CARME HOME Anmeldelser 617

Love love my mirror came well packaged and delivered on time when they said it would, would definitely recommend and 100% order again.

Absolute tip top customer service. Asked for the order to be delayed while I moved into my house, arrived on the day requested, followed up by a courtesy email.
The product was well made, very stylish, good quality one piece (no assembly required).

Would buy again and highly recommend Carme.

I ordered a mirror dressing table which was perfect, well packaged looked great and easy to assemble, plus a great quality at a reasonable cost.
My daughter then managed to smash the draw in the first week!
I contacted Carme Home who were extremely helpful and a pleasure to deal with, they replaced the draw at cost and I would certainly use them again.

Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add the legs, so I was set up very quickly. Absolutely lovely and would recommend!

I ordered a dressing table and tri fold mirror and the drawer for the dressing table did not arrive with it.

I purchased a table and mirror from this company and unfortunately both items were disappointing. The table arrived with manufacturing faults, including incorrect or missing drilling in multiple areas, making it unusable as intended. The mirror also feels unstable and is not as expected in terms of quality.

I contacted customer service and while they did respond initially it has gone quiet - worryingly so
the proposed initial solution were not satisfactory for the issues experienced. I requested a full refund under my consumer rights due to the items being not of satisfactory quality and not as described.

At this stage, I am still waiting for a proper resolution, including refund and collection arrangements.

Overall, my experience has been frustrating, particularly given the time and effort needed to try and resolve what should have been a straightforward issue with faulty goods.

Great customer service and support

Quick and easy delivery in protective packaging. Mirror is very nice quality.

Horrible quality!!
The table stains easily
The mirror doesn’t stand up well
The stool was broken in less than a month.

Delivered as scheduled. Great product. Very happy with mirror, great size.

Great product with fast delivery
Highly recommend

I like the mirror, however I was not blown away with the quality of the item on close inspection when I unpacked it for the price point. When I removed the board off the back (during set up) I noticed that it had several scuffs and dents in it. I also noticed a slight scuff on the paint on the mirror frame. I feel for the price point the item should be better quality and free of any defects. Also it initially came with a 2 pin plug but randomly several days later a three pin plug was delivered.

I can honestly say that I received exceptional customer service from CARME home. I would highly recommend purely on my experience. Thank you.

Over the moon with my mirror but the Allen key that was supplied did not fit we had to use one of ours to tighten mirror up .

Ordered the full length mirrored jewellery furniture , unfortunately it came with mirror smashed. Emailed and Amos was very helpful and sent the relevant part out to us.
It's a lovely piece of furniture and happy with it.
All I suggest is put fragile tape around the box so the delivery people won't throw it around
Corrinne

Damaged dressing table - arrived with marks and scratches. Still waiting to hear back from customer services. Awful .

I ordered the Ivy silver mirrored dressing table, the Olivia silver velvet stool and the Lillia large LED makeup mirror. The furniture arrived promptly with no issues, and was well packaged.

The stool is lovely and comfortable with no issues. Unfortunately the dressing table looks beautiful but is really poorly designed. The mirror is ok.

The mirror light settings are great providing string natural looking light and it is a nice big mirror. I think it would look better in a teenager room than as part of a luxury adult furniture setting. The mirror base is not great. It looks cheap and is not heavy enough for the mirror so the mirror rocks a bit when I am sitting at the table, as the table itself is unstable too.

The dressing table I would not recommend. First, the drawers arrived with one broken crystal handle. When I wrote to customer services they proposed I could glue it back which I thought was outrageous (luxury furniture anyone?) and on my insistence they sent me a new handle.
Then, the front of the drawer broke a week later. The legs cannot be adjusted so the makeup table does not stand straight on my carpet. The drawers do not stay in place and given the slant of the furniture, they tend to open out on their own. At some point one drawer opened all the way and crashed into a lightweight metal chair I had in front of it and the front mirror panel cracked. I then realised the mirrored panels are very thin, have no edge protection and are not made of shatter-proof glass (there were tiny sharp shards embedded in my carpet, I was not impressed). I have other mirrored furniture that is much better designed.

This happened within a week of having the furniture and I asked for a replacement drawer, but customer services were argumentative and plain rude in their emails. They did offer a new drawer, which I appreciated, but they wanted to charge me over £30 for shipping me a new drawer. Given that this experience already taught me that the furniture is not well designed I didn't want to spend any more money on it!

Mirror is as described and well made - quick delivery.