CEF Anmeldelser 

I ordered 7PM Thursday. It’s changed from order before 8PM to 6PM for next day delivery. I clicked free delivery for the Saturday, somehow it defaulted to pre 12, probably as the branches shut at 12, even though it was delivered to home. I didn’t need it £19.99 quickly! And I didn’t notice on checkout and just click click clicked u til the invoice came in! I’m an account customer and there was no way to amend order at CEF online. I went in the branch Friday morning, they called but was told it had been dispatched. Really? Already dispatched at 8AM?
Product and delivery fine, but £20 for pre noon when I didn’t need it was a blow.

Great product, great price, fast delivery.

This was my first online purchase using cef and everything went smoothly with the correct parts arriving the next day as advised, I was able to track the parts from dispatch. Very pleased

I went in to the Falkirk branch, the sales advisor informed me (as expected) it's not a stock item but it was something they can and are happy to order in however delivery priority is given to the customers rather than the branch, it would be a faster delivery if I ordered it. I did need one of the items quickly so opted to order myself. Ordered around 4:30 pm and it was delivered by 12 a day and a half later. Excellent. Product is also fantastic quality and price. Thank you

The Chelmsford team Paul & Kern were brilliant great Service highly recommend.
Kern went the extra mile in assisting on the price & Delivery much appreciated.

Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris who authorised dispatch of missing MC4 pair at 1630 Friday. Arrived on doorstep at 0945 Monday.
"Great service is not only what you do well, it's also what you do when you've made a mistake."

Will definitely use CEF again.
Thanks

No hassle product I ordered came when they said it would was able to speak to someone with an enquiry I had sorted it there and then

Positive helpful and friendly service next day delivery at no extra charge can't fault them9

Great customer service and excellent delivery

Arrived 2 days late, charged for next day delivery and all I got was ‘it was sent to the wrong depot’
It’s not the first time!
No refund for delivery.

All good, fast service

Good prices, great selection and fast delivery

Ordered online and was delivered next day on time. Excellent service *****

I actually waited to see how and possible how long the product lasts. I think from my experience they could be selling durable items comparing their products with the ones I have been buying from others.

The site is fine, its the delivery service that needs sorting out, it will come late or not even turn up, imagine, sitting at site and waiting, telling the customer the job will be done, just to tell them it won't because only box 1 of 2 has been delivered

All ok except my item arrived a day later than I had planned for

Staff at the sites are really nice! The deliveries are on time and the products are always what I've asked for.

Over all great service

Ben from Park Royal branch really went an extra mile coming to the site to get to know us as well as bringing materials we ordered on the same day, much appreciated Ben. I wish all big companies could put this little extra effort to to get know their clients and provide them with a little more personal attitude and offer suited to their needs.
Thank you.

Willesden Smart Homes