Third time lucky…..I had issues registering a secondary card until I spoke to Hugo. I have to say he was courteous and honestly went the extra mile to ensure it was all set up. He remained with us unt... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I phoned to find out why 2 transactions I attempted to make last week were declined and to seek advice regarding my card which was partly “worn”, so that the numbers were difficult to read. I spoke wi... Se mere
Virksomheden har svaret
I needed to change my email address. I phoned them and it was actioned immediately subject to the security checks as I would have wanted. I later received an email asking me to verify the new email... Se mere
Virksomheden har svaret
The team at Caxton were fantastic sorting out a replacement card days before I was due to fly out to Sicily Kershawn and Winnie were stars and made sure my card arrived on time, and also, they kept... Se mere
Virksomheden har svaret
4,8
Fremragende
7 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sebastian was professional friendly and…
Sebastian was professional friendly and very patient with helping me sort out the problem I had with the website.
25. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We are delighted to see that Sebastian was able to assist you with your Caxton card query. We will be sure to let him know he received a great review. Many thanks
Besvarelse fra caxton.io
We are pleased to hear that Linda was able to assist you with your query. We appreciate you taking the time to leave us a fabulous review. Thanks once again.
Very helpful customer support
Very helpful customer support. Problem was resolved - for two cards - promptly with clear verbal and written instructions for reloading cards into an Apple wallet provided.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We appreciate you sharing your experience. We are happy to hear that the issue with your apple wallet was resolved quickly by Linda and that you were really pleased with the service you received. Thank you for your wonderful feedback.
Superb service from Hugo Custodio who…
Superb service from Hugo Custodio who explained everything I needed to renew and facilitate my replacement Caxton card.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We're happy to hear that your problem was resolved by Hugo. Thank you for sharing your positive experience with us, we appreciate it.
Brilliant service
Brilliant service. From initial contact issue resolved within 48hrs. Very pleased. Must be the best fx card on the market
24. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
Thank you for taking the time to leave this review. We are really pleased that have become a great advocate for Caxton and that you are delighted with the product and features. We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
Keshawn was extremely helpful and…
Keshawn was extremely helpful and sorted my logging in problem promptly and efficiently. Excellent service!
23. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness it truly makes our company shine. We will be sure to let him know.
Great service from Kershawn today
23. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We're happy to hear that your problem was resolved by Keshawn Thank you for sharing your positive experience with us, we appreciate it.
They are always helpful and very long…
They are always helpful and very long suffering. The person who dealt with me this morning was extremely helpful especially as I was struggling to do what was required.
Also one does not have to wait for an age to get through to somebody
22. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
A time consuming enquiry was dealt with…
A time consuming enquiry was dealt with in a patient and understanding manner.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We're happy to hear that your issue was resolved quickly and efficiently by Keshawn. We appreciate your positive feedback regarding the service you received. Thank you.
Great first experience with a Caxton…
Great first experience with a Caxton representative, was very helpful, patient and clear. He was very nice and friendly, it cost nothing to be nice it’s free, so that made my first experience a good one. I just wish other companies were like this, life would go a lot smoother.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We appreciate you sharing your experiences with us! It's wonderful to know that our customer service representative Keshawn was helpful, friendly, and was dedicated to assisting you quickly and efficiently we will be sure to let him know. Thanks again
Use of Caxton Card in general.
My inquire into a issue i came across in using my Caxton card was dealt with in very professional way by Hugo . Very understanding in what happened, and helped me understand my error and gave me time to understand and send relative information to me by email. Exceptional service provided Hugo above and beyond i would say .Thank you for resolving this issue for me , most kindly Hugo. Appreciate
21. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
Thank you for a great review we are really pleased to see that Hugo was able to assist you and resolved your query quickly, we will be sure to let him know he has received great feed back. Thanks once again
Caxton Customer Service.
I was experiencing problems trying to add a new card to my account as my old one had expired so I contacted customer support, Vivienne managed to get the problem resolved that day.
Great service.
Thank you.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
Thank you for leaving us a great review, and we appreciate you being a long standing customer. We are pleased to see Vivienne was able to assist you with your account. We pride ourselves on our high standards in customer service, we are glad you experienced this first hand.
Besvarelse fra caxton.io
We're happy to hear that your problem was resolved quickly Thank you for sharing your positive experience with us. We pride ourselves on customer service excellence and are so pleased you experienced this firsthand, we will be sure to let the whole team know. Thanks again
Very helpful guy
Very helpful guy, sorted things out straight away. Very polite. Many thanks Keshawn!
17. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
Thank you for a great review we are really pleased to see that Keshawn was able to assist you and resolved your query quickly, we will be sure to let him know he has received great feed back. Thanks once again
Besvarelse fra caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
Very friendly and professional customer…
Very friendly and professional customer service.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
Thank you for a great review we are so pleased to see that Keshawn was able to assist you with resolving your query and proved to be very helpful, we will be sure to let him know they have received great feed back. Thanks once again
Very helpful and proactive.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly make our company shine. We will be sure to let him know.
Very helpful call handler
Very helpful call handler. Very clear diction and easily understood. A pleasant change from the usual call centre experience.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We appreciate your feedback and we are glad to see that the situation was resolved quickly for you, and we thank you for your review.
Quick and efficient service
I rang in to changed my contact email address...nothing could have been more simple and secure
16. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
We appreciate you sharing your experiences with us! It's wonderful to know that our customer service team are helpful, friendly, and dedicated to assisting our customers quickly and efficiently We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
Keshawn rocked my world!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly makes our company shine. We will be sure to let him know.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.