to finish. Highly recommended!
Can't register to get an invoice for my product warranty, said they would get back to me over 2 weeks ago and they didn't. You wanted a review so here it is.
Big thank you to Kevin at CEF Bishop Auckland for going above and beyond to get me the part that I needed to finish job. Well done and great job!

Besvarelse fra CEF
great customer service. happy, friendly and knowledgeable staff. good stock levels, they work hard to make sure as a customer i am happy

Besvarelse fra CEF
The sales person said the enclosure had a hollow back but this turned out not to be the case creating significant extra work and cost

Besvarelse fra CEF
Initially frustrated that the items sought were not available in my local store and advice to order on-line, I resigned myself to a long delay (I live on an offshore Island). Ordered on-line early afternoon, I was delighted that they were delivered before noon the next day. Products were exactly what I wanted. I will use them again.

Besvarelse fra CEF
For me Milwaukee is the best brand on the market for tools and CEF offers them at the best prices.

Besvarelse fra CEF
I asked for a call 30 minutes before arrival, no call. No card left and then delivered 2 days later. Unfortunately had to cancel my job I needed the parts for. Waste of time and money.

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I needed an MCB the next day, CEF drop down date for delivery said I could get next day before noon for £9.95, so as I was desperate I ordered that service. Needless to say it never turned up, not even later that day which would have helped, it wasn't until the following day before noon it arrived. If you offer a service and a customer pays a premium then let down by YOUR courier, surely it should be a priority for later that day. And the rest just gets worse, no acknowledgement that they messed up, I had to call and got the usual insufficiently trained call handler. No apology it was late, no automatic I'll receive my premium postage costs, so I asked what happens to my postage, she didn't know and had to put me on hold to ask, then a vague the team will see it wasn't delivered onetime and will refund you, I asked when, again she didn't know, and merely guessed 10 days may be. How can a major brand like CEF get it so wrong and them not even bother to follow it up to apologise. We are all customers and I never understand why companies insist with having terrible aftersale service and no information hoping you'll not chase them for the postage. I'm a new company starting out, and already this gave MY customer a negative experience because I couldn't get their shower on. Don't offer a service if you realistically can't fulfil its embarrassing. So now after this poor performance, what's the chances I'll use CEF in the future, last one the list and use when only desperate and never trust time frames for promised premium postage. Still waiting on my refund, but I won't hold my breath for a basic apology

Besvarelse fra CEF
Super fast delivery and competitive pricing will use from now on 👌🏼

Besvarelse fra CEF
Purchased a dewalt sds drill on the website on monday evening. It was delivered on wednesday afternoon in perfect condition.
The cost of the drill was highly competative and great service from cef.
Have used before and will be doing so in the future.

Besvarelse fra CEF
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.