The team after going back and forth issue has been resolved and hours have been corrected and refund has been processed. Movers service was great. Service from customer service we got there in the end... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff was friendly. Hard working, quick with moving my furniture to the new rental property. No damage to the walls, flooring or my belongings. They moved my belongings from two story townhouse ve... Se mere
Virksomheden har svaret
We Didnt have much things to move out. Again everything went smoothly. Workers were very polite. Waested no time and got straight into work. The workers were very precise about making sure we got ever... Se mere
Virksomheden har svaret
Polite and efficient movers who took care with moving items. Also were grear with providing me an update about small delay in arrival time (was only a 20 minute delay too, so really impressed) well in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
168 Great South Road, Manurewa, , 2102, Auckland, New Zealand
- +64 800 555 207
- admin@cbdmovers.co.nz
- cbdmovers.co.nz
4,3
Fremragende
93 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and on time
Great service and on time, very friendly
15. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Jade Thomas,
Thank you so much for your 5-star rating. We really appreciate you taking the time out to share your experience with us. Your positive words make us feel ecstatic and will motivate our team to do even better jobs going forward. We really appreciate your business.
We look forward to working with you again in the future!
Regards,
CBD Movers
Excellent service.
Removalists turned up on time & the work was done efficiently & in the time set by the company.
15. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Margaret S,
We thank you for taking the time to leave us a review. This will certainly motivate our movers to do even a better job going forward. We really appreciate your business.
We look forward to working with you again in the future!
Regards,
CBD Movers
Pretty Good
Pretty Good. Even though it was a rainy day. Charged me an extra $50 or so because of the massage chair and I wasn't told about this beforehand. We couldn't find our coffee anywhere even though it was supposed to be in one of the boxes.
13. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Pauline Kay,
Thank you so much for taking the time to leave an kind rating. Your review means a lot to us and lets us know we’re on the right track! We really appreciate your business.
We look forward to working with you again in the future!
Kind Regards,
CBD Movers
Very good and easy move good price too
13. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Matt Irwin,
Thank you so much for your 5-star rating. We really appreciate you taking the time out to share your experience with us. Your positive words make us feel ecstatic and will motivate our team to do even better jobs going forward. We really appreciate your business.
We look forward to working with you again in the future!
Regards,
CBD Movers
The movers were considerate and careful…
The movers were considerate and careful with our property. Highly recommend
14. februar 2026
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Dear Tasneem Sadiq,
Thank you for the wonderful review ,Thank you so much for your excellent review! ,Thank you so much for your kind words.
Regards,
CBD Movers
The guy s that came were very friendly…
The guy s that came were very friendly and professional. They took the greatest care with my possessions and were very quick. I would highly recommend.
13. februar 2026
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Besvarelse fra CBD Movers NZ
Hello Andrea,
Thank you so much for your 5-star rating. We really appreciate you taking the time out to share your experience with us. Your positive rating make us feel ecstatic and will motivate our team to do even better jobs going forward. We really appreciate your business.
We look forward to working with you again in the future!
Regards,
CBD Movers
Movers were very efficient qnd kind
Movers were very efficient qnd kind. Moved everything within the hour
11. februar 2026
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Besvarelse fra CBD Movers NZ
Hello Keelin Bell,
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
We will be happy to serve you again whenever needed.
Regards,
CBD Movers
They did a good job
They did a good job. Needed 2 trips. Happy with the way they looked after tge stuff they were shifting.
4. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Catherine,
We thank you for taking the time to leave us a review. This will certainly motivate our movers to do even a better job going forward. We really appreciate your business.
We look forward to working with you again in the future!
Regards,
CBD Movers
Got the wrong day and address
This is a genuine review of CBD Movers Wellington which has offices all over NZ and Australia.
First they got the wrong day!
Then got the wrong address. True!
Quoted $65 callout, $130 per hour, $30 extra for approx 20 stairs (to access property). Just moving one single item across Wellington - a 15 minute drive.
When they got to the delivery location, the mover guy wanted to charge $90 for a few more stairs and $100 more for a short path with one bend in it (maybe 20 metres). The extra pricing made no sense given it was $30 for 20 steps. The stairs were brand new and had just been built so we did not know exact number of steps but did not expect an unreasonable price hike.
Mover guy was a third party (CBD outsourced the job by the way) who made me ring head office to discuss the extra $190.
HQ kept me on hold for 30 minutes.
Then the mover guy wanted to charge me more than the hour even though for 30 minutes I was on hold.
In the end, we moved the item down the path and extra steps ourselves.
The mover guy was rude, transactional and used stand-over tactics. They even dropped the item at one point.
Would not recommend or use CBD Movers in Wellington again.
They absolutely have my records despite the flippant comment from CBD Movers below. My booking reference was 6904886 and I will upload an image to prove it.
11. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Customer,
We are unable to find any booking id through this name 'Unhappy'.
It seems as you might have moved through some other company and had mistakenly posted a negative review on our platform.
We have never faced such concerns & do take customer service as our topmost priority. If you are genuinely our customer, kindly writing to us at support@cbdmovers.com.au we are more than happy to look into this matter.
Regards,
CBD Movers
Didn't turn up on the day
I booked for a specific time (10am)and day and after being told to wait twice, I received a call at 5pm stating they would not be able to make it that day. Incredibly frustrating, wasted my time, and while they did turn up the next day no discount or care regarding the extremely poor service the previous day.
3. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Hilary Vernon,
We apologize for any inconvenience caused to you during the move. Kindly write your concern along with booking Id at support@cbdmovers.com.au we are more than happy to look into this matter.
Our priority is customer service satisfaction and every customer is valuable to us.
Kind Regards,
CBD Movers
Polite and efficient movers who took…
Polite and efficient movers who took care with moving items. Also were grear with providing me an update about small delay in arrival time (was only a 20 minute delay too, so really impressed) well in advance. There was also no hidden fees, the price I was quoted was the price I paid.
9. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Cris,
We thank you for taking the time to leave us a review. This will certainly motivate our movers to do even a better job going forward. We really appreciate your business.
We look forward to working with you again in the future!
Regards,
CBD Movers
The 2 young men were hard working and…
The 2 young men were hard working and uncomplaining
9. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Tony Bellmunt,
Thank you so much for your 5-star rating. We really appreciate you taking the time out to share your experience with us. Your positive words make us feel ecstatic and will motivate our team to do even better jobs going forward. We really appreciate your business.
We look forward to working with you again in the future!
Regards,
CBD Movers
Besvarelse fra CBD Movers NZ
Hello Narelle,
Thank you so much for your review. Your efforts putting up the positive ratings will certainly motivate our movers to do even better job going forward.
We look forward to working with you again in the future!
Kindest,
CBD Movers
Besvarelse fra CBD Movers NZ
Dear Kim Ho Hui,
We greatly appreciate your review Thank you very much for your feedback. Wishing you every success moving forward.
Regards,
CBD Movers
Excellent customer service and follow up
Excellent customer service and follow up. The truck I ordered was too small but that the movers were happy to do two rounds. And the price was really reasonable. Would use them again and would recommend them to others.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra CBD Movers NZ
Hello Rebecca White,
Thank you so much for your review. Your efforts putting up the positive ratings will certainly motivate our movers to do even better job going forward.
We look forward to working with you again in the future!
Kindest,
CBD Movers
a smooth and stress-free move
We had a great experience with CBD Movers. The team arrived on time, handled all our furniture carefully, and completed the move efficiently. They were professional, polite, and well-organized throughout the process. Highly recommended for a smooth and stress-free move.
11. februar 2026
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Besvarelse fra CBD Movers NZ
Hello Achini Ishankha,
Thank you so much for your review. Your efforts putting up the positive ratings will certainly motivate our movers to do even better job going forward.
We look forward to working with you again in the future!
Kindest,
CBD Movers
Quick efficient & courteous.
Just used CBD Movers to pick up a new bed & mattress from East Tamaki, & take them to my inner city rental (with 3 flights of stairs). They then.took the old bed & mattress to my Pt Chev house. They were 2 cheerful strong young men who worked quickly & efficiently.
10. februar 2026
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Besvarelse fra CBD Movers NZ
Dear Lindsay CURNOW,
Thank you for leaving a positive rating.
We hope you will use our services again whenever needed.
Kind Regards,
CBD Movers.
everything went smoothly and orderly
everything went smoothly and orderly
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra CBD Movers NZ
Hello lvan Lu,
We thank you for taking the time to leave us a review. This will certainly motivate our movers to do even a better job going forward. We really appreciate your business.
We look forward to working with you again in the future!
Regards,
CBD Movers
CBD movers have arrived on time and…
CBD movers have arrived on time and professionally arrange the furnitures and house hold items carefully. We are very impress and happy with CBD movers.
5. februar 2026
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Besvarelse fra CBD Movers NZ
Hello Feroza Khan,
Thank you so much for your 5-star rating. We aim to delight our customer every time and are so pleased that we were able to meet your expectations. We really appreciate you taking the time out to share your experience with us.
We look forward to working with you again in the future!
Regards,
CBD Movers
Workers were professional and friendly.
Workers were professional and friendly.
25. januar 2026
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Besvarelse fra CBD Movers NZ
Dear Dylan,
Thank you for the wonderful review ,Thank you so much for your excellent review! ,Thank you so much for your kind rating.
Regards,
CBD Movers
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