This is a very well made, VERY powerful, good looking bike. The pictures do not do it justice and it easily powers up the sometimes fairly steep mountain roads where I ride. As far as acceleratio... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I received an EK4 and the appeal was great but out of box the battery is faulty. It continues to blink red/green and the bike does not power down when the key is turned to off. It is dangerous if I we... Se mere
Virksomheden har svaret
Cybervelo EK2 bike arrived promptly, well packaged. Still getting used to bike but it rides well and great to have power assist on steeper hills. Many people have admired it. Busy getting chains for... Se mere
Cybervelo did an excellent job corresponding with me and making everything right. We had a problem with delivery and they were great with their correspondence and they guaranteed that I would get my b... Se mere
Virksomhedsoplysninger
Om Cbvelo
Skrevet af virksomheden
Welcome to Cybervelo
Cybervelo entered the e-bike industry in 2013. We are an electric bike company that loves to listen to our customers' suggestions. We only offer the best electric bikes at affordable prices. Constructed from the strongest 6061 aluminum and magnesium alloys, our bikes resist oxidation, and corrosion, and are affordable. You will enjoy your bike for years to come for the least amount of money.
When it's time to go out there and explore the world, we wouldn't settle for anything less. Enjoy the ride.
What we can guarantee
Free shipping & One Year Warranty

Kontaktoplysninger
FLAT/ROOM 1802.BEVERLY HOUSE 93-107 LOCKHART ROAD. WAN CHAI , 999077, Hong Kong
- support@cbvelo.com
- cbvelo.com
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Like the bike!
My bike arrived on time with the pedal crank lodged between the spokes in the front wheel. 5 spokes were bent and I had to surrender to a repair shop for repair before I could take my first ride. Cybervelo covered the expenses which was great! Five miles into my first ride I had a flat in my rear tire. Cybervelo also promised to covered that expense! I got an ek9 model and I really love the bike. It has great speed and torque. I would definitely recommend to anyone looking for a quality ebike at a decent price.

Besvarelse fra Cbvelo
Great customer service!
I actually bought my Cybervelo EK6 e-bike second hand, so I didn't actually get it directly from them, but my bike was missing the rubber plug that protects the charging port from getting wet. So I reached out to them and they replied rather quickly! They agreed to send me another rubber plug and although I haven't received it yet, Fedex tracking shows they have sent out the plug. The bike is absolutely amazing and well built. Pretty fast too! They also helped me when I accidentally factory reset the display and I inadvertently locked my speed at 15 mph. One of the best customer service experiences I've had in a while!
Going beyond Great customer service.
I don’t usually leave reviews, but this company genuinely earned it. I purchased this e-bike (EK9) through Amazon, and while the bike itself has been great, I had a few questions early on regarding shipping details and some documentation that wasn’t super clear. Every single time I reached out, someone from their team got back to me quickly and actually helped resolve the issue instead of giving generic answers.
What really sealed it for me was what happened recently. Three days before Christmas, on the 22nd, I had an accident and damaged the bike pretty badly. I contacted the company expecting nothing more than basic information so I could source replacement parts, things like fork tube sizing and compatibility. I was not expecting what happened next.
They went above and beyond and sent me replacement forks completely free of charge, along with a new brake lever and throttle assembly. That level of support, especially right before Christmas, says a lot about the kind of company they are. They stood behind their product in a way you just don’t see very often anymore.
I’m extremely glad I chose this bike and even more glad I chose this company. Great product, but even better customer service. That’s what really matters.
Great Customer Service
My Grandson had a wreck on his new bike he received on Christmas day and bent the front forks. I contacted the company and they were great. I sent them a picture of the damaged forks and they sent me a a new set. Their customer service department went above and beyond what I expected.
Nice and helpful hotline - great ebike
When i received my cbvelo ebike i had two problems, the instrument braket wath broken and a screw defective. The help line was very helpful and sent me a new braket and propose to reimburse the screw i'll buy.
Concerning the bike i'm very satisfied .
It takes two rides to acquire the right reflexes and use the gears properly.
I'm not sure of the distance I can make with the bike using the electrical assist. I'll work on it to manage the best way to go far with the minimum of efforts but the assist is very helpful and powerful.
The EK6 has plenty of power
The EK6 has plenty of power, a comfortable ride, and feels well-built. It handles different terrain with ease and makes getting around effortless while still being enjoyable.
I also want to highlight Cybervelo’s customer service. Any interaction I’ve had has been easy, professional, and efficient—they clearly stand behind their product and value their customers.
Overall, I’m extremely happy with the EK6 and would 100% recommend Cybervelo to family and friends. If you’re looking for a versatile, fun, and dependable e-bike, this one is well worth it.
These bikes are the bomb
These bikes are well built with exceptional design and features . I have the EK4 and I absolutely love it !! Quick to charge has 35 mph on electric and the assist to pedal is awesome .. I just can’t say enough good , I compared all brands and this one tops it
Cbervelo Milady Ebike
Won this Ebike at a Christmas party and what a great prize! Long lasting battery and quality parts. Awesome
The company shipped the 2 bikes and the…
The company shipped the 2 bikes and the accessories quickly. And their customer service was prompt.
They take care of their customers
They take care of their customers.
East to contact and get a response back quickly.
Beautifully designed bike and having a…
Beautifully designed bike and having a blast riding it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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