Wrong item sent - NOT the item pictured and did not fit our lamp. Several phone calls made - went to mobile voice mail messaging also sent messages from their website and email - NO RESPONSE. CA... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Product hasn't arrived by 4 weeks. I've sent polite emails twice asking what delivery time I should expect but no reply. Then left a phone message asking for a callback to reassure me that my order wa... Se mere
I received my order today. The lights were well packed and arrived in good condition. I would give five stars, but since I placed the order two weeks ago, I heard nothing from Caradok about progress... Se mere
Positives-had the bulb I needed. Quick delivery. Negatives-Over packaged, box too big with lots of polystyrene just for one tiny bulb that wasn't even in its own protective box. Postage cost as... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Caradok was established by a team of electrical designers and engineers with a shared passion; to make stunningly crafted architectural electrical products that are design classics. We look to create detailing to overlooked parts of your home. We have over 40 years’ experience in the electrical industry, we design and develop switches, sockets, indoor and outdoor lighting and other hardware that is understated but above all, built to last. Today there is often far too many choices for every part of your home refurbishment and this can be extremely daunting. By contrast, we focus on classic designs that work both in a modern new build or in a listed period property. Our focus is entirely on building durable, classic products that are highly tactile. The weight and finish of each item we produce is checked and quality controlled, even down to the resonance each click of a toggle or switch makes.
Kontaktoplysninger
Storbritannien
- caradok.co.uk
2,9
Middel
54 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Do not use this company!!!!
While I have no complaints about the actual product the service is terrible.
I ordered some electrical sockets and switches and they arrived after a few weeks with the excuse they were waiting on stock. Stupidly I placed a second order shortly after and I have now been waiting months for it. No contact from customer service when I email them, can’t get through on the phone. The last email I received said the item had been shipped but no tracking details were given (unlike the previous order). My only option now is to get a refund from my credit card company and report to trading standards
8. juni 2025
Uopfordret anmeldelse
Wish I had read the reviews for this…
Wish I had read the reviews for this prior to purchasing. Bought items on Dec 13th and had no response at all regarding the purchase. Sent multiple emails and no response.
13. december 2024
Uopfordret anmeldelse
Scam Alert!!
Scam Alert!!! Not only was a I sent a different bulb (cheaper rubbish), it was also broken. I would have had better success souring something from the tip. No reply from their returns email.
19. december 2024
Uopfordret anmeldelse
It had to be said that after placing my…
It had to be said that after placing my order and then reading some reviews I wasn’t feeling confident! However, my items arrived and in very good packaging so I have to sate that I am very happy with the service and my items! 5 Stars for Caradok (Although customer service didn’t reply to my email chase after 10 days)
27. november 2024
Uopfordret anmeldelse
Scam people
Scam people - placed an order over a week ago …ignored my email and on site message . The number provided is linked to a never answered mobile phone.
Waste of time …transaction now being resolved via my credit card company
25. oktober 2024
Uopfordret anmeldelse
A Scam company - do not be decived by the website
As with all the other reviews - do NOT use this website.
Apart from taking my money and confirmimg order- no goods and no response to emials chasing them. Shall report to Trading Standards
12. juli 2024
Uopfordret anmeldelse
Scam - avoid
Ordered an item on 2nd May - still nothing. I've sent two emails chasing but there has been no reply. Clearly a scam - avoid.
2. maj 2024
Uopfordret anmeldelse
They appear to have stolen my money
They appear to have stolen my money. No response to emails or phone calls. Please avoid.
16. maj 2024
Uopfordret anmeldelse
Wish I’d read the other reviews before…
Wish I’d read the other reviews before placing my order. I’ve had the same experience - order still not delivered after many weeks and no reply from company to numerous attempts to contact. Their website looks legit but my experience says it’s a scam.
16. april 2024
Uopfordret anmeldelse
Seems a scam
Seems a scam: no delivery, no response, no refund
Ordered a few items mid December for £170, did not receive the items, no communications and despite following up via email (never replied), phone (never answered), mobile (read, but not replied) - not a single response.
Feels like a scam.
10. marts 2024
Uopfordret anmeldelse
Fake/scam - avoid
Ordered online, but three weeks later no further communication or update on the order. No response to email contact. Feels dodgy, regret ordering.
***Update April '24***
I ended up using chargeback on my credit card. Never received any response from this company. Their website is still up so watch out!
12. oktober 2023
Uopfordret anmeldelse
Unbelievable/bizarre
UPDATE 16 August
Emailed again to chase up my refund, still no response BUT refund has appeared in my bank account...??!!! Really bizarre situation
ORIGINAL REVIEW
Unbelievable. Placed an order. No show for a couple of weeks so I email them to enquire where's my order at? No response email again, then phoned, no response. Then sent a further email and phoned again and left a message. Nothing.
Sent a further email canceling my order, following day received an email confirming cancellation?!! Really, truly unbelievable. I now await my refund...
14. juli 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.