waited 3 minutes for chat help while stuck in traffic, got instant answers, but they couldnt fix my bonus issue?
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Balance changed on desktop before mobile. The issue was that my banking app showed payment while the site stayed unchanged. boring account functions should just work. My coffee went cold while I compa... Se mere
Three tickets over five weeks, 44112, then 46980, then 51226, all on the same document issue, each answered by someone with no sight of the other two. Nothing carries across, so you rebuild the whole... Se mere
Asked support about a sports betting question and they answered in under 5 minutes, very friendly team.
Virksomhedsoplysninger
Skrevet af virksomheden
Découvrez une sélection de casinos en ligne pour joueurs français, évaluée selon la sécurité, la fiabilité, la rapidité et la qualité du service client.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
Monday night I opened verification…
Monday night I opened verification email #95030; KYC email said one file missing from my account page, casino profile showed three. Cashier screen hid the document name on ticket #21000.
cashback note Thu 11:40
cashback note Thu 11:40; cashback was in the banner from my account page, then zero in the cashier. Bonus screen made the account problem feel like a support loop after I checked contact form.
At this point I just laughed because…
At this point I just laughed because the agent ended chat while I was still typing.
No warning, no transcript button, no ticket number.
I sat there staring at the little closed-chat message like a fool Such a weird little mess.
Cashback appeared on my account banner…
Cashback appeared on my account banner last Tuesday, but the expiry clock had already started before I even opened the spins. A promotion does not have to be amazing, but it should at least be clear, and this one was not. The screenshot proving it was already sitting in the support thread.
I only tested the site for one evening
I only tested the site for one evening. Games opened, but account history and rewards kept disagreeing, so I stopped before adding more money. I saved a screenshot before closing the page.
One more casino headache
One more casino headache: The casino kept logging me out right after opening withdrawal history seriously?
At the bingo hall
At the bingo hall, asked the floor staff why my ticket number was skipped in the raffle draw. He checked the roll, shrugged, and said the strip “must not have printed properly”. Great.
Checked again
Checked again, Revolut cashout screen: the payout button froze with Neteller and added another pending row. Message centre made a basic casino issue become a wasted break at Tue 10:38.
In the bingo hall
In the bingo hall, a noisy group came in late and the caller skipped the recap. I missed two numbers, then floor staff told me to watch a screen blocked from my seat.
Login relies on a code sent by text
Login relies on a code sent by text, but that message can take anywhere from ten seconds to four minutes to arrive. By the fourth login attempt in one evening, the delay was enough to make me close the laptop and give up on playing slots.
I looked after work and mobile and…
I looked after work and mobile and desktop showed different cashier layouts. I asked support and got a vague wait message.
The video poker section is more…
The video poker section is more well-rounded than I was expecting. Full pay Jacks or Better, Deuces variations, paytables available before the game loads rather than once youre already in. I stick to the 9/6 and the hand history has matched up every single time I looked.
ID upload worked on desktop
ID upload worked on desktop, failed twice on mobile casino in transaction history
Balance changed on desktop before…
Balance changed on desktop before mobile. The issue was that my banking app showed payment while the site stayed unchanged. boring account functions should just work. My coffee went cold while I compared the pages. brilliant… another refresh
I withdrew to Cartes Bancaires and it…
I withdrew to Cartes Bancaires and it silently switched to bank transfer.
Ticket #22529
Ticket #22529; support at Sun 9:21 answered with the wrong bonus terms
Casino page stayed blank at Tue 14:16
Support never explained the change. The message centre still showed nothing useful
From my experience
From my experience, so the withdrawal request screen loads on the laptop although on the phone it just spins forever, and on the tablet it states maintenance, all 3 logged into the same casino account at the same time. There is still no idea which of them is right
The date filter counted Friday as…
The date filter counted Friday as Saturday.
After that, the weekly total changed between devices.
maybe it applied later, but the page never said so.
It was a small issue until the account pages kept disagreeing
filters reset every time this time.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








