Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordine effettuato il 7 aprile, ancora non arrivato e soprattutto non tracciabile. Poco seri e poco chiari. Dovrebbero specificare che ordine parte dall estero e che NON è tracciabile. Statene lontani,... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I am very pleased with the case, but the shipping is another thing. The postmark on the mailer was 4/1 and I got it on 4/16. There was little to no tracking for the order, so I was totally shocked to... Se mere

Bedømt til 5 ud af 5 stjerner

Liefertermin wurde trotz Vorweihnachtszeit eingehalten. Die Qualität ist sehr gut. Die Bilder/Drucke sind sehr schön. Auch die Handyhülle passt perfekt und hat eine sehr gute Qualität und ist von lang... Se mere

Bedømt til 5 ud af 5 stjerner

Die Erstellung der Handyhülle war einfach und die Gestaltungsmöglichkeiten vielfältig. Der Bestellstatus war gut nachvollziehbar. Die Hülle wurde in angemesser Zeit, gut verpackt geliefert. Produkt m... Se mere

Virksomhedsoplysninger

  1. Elektronik og teknologi

Om Case24

Skrevet af virksomheden

Let us know what you think of your case! Click here to contact our customer service for questions or complaints.

Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 42 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I ordered a personalised airpods case

I ordered a personalised airpods case, and it never arrived. They said they would send a replacement and this never arrived either.

31. marts 2025
Case24-logo

Besvarelse fra Case24

Hi Lena, we are sorry to hear that you have not received the order yet. Could you please contact our customer service to resolve this?

Bedømt til 1 ud af 5 stjerner

OMG! What a terrible experience. I'm so disappointed

OMG! What is it that I paid for. Im shocked to say the least. I want my money back, even a nursery kid can do this job.

So the long awaited airpod pro2 case for my fiance 's birthday arrived today, by the way without any notification that it was delivered. I found it in my letter box when was checking mails today I don't go there everyday so I can't tell you when it was delivered.

To cut the story short, let me tell u what i received to the airpod case I paid £16 for, a piece of plastic something bigger than the normal airpod case i saw advertised online, they stuck a paper of our picture on top no creativity or respect. I mean they just printed out a small picture i sent and stuck it probably with glue, so if water drips on it it's spoiled, no cover or protection whatsover

I would like to get my money back coz this is a very expensive joke. This is my fiancé's birthday present. It was meant to be a surprise!

18. april 2025
Uopfordret anmeldelse
Case24-logo

Besvarelse fra Case24

Hi Patricia,

We're truly sorry to hear that you were disappointed with your order, especially as it was intended as a special gift for your fiancé. That’s certainly not the experience we want any of our customers to have.

We would like to clarify that the case you received, is printed using high-quality UV printing technology. This method ensures a vibrant and durable finish — it’s definitely not just a paper glued on top, and we take great care in the production process.

That said, we completely understand your frustration and want to make this right. Our team will be reaching out to you directly to resolve the issue as quickly as possible.

Bedømt til 1 ud af 5 stjerner

Way too long a wait, false advertising and poor communication

I ordered a phone case with the expectation I would have it in 7-10 business days (as advertised). I paid more for it from Case24 than from other sites as I thought it was going to be coming from Canada. This was clearly not the case. It took over a month to arrive and did not come from within Canada. I could have ordered for much cheaper elsewhere, had I known. I reached out to the company numerous times (prior to its arrival) to say I was unsatisfied and requested my money back since they did not know where it was (they advertise satisfaction guarantee)- they stopped answering me. Case24 provides shipping tracking through their site but do not give an actually tracking number, so I could not call Canada post for any details. The case eventually arrived (much later than anticipated). It's fine, nothing special. I would have definitely ordered elsewhere had I known all this ahead of time.

1. marts 2025
Uopfordret anmeldelse
Case24-logo

Besvarelse fra Case24

Hi Rayna, Unfortunately, the delivery took longer than expected — our apologies for that. The actual tracking number is also available on the tracking page, we’ve sent you an email with more details.

Bedømt til 2 ud af 5 stjerner

Second review… same order

Second review… same order. March 15 order. Supposed to be 7-10 day delivery. April 5, they said last week it was “shipped” by which they mean they’ve “created a shipping label”… still not even shipped. They blamed my poor art work - maybe - but still, if you’re looking for fast turnaround look elsewhere.

Used MyCustomCase before, no problems.

5. april 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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