CB1 Medical Anmeldelser 

Can’t recommend CB1 enough.
The initial for was straight forward. They got into an Online Consultation quickly and conveniently on a Sunday evening.

Very thorough and gave good advice and instructions. Everything was verified the following day.

Plenty of choice. Fast next day delivery

The staff at CB1 have been amazing with my transition from my previous clinic ordering and receiving medication is just so easy with CB1 would highly recommend

Simple process to follow providing you meet acceptance criteria. Needed to collate evidence from a 3rd party but once this was submitted the process was super quick.
The app to order medication is easy to navigate and understand. I just wish I’d done it sooner. Would definitely recommend this service. Thank you

The process to start on the treatment was very easy. The video consultation was great. Dr Hodgkins was very informative, approachable, friendly and generally lovely.
Just started on the treatment but initial signs are good

THANKYOU for the making me feel listened too
Fast and friendly service
I will recommend you to other people ☺️

Cb1 is a excellent company people who complains really needs a life as I have a lot of mental problems and this team has been great with me and even when my dad died they were brilliant and supportive great team and company so if you are going to complain then keep it to your self

Amazing. Can't fault CB1 at all. Very helpful on the video call, gave really good advice for first time user. Recommended different flavours also. Shipment is very fast, never had to wait more than a day for delivery. Always on hand if I need advice.

Very recommended, friendly service and excellent products!

Great service from start to finish! ⭐⭐⭐⭐⭐
From my very first enquiry to my consultation, everyone at CB1 Medical has been incredibly helpful and professional. The doctor I spoke to was friendly, easy to talk to, and immediately put me at ease. They were understanding, listened to my concerns, and made the whole process feel comfortable.
The website is easy to navigate with a great selection of products, making it simple to find what I needed. Delivery was also impressively fast. It's only been two days since I started treatment, and I'm already noticing the benefits.
I couldn't be happier with my experience so far and would highly recommend CB1 Medical to anyone considering medical cannabis.

Absolutely professional approach. Highly trained staff and doctors. Very friendly and respectful helping to achieve the best outcomes for you and your health. Highly recommend.
Thank you CB1 Team for all help so far.
Kamil

Great service, understood my needs. Delivery really quick once I placed my order. No complaints at all.

Edit !!!

All good at first as they got me to switch from my previous clinic but low and behold once they had my money the real standards of the company have begun to show!

You need to get customer service staff who actually want to help an assist rather than fob you off with a scripted one line answer before closing the chat

Says that you can use an external pharmacy but don't let you pick your own medication what an absolute waste of time

Cb1 is the best out there ,and i would recommend them to anyone who's thinking about it ,go for it ,its changed my life for the good my heath is better and its helps my arthritis 💪👏👏💙

I absolutely do not recommend. Customer service seem to be operating on a rule 'if you don't know the answer don't bother checking, just straight up lie to the customer'. I've been lied to on two seperate occasions. First time when my order was delayed for almost a week, and cb1 lied to me that it's royal mails fault when in fact they did not dispatch my prescription for like 5 days. And now recently cb1 came up with a brilliant idea to change deliveries from royal mail to dpd, so I queried if there will be an option of collection and got a reply that yes I will be, but then when I actually ordered i was told than no, it has to be delivered to my home address, there's no option of collection at all. Lots of issues with deliveries and lots of unnecessary stress, the website is really bad and keeps crashing, everything there seem to be managed by a group of 12 year olds. My complaint about the fact that I was straight up lied to was left with no answer, I guess they run out of lies.

It took me a lot of courage to consider medical cannabis as a multiply disabled person (physical and neurodivergence). The doctor did not turn up and after 15 minutes of waiting and I ended up having a panic attack and meltdown. I contacted CB1 requesting a refund of my £50 so I can consider another provider but I am told appointments can be 10 minutes late and to rebook which I don't want to do as I'm afraid now. They make sure to tell me this will delay my prescription as if it is my fault. Bearing in mind my anxieties are one of the reasons I am considering it in the first place. This experience has put me off so it will take me time to consider another provider and I need to be more careful next time. Looking at recent reviews on Trust Pilot I wish I checked first before giving away my money and the confidence I had built up to even consider medical cannabis in the first place.

My experience here was very disappointing.
I’m a 38 year old with over 20+ years experience with cannabis and use around 60g a month. I understand that clinics have policies regarding new patients but I was transferring over from Alternaleaf and explained my needs to the doctor at my initial appointment, I had to wait around 10 days for the MDT who decided that I could only have 30g with a maximum of 20% THC. - I messaged them straight away reiterating my situation but was told under no circumstances can this be changed. I explained to them that the prescription would basically be useless and asked for a discharge letter so that I could swap to a different clinic. They told me that because I haven’t bought anything yet they couldn’t provide me with the discharge letter I needed so I ended up paying £200+ for a sub par prescription.
I tried again to sort out the issues by booking a follow up appointment with the same Dr (Dr. Delafon), which I waited nearly 2 weeks for but it was cancelled two days before with no explanation.

That was the final straw, these guys are unprofessional, rude & incompetent.

Iv just got to say the claim of next day delivery is wack. I've placed my order multiple times in the morning and never received next day delivery 🙃

AVOID at all costs, CB1 medical are cheap for a reason, their flowers do not meet quality standards, I’ve had multiple flowers through this company and I can honestly say it’s worse that street cannabis. One batch was mouldy and they refused to take it back and follow the correct processes set out to them by the medical council, Tanya and Kiran Johal, even failed and refused to follow their own protocols that they set out to themselves in CB1 guidances for contaminated cannabis. I’ve been left with a wheezy chest and had to send this flower off myself for testing. Once this test has come back I’ll be issuing a clinical negligence claim against CB1.

I’ve been using CB1 for a few months. Thought they were great at first but started to have issues with delivery time and incorrect items being delivered. Now there is no stock and no one to talk to in customer services. I am without medication and will be until they rectify the matter which won’t be anytime soon. I am trying to find an alternate provider and CB1 aren’t even able to provide me the paperwork necessary to transfer providers. You’re better off using a different provider who actually have a decent amount of stock, just don’t sign up to CB1 first because they’ll make you wait months u til you’re able to transfer providers!