We couldn’t be happier with our new carpets. From ordering through to delivery and fitting, the customer service was fantastic, the service was quick and professional, and the quality and finish are... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Se mere
Virksomheden har svaret
Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Se mere
Virksomheden har svaret
Ordered on late in the 17th, had an emailing asking for preferred delivery day and that it’s planned for Monday 22nd but may come Tuesday. Carpet arrived on Monday and the underlay on Tuesday. Fast de... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Gould House, M20 4ZE, Manchester, Storbritannien
- sales@carpetsandmore.co.uk
- carpetsandmore.co.uk
4,6
Fremragende
205 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great price
Great price , the carpet was exactly what we ordered and once they had received the carpet from the manufacturer, delivery was prompt. My only gripe would be that the carpet delivery man wasn't very helpful in getting the carpet into the house
26. oktober 2021
Besvarelse fra Carpets And More
Thanks for the great review and valuable feedback! Sorry you thought the driver wasn't very helpful getting the carpet into the house, the drivers are usually highly commended for their efforts but we will pass on the feedback. Thanks again for your valued business and don't hesitate to get in touch if you need anything else!
Excellent service, delivered on time.
Very helpful and did what they said they would. LVT delivered promptly to allow us to finish our kitchen floor after being let down by other suppliers. Great service, would definitely recommend.
25. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Carpets And More
Thanks for the great review! We are delighted you are happy with your order and the service you received, thanks again for your valuable business and recommending us! We'd be happy to welcome you back on your next purchase.
Excellent service
Excellent service. Delivery arrived bang on time. Saved a lot of money by ordering direct with this company. Would I use again - 100 per cent and would recommend to family and friends too. Many thanks
16. oktober 2021
Besvarelse fra Carpets And More
Thanks for the wonderful review and your valued business! Delighted everything arrived on time as promised and that you'd be happy to recommend us and use us again - we look forward to welcoming you back!
Excellent service and delivery
15. oktober 2021
Besvarelse fra Carpets And More
Thanks for the great review and valued business!
Excellent all round
Excellent all round, very accommodating in providing lengths cut to size, very pleasant and helpful driver.
Carpet is now fitted and looks lovely.
11. oktober 2021
Besvarelse fra Carpets And More
Thank you for the lovely review! We're delighted you are happy with the service, delivery and end product - thanks for the business and we look forward to welcoming you back soon!
Extremely happy
Extremely happy with my purchase will definitely be ordering more excellent customer service. Fast delivery highly recommended 👍🏼
2. oktober 2021
Besvarelse fra Carpets And More
Thank you for the lovely review and your valued business! We're delighted you're happy with your purchase and the service, we look forward to welcoming you back!
Jason and Akram are amazingly helpful
Jason and Akram are amazingly helpful. First class service and a great price. Always picked up the phone or called back if they missed my call. I needed carpets urgently as a fitter had a cancellation and they go them to me within days. Highly recommend and have already told lots of people about them. Great price, great service. About to order some more from them.
14. september 2021
Uopfordret anmeldelse
Excellent service
Excellent service - friendly and helpful staff and a good selection. Good value for money
The delivery chap was very kind and very helpful and moreover a nice early morning delivery
We could not have asked for more and will be back soon to order more carpet for our new home
13. september 2021
I will definately be using this company…
I will definately be using this company for future purchases. i have found them helpfull, efficient and very competitively priced.
12. september 2021
What a great service for a great price
What a great service for a great price. Sofa looks brand new. Ed was so friendly and professional would highly recommend
11. september 2021
Uopfordret anmeldelse
Very good customer services
Very good customer services and communications. Good price and availability on required product. The delivery charge seemed a bit high, hence 4 stars. Otherwise all good.
9. september 2021
Besvarelse fra Carpets And More
Thank you for the lovely feedback Stuart! We're delighted you were happy with our communication, customer service, price and availability. Thank you also for your feedback on the delivery, its something out of our hands due to increasing carriage costs - though reliability and handling products with utmost care is priority with deliveries hence the cost also.
Besvarelse fra Carpets And More
Thanks for the great review Tim! Glad we got your flooring at a great price with speedy delivery also!
Carpets were delivered promptly
Carpets were delivered promptly, great correspondence and on Time, delivery driver messaged me the day before to confirm time and again in the morning, nearly half the price for the same carpet in retail stores. A+++++
Thank you
11. august 2021
Besvarelse fra Carpets And More
Thanks for the great review! We're delighted you're happy with your order and the service received - thanks again for your valued business!
Great service and fast delivery
Great service and fast delivery. Saved £200 buying from them. Would highly recommend
5. august 2021
Besvarelse fra Carpets And More
Thanks for the lovely review and the valued business! Glad we could help and that you are happy to come back to us.
Great price and good service
Looked online for a carpet I wanted and this store offered it at £10 per square metre cheaper than I could find locally . Even when delivery charges were taken into account this was still a considerable saving . I did not get the original delivery date I wanted however I was warned they were busy and they were very flexible on a new date - arranged around my availability. The delivery driver was great . Haven’t had the carpet fitted yet but overall would highly recommend this company
13. juli 2021
Besvarelse fra Carpets And More
Thank you so much for the lovely feedback! We're delighted we were able to make a saving and happy with the service, we look forward to welcoming you back.
Good quality carpet at great value
Good quality carpet at great value. Happy with delivery and customer service. Thank you.
16. juni 2021
Besvarelse fra Carpets And More
Thanks for the lovely review - glad you're happy with your carpet and the service! We'd be delighted to welcome you back.
I wouldn’t hesitate to recommend…
I wouldn’t hesitate to recommend Carpets and more. The customer is excellent. Friendly, helpful and very professional.
Thank you so much
8. juni 2021
Besvarelse fra Carpets And More
Thank you for your wonderful review! Delighted you are happy with our customer service. We look forward to hearing from you should you need anything else and we'd be happy to welcome you back. Thanks again for your valued business!
Excellent service
Excellent service! The product that I bought recently had been changed by the manufacturer and they had not informed the suppliers. The dimensions and pack size were changed so it presented a problem to me. An email to the company and a subsequent phone call was returned to me within the hour. The issue was resolved swiftly without fuss. Well played Akram. You will definitely have a new customer on your books after the 5 star customer service.
4. juni 2021
Uopfordret anmeldelse
Besvarelse fra Carpets And More
Thanks so much for the lovely review! Glad we could be of service and if you need anything else please don't hesitate to get in touch. Thanks again for your valued business.
Avoid - Very Poor Delivery and Customer Service
I wish I could write a 0 star - please avoid this company and look elsewhere for your products.
Products took over 3 weeks to arrive, then the wrong products were delivered. Not only that, they were just left outside our house in the rain.
The wrong products were collected, then 2 weeks later the company delivered the original product that was in damaged packaging and in a poor condition.
Despite many attempts to come to a resolution with the company, they have not been willing to compromise and we have been left with no choice but to write this review.
26. maj 2021
Uopfordret anmeldelse
Besvarelse fra Carpets And More
Hello James, thank you for your review and sorry to hear that you are not pleased with your order of 2 packs of discontinued laminate which we worked hard to source for you. As standard our delivery teams deliver inside to ground floor and are very helpful. When we were notified of the incorrect products being delivered, they were collected the same day for you. We also did offer a collection and full refund of your 2 packs of discontinued laminate if you were not satisfied with them.
Exact product at the right price
Exact product at the right price, immediate delivery, 5* service, highly recommend
25. maj 2021
Besvarelse fra Carpets And More
Thank you for the lovely review! We are delighted you're pleased with the service and price. Thanks again for your valuable business.
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