This is a very well made, VERY powerful, good looking bike. The pictures do not do it justice and it easily powers up the sometimes fairly steep mountain roads where I ride. As far as acceleratio... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I received an EK4 and the appeal was great but out of box the battery is faulty. It continues to blink red/green and the bike does not power down when the key is turned to off. It is dangerous if I we... Se mere
Virksomheden har svaret
Cybervelo EK2 bike arrived promptly, well packaged. Still getting used to bike but it rides well and great to have power assist on steeper hills. Many people have admired it. Busy getting chains for... Se mere
Cybervelo did an excellent job corresponding with me and making everything right. We had a problem with delivery and they were great with their correspondence and they guaranteed that I would get my b... Se mere
Virksomhedsoplysninger
Om Cbvelo
Skrevet af virksomheden
Welcome to Cybervelo
Cybervelo entered the e-bike industry in 2013. We are an electric bike company that loves to listen to our customers' suggestions. We only offer the best electric bikes at affordable prices. Constructed from the strongest 6061 aluminum and magnesium alloys, our bikes resist oxidation, and corrosion, and are affordable. You will enjoy your bike for years to come for the least amount of money.
When it's time to go out there and explore the world, we wouldn't settle for anything less. Enjoy the ride.
What we can guarantee
Free shipping & One Year Warranty
Make e-rides accessible, fun, and reliable—turn every commute & adventure into a joy, with affordability at heart.
Kontaktoplysninger
FLAT/ROOM 1802.BEVERLY HOUSE 93-107 LOCKHART ROAD. WAN CHAI , 999077, Hong Kong
- support@cbvelo.com
- cbvelo.com
4,4
Fremragende
53 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best bike I have owned
This is a very well made, VERY powerful, good looking bike. The pictures do not do it justice and it easily powers up the sometimes fairly steep mountain roads where I ride.
As far as acceleration, 2 words: Hang on.
24. april 2026
I have the Ek12 bike and it has really…
I have the Ek12 bike and it has really nice paint and a very comfortable ride. Its not very heavy. So its easy to get it on my ebike rack.
21. april 2026
Uopfordret anmeldelse
Bike folds up real easy and makes it…
Bike folds up real easy and makes it simple to put in the back of my car. Comfortable and easy to ride. Great choice if your looking for a folding e-bike
30. marts 2026
Uopfordret anmeldelse
Easy to complete my purchase
Easy to complete my purchase. Showed options & accessories to add to purchase.
15. april 2026
Very attentive to my questions
9. april 2026
Order processing and expedited shipping…
Order processing and expedited shipping was spot on.
17. april 2026
We bought two EK7's and are happy
We purchased two EK7 bikes. The order process went smooth and they both arrived with in a few days from different locations. The assembly was simple and everything works as it should. I did have a couple of issues.
1. The information on line says it fits riders from 5'-4" to 6'-4", my wife is 5'-5" and she couldn't reach the ground with the seat all the way down. We replaced the suspension seat post with a solid one from amazon and now she fits.
2. One of the bikes has a mounting plate with for screw holes to mount a front rack and the other doesn't. I wasn't planning on adding a front rack but found it strange that it was missing from one of the bikes.
Overall we are pleased with our purchase and hope to get many years of use out of the bikes.
17. april 2026
Thank you for sending the repair part…
Thank you for sending the repair part that fixed the problem.
14. april 2026
Excellent customer service
Excellent customer service! Excited to get my bikes!
15. april 2026
Uopfordret anmeldelse
Hard to contact about bad EK4 battery
I received an EK4 and the appeal was great but out of box the battery is faulty. It continues to blink red/green and the bike does not power down when the key is turned to off. It is dangerous if I were to continue trying to charge it. I’ve reached out to support which is 3 different emails and I haven’t gotten a response from any of them. And the Las Vegas number provided for English support says it cannot accept calls. I am super disappointed. At this point it seems like a scam.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Cbvelo
We would like to apologise sincerely for your unpleasant experience. We take all user feedback very seriously and hope to resolve the issue you encountered. Please contact us at after-sales@cbvelo.com with your product and order details. Thank you for allowing us to improve our service. We look forward to hearing from you.
Excellent customer service
Excellent customer service! I had issues with my e-bike battery and they have been responsive and began to immediately help me resolve the issue. So far so good!
29. marts 2026
Uopfordret anmeldelse
Ordered a part and rcvd it
25. marts 2026
Problem with child seat but otherwise good.
Overall customer service was responsive though later in the evening for my time zone which is rather unfortunate as I'm trying to troubleshoot after dark. I had 1 issue with the child seat attachment as it did not attach to my bike's rear rack without me having to purchase additional hardware AND do some modifications, but it is safely attached now and suprisingly my 4 yr old fits in it. Not happy that I had to spend $70 and modify the bike to attach the child seat.
22. marts 2026
Besvarelse fra Cbvelo
We would like to apologise sincerely for your unpleasant experience. We take all user feedback very seriously and hope to resolve the issue you encountered. Please contact us at after-sales@cbvelo.com with your product and order details. Thank you for allowing us to improve our service. We look forward to hearing from you.
Bike rocks
Bike rocks. Ive only got 70 miles on it so far.
Instructions are in semi broken english, but trust me you will be pleasantly surprised with this thing.
Battery holds up well. i think i could get around 25 miles on it. This depends mostly on the speed you go, if i went max i bet its like 20. If it was min assist probably i could go way past 35.
Dont trust people on reddit saying you cant get a nice ebike for less than a billion dollars. Just buy a cybervelo.
11. marts 2026
The bike I purchased broke down battery…
The bike I purchased broke down battery pack good but not functioning. Please have somebody contact me at 805-217-0432.
6. marts 2026
Besvarelse fra Cbvelo
We’re truly sorry to hear you had such a frustrating experience.
We want to clarify that your order on our website was for a bike chain lock and a basket, not the complete e-bike mentioned in your review. We take product quality very seriously, and we would like to look into this matter thoroughly.
We will call you as soon as possible to gather more details so we can resolve this for you promptly.
Thank you for your patience and understanding.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.