Horrible doesn’t even begin to describe this company. Orders go unfulfilled for months, emails are auto responded to and not answered if they do answer it’s with ZERO information pertaining to the spe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We waited two months for the first half of our order and four months for the remainder. One of the shirts came unraveled at the hem as soon as it was washed the first time. We received incorrectly siz... Se mere
My daughter had the opportunity to participate in the first Capelli Nations Cup 5v5 tournament and I cannot say enough about what a great experience it was. The tournament was well organized and the e... Se mere
Virksomheden har svaret
Had to pay shipping twice as the sight would not allow me to put both items in the cart. Made several attempts. Would have gone to another company but my Godson requested items from your company for h... Se mere
Virksomhedsoplysninger
Om capellisport.com
Skrevet af virksomheden
Capelli Sport is a global multi-sports brand from Manhattan, New York, specializing in team sports.
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
Kontaktoplysninger
2,5
Under middel
1 t anmeldelser
Har besvaret 89 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Appreciate the fit
The selection of gear and apparel was impressive, with both affordable and high-quality options
7. oktober 2025
Besvarelse fra capellisport.com
Hi Ricky , thank you! We’re happy to hear you loved the fit and found our selection both affordable and high-quality.
Don't waste your time
Where to start.... online order was easy to submit, and that's about it....took over 3 weeks to get the items and that was after being told the item was no longer in stock and I should choose something else?? You cannot speak to anyone about your order you have to just sit and wait...will not ever buy anything from Capelli...I can't imagine how bad a team uniform order would be....poor very poor
7. oktober 2025
Besvarelse fra capellisport.com
Hi , we’re very sorry for the delay and frustration you experienced. We sincerely apologize for the inconvenience and appreciate your feedback.
Besvarelse fra capellisport.com
Hi Rodriguez, we’re sorry for the delay! Your order is on the way, and our customer service team will be sharing the tracking information with you shortly.
Never sent me my item
Never sent me my item. First they sent the wrong item, I contact customer service, then after a month of unhelpful customer service, they tell me they are sold out of the original item ordered. The absolute worse.
7. oktober 2025
Besvarelse fra capellisport.com
Hi Jaime , we’re very sorry for the experience and any frustration caused. We appreciate your patience and are working to improve our service.
I have a few orders from you guys that…
I have a few orders from you guys that have not been delivered. First purchase was sep 20th with no delivery although I got an update that it got delivered to Oklahoma somewhere. I am in California and the delivery address was provided! I re ordered the same things on October 2nd and still nothing has been delivered. I want to know what is going on with my orders. it should be under the name, Carlos Labrado or delia martinez. Please get back to me with info on my purchase as I needed this weeks ago!! Thank you.
7. oktober 2025
Besvarelse fra capellisport.com
Hi Delia, we’re sorry for the trouble with your orders. Our customer service team has already reached out regarding your orders and items, and we’re waiting for your response so we can proceed and resolve this as quickly as possible.
I feel like the prices are extremely…
I feel like the prices are extremely reasonable and the speed the order was shipped in was greatly appreciated. The arrival even came faster than anticipated.
7. oktober 2025
Besvarelse fra capellisport.com
Hi Kyle, thank you so much! We’re glad you found the prices fair and your order arrived earlier than expected.
Besvarelse fra capellisport.com
Hi Janine, thank you! We're happy to hear your experience was smooth and the shipment was quick.
The sizes are a little small on the pocket t-shirt.
It fit me perfect as I had to pick a size larger than normal.
6. oktober 2025
Besvarelse fra capellisport.com
Hi Dennis , thanks for the feedback! Glad the larger size worked out for you — we’ll share your note with our team.
excellent customer service and great quality
Costumer service answered quickly to my question and my order arrived early than expected. Size are true and quality is top
6. oktober 2025
Besvarelse fra capellisport.com
Hi, thank you so much for your kind words! We’re really glad to hear that your order arrived earlier than expected and that you’re happy with the quality and fit. We appreciate your support!
Good product but takes way too long to…
Good product but takes way too long to receive. Tried emailing to check on status but did not receive a response.
6. oktober 2025
Besvarelse fra capellisport.com
Hi Catherine, we're really sorry for the delay and for the trouble reaching us. Please feel free to contact us directly at customerservice@capellisport.com — our team will be happy to help.
I bought three m size products
I bought three m size products, but one product is on the label, but it is very small, I wanted to return or exchange it, but I was told that I had to pay the shipping fee, this is not my fault, the product sent is faulty, so you are responsible, I will no longer shop from your site.
2. oktober 2025
Besvarelse fra capellisport.com
Hi Fatih, We're sorry to hear this. Our return policy is available on our website, but if the item you received is defective or incorrect, please contact our team with photos so we can assist you.
The site is difficult to navigate and…
The site is difficult to navigate and trying to find something is a nightmare. The delivery time for products ordered is completely unacceptable; it takes way too long to be delivered. I would strongly recommend our Club find a new company to provide our uniform and equipment.
2. oktober 2025
Besvarelse fra capellisport.com
Hi Jason, We’re sorry for the frustration and delays you experienced. We’re glad your order was eventually delivered and appreciate your feedback as we work to improve the shopping experience.
Terrible service, don’t provide orders or updates
I have been waiting 4 months for an order they just keep telling me they expect it to ship out soon and then close the ticket. Worst service and complete unreliable .
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra capellisport.com
Hi , Please email our Customer Service team at customerservice@capellisport.com
with your order details so we can provide you with more information and assist you further.
Shipping is to long and I am still…
Shipping is to long and I am still waiting for another order and no information on my items.
2. oktober 2025
Besvarelse fra capellisport.com
Hi Maria,
Thank you for your feedback! Your order is still within our normal processing time, and you’ll receive tracking as soon as it ships. We appreciate your patience!
The Capelli Sport socks and soccer…
The Capelli Sport socks and soccer t-shirt through Pa Classics that we have to use and ordered extra for already have holes! What a disappointment. They do not seem like good quality at all
9. september 2025
Besvarelse fra capellisport.com
Hi Kristin, We’re sorry to hear about your experience. Please reach out to our Customer Service team at customerservice@capellisport.com so we can help resolve this issue.
Customer Service resolved my issue…
Customer Service resolved my issue within couple of days
Order as expected
23. september 2025
Besvarelse fra capellisport.com
Hi Lorena,
Thank you for your feedback! We’re glad our Customer Service team could assist you quickly and that your order met your expectations.
Producto de excelente calidad que se…
Producto de excelente calidad que se siente duradero y confiable el envío fue rapidísimo haciendo que todo el proceso fue muy fácil
23. september 2025
Besvarelse fra capellisport.com
Hi Luis, ¡Muchas gracias por tu reseña! Nos alegra saber que estás satisfecho con la calidad del producto y la rapidez del envío. ¡Tu apoyo nos motiva mucho! 💙
The item came earlier than the…
The item came earlier than the estimated date, which was a great surprise.
The quality is outstanding and worth every penny. Highly recommend!
You
23. september 2025
Besvarelse fra capellisport.com
Hi Brenda, Thank you so much for your wonderful review! We're so glad your order arrived early and that you’re happy with the quality.
Fast delivery and top-notch quality
Fast delivery and top-notch quality.
It’s rare to get both speed and excellence, but this order had it all.
Couldn’t be happier
23. september 2025
Besvarelse fra capellisport.com
Hi Somar, Thank you so much for your kind words! We’re thrilled to hear you loved both the quality and speedy delivery. Your satisfaction means a lot to us! 💙
It's not the size I ordered
It's not the size I ordered, and they didn't refund me.
30. september 2025
Besvarelse fra capellisport.com
Hi Yovana, I’m really sorry to hear about this experience. That shouldn’t have happened. One of our agents will be reaching out shortly to help rectify the issue and make sure you’re taken care of.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.