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Thank you, CarePolicy. US, for your valuable resource, Home Care Agency Policy and Procedure Manual -US Washington. It was well written and organized. I just changed my agency's name and operating time. That's all. It's so convenient.

I recently purchased the Home Service Agency Policies and Procedures package from Care Policy, and I have to say I’m really impressed with the quality and organization of the materials. As a new agency owner, having access to a comprehensive starting point has saved me time and given me more confidence that I’m building my foundation correctly. I’m also working with Care Policy for CILA consulting, and I appreciate the expertise and support they provide throughout this process. I would definitely recommend Care Policy to anyone looking for guidance, resources, and compliance support when starting their agency.

I had a great experience with Care policy, purchasing my policies and procedures for my company. Navigating the website is easy and the prices are inexpensive compared to other companies. Customer service is also good as they are polite and understanding.I will continue using Care policy to purchase the things that I need for my company.

Care Policy has been instrumental in helping our agency successfully navigate the licensing process. Their communication team is excellent, responsive, and always willing to go above and beyond to support their clients. I truly appreciate their professionalism, dedication, and the quality of service they provide. I highly recommend their services.

Care policy has been of tremendous help in setting up our group home. They are quite knowledgeable. I recommend them.

I recently worked with Care Policy while starting my new business, and I had an excellent experience from beginning to end. They assisted me with developing and writing my business policies, and the level of professionalism and expertise they provided was outstanding and state compliant.

What made this company truly great was their communication, attention to detail, and genuine commitment to helping my business succeed. They took the time to understand my specific needs instead of using a one-size-fits-all approach. Every question I had was answered promptly, and they made a process that initially felt overwhelming much easier and stress-free.

The company is doing an amazing job providing personalized support, delivering quality work in a timely manner, and ensuring their clients feel confident and informed throughout the process. Their knowledge, organization, and customer service really set them apart.

I highly recommend their services to anyone needing assistance with business policies, consulting, or startup support. I’m extremely satisfied with the experience and the final results! :-)

Easy policy and procedure template curated for my liking. I’d definitely recommend.

Transaction with is very smooth and they have delivered what they have promised. After
Sale service is excellent. They are there to support their client every step of the way. Higjly recommended.

You have came on this review and responded and explained more than you have done to me I am the one who paid you . You want to look professional to the world and pretend to be this professional business that you are not . Because if you were I would have had corrected documents. You never to this day removed collaborating minds that I told you from the beginning not to include. I have to suffer and loose money because you did not listen How was I speaking inappropriately. I only spoke facts . I Said you do not know what you are doing which is true .
You did not listen . Which is true . You haven’t answered the phone since I paid you which is true . You never corrected ANYTHING. Which is true. You refuse to accept responsibility of your actions. Had you actually listened to what I said we wouldn’t have this problem. You have templates that you use nothing is customized. You do not have the right documentation for residential care home .Stop taking people money and knowing that you do not provide customized services. You want me to pay you for services that you can’t provide is crazy . That’s your fault you still added something that i verbally told you not to. What’s the point of having a phone consultation if you are not going to listen to your paying customers and do what you want and want customers to pay for something you have know knowledge of . 1500 is a lot of money to just throw away. Then you email me with an attitude after I left my review . I know you didn’t think I was going to not warn others about your unprofessional behavior and lack of knowledge. If I can help others not loose money I will do so. Everyone comes to you because they are in the process of opening a business. It is very disappointing and frustrating to loose money and have to pay someone else to do what you falsely advertised that you could . Again if I we had a conversation stated that I was not going to include collaborating minds to my policy and procedures and you told me to stick to only residential guidelines which I agreed it was on a suggestion. Even with you continuing to add what i told you not to. Other things were missing. I sent you over the policy chart that the state gives to go by you still didn’t provide me with the right documents and I gave you everything you needed to do so . You had them for months before I made payment for the service so you had plenty of time to look over them . That’s no excuse. You keep saying you prepared the documents . You did but they are not correct. So why do I have to accept documents that are not aligned with what I paid you for. If I tell you that I am not satisfied with your work. I should have to be told send them to the state and let them reject my application first before you do anything. That’s crazy and very unfair.Why do you want me to send them to the state knowing that .you still did not correct them when I express this to you several times. That they were incorrect.You stop answering the phone before you gave me the documents. Your unprofessional started right after payment. Way before I ever received incorrect documents from you.You have not answered the phone since payment. I stand on that .

Quick download, Lots of time saved. Few items need updating for Nevada specific compliance nothing difficult to personalize.

In my experience, working with Carepolicy.US throughout the process of obtaining my home care license was a great decision, they are reliable and accessible whenever you have questions regarding the process. I am happy to report that my license has been granted.

This a is a great company . Anton is super professional and worked with me every step of the process! Excellent communication and feedback. I would surely utilize them again and I recommend them for your business journey . Surely made this process a lot easier for me .

I think this company is great. They are changing people lives with helping with policy and procedures. They change my life and helped me to open my non medical home care business. I will use them again to open my next business as well.

We chose CarePolicy.US last year when we began the process of launching our Home Care agency. During our research, we spoke with several organizations that offer similar services, but our initial phone call with Anton immediately stood out. He was personable, professional, and asked thoughtful questions to better understand our agency’s needs.

Anton took the time to explain how CarePolicy.US supports organizations like ours by developing customizable home care policy and procedure manuals, assisting with licensing requirements, and providing compliance documentation for agencies. In addition, they offer consultation services and assign a knowledgeable team member to guide you throughout the entire process.

Another factor that impressed us was the transparency of their pricing. Their website clearly lists pricing for services across all states, along with the various documents agencies typically need—such as policy and procedure manuals, business plans, website development, and marketing materials. This level of clarity made the decision much easier for us.

Once we began working with Anton, he tailored our services specifically to meet our state’s requirements and customized all documentation with our company branding and logo. Throughout the process, he remained readily available by phone and email to assist with any updates, revisions, or questions we had.

About three months later, when a state surveyor visited our agency, he was so impressed with our policy and procedure manual that he asked whether we had created it ourselves. I explained that we had worked with CarePolicy.US and shared their information with him. He mentioned that he would like to recommend them to other agencies he encounters that may have inadequate policy and procedure manuals.

We successfully passed our survey, and everything has been going very well since. As our agency continues to grow, we are still utilizing additional services from CarePolicy.US.

Anton, thank you for your professionalism and support throughout the process.

CarePolicy was instrumental in helping me obtain my license quickly and efficiently. Their team was knowledgeable, responsive, and guided me step-by-step through the entire process. They made compliance clear and manageable, which saved me time and reduced stress. I highly recommend CarePolicy to any agency looking to navigate the licensing process smoothly and professionally.

CarePolicy Company provided exceptional support throughout our journey to becoming a licensed provider of developmental services in the Commonwealth of Virginia. From start to finish, the process was handled with professionalism, clarity, and unwavering commitment to excellence.
The Director, Anton, did a phenomenal job coordinating the entire team and guiding us through every phase of the DBHDS licensing process. His knowledge of Virginia regulations, attention to detail, and proactive communication made what could have been an overwhelming experience smooth and efficient. Anton ensured that all documentation, policies, and compliance requirements were thoroughly addressed and aligned with state standards.
What truly set CarePolicy apart was their hands-on approach and genuine investment in our success. The team was responsive, organized, and always available to provide guidance or clarification when needed. Because of their expertise and leadership, we are now fully licensed and confidently prepared to provide high-quality services to individuals with developmental disabilities. Bloom Compassionate Residential Services LLC is proud of what Carepolicy has done to keep us very compliant.
I highly recommend CarePolicy Company to any organization seeking licensure or regulatory compliance support in Virginia. Their professionalism, integrity, and results speak for themselves.

This is my second time using this company for my policy manuals, and once again, they exceeded every expectation. Their manuals are extremely well-organized, up-to-date with state requirements.

What makes them stand out is that I got approved using their policy manuals the quality, accuracy, and level of detail are truly licensing-ready. Everything is laid out step-by-step, which makes the entire process smooth and stress-free. The team is responsive, helpful, and truly understands what agencies need for state compliance. They deliver exactly what they promise, and the quality is worth every penny. If you’re looking for reliable, accurate, and thorough policy manuals for your agency, this is the company to trust.

Thank you again for making this process so easy for me!

Receiving my provisional licensure in Illinois for my CILA has been a true milestone, and I am grateful for the outstanding support I received throughout this process. The experience was highly professional from start to finish. The team provided exceptional collaboration, clear communication, and a wealth of guidance in a very specialized and demanding space.

Every step was handled with timeliness and expertise, which made the journey far smoother than I anticipated. I would absolutely work with them again, and I confidently refer this company to anyone who is serious about obtaining their CILA licensure and doing things the right way.

This partnership was invaluable, and I am sincerely appreciative.

— Latrice Davis
Owner & Founder
Linda & Jessie Care Homes Inc.

Provided great information to become an upcoming or present RSA.

Very good information thank you so much