Catteralls Solicitors Anmeldelser 6

Dreadful experience. Rude staff who hang up on you . Hold on to your money for months , with every excuse under the sun. Never call back when they say they will. Reporting company to SRA. Disgusting customer service

Tried to buy a house through Catteralls Wakefield.
They are very poor at keeping you up to date when you ask for information on how things are going or don’t answer when to ask questions on specifics of the property. After 4 months of getting nowhere the seller informed us the house was being put back on the market.
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I found them to be very aggressive in communication style, using lots of unnecessary threats to force action. They also are very lax in responding which lengthens potential resolution of the issue in question.

Our house sale and purchase involved five parties. I dismissed the first solicitor we hired almost immediately—a decision that was quickly vindicated. Charlotte Diffley, assisted by Ella Cotton, led the way among the legal professionals in the chain, which was riddled with individuals bordering on incompetence—except, of course, Charlotte and the team at Catteralls.

We were first to the post at every stage of the process, and Charlotte’s professionalism in the most unpromising circumstances was exceptional. Whatever remuneration package Charlotte receives, it is not enough. Ella, her assistant, also clearly has a bright future ahead.

Charlotte, you are a credit to your profession.

Excellent service -kept informed and always ready to help -could not recommend the Wakefield office more!

Really helpful there is not single word to describe 10/10👌 Specially with my inquiry , highly recommend them in Wakefield