Looking for my purchase which I have not yet received. I ordered about 3 to 4 weeks ago. Did receive a message it was being readied for delivery. So where is it?
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hesitated to order Reese’s Peanut Butter Cups in the summer but they assure everyone that their cold pack shipping system will get your order to you safely. Of course, the ice packs had melted long ag... Se mere
I just wanted to thank you all for writing your honest opinion about this company. I was about to place a large, first time order when I noticed upon almost fulfilling the order, the unrequested ice... Se mere
Ok, I didn’t read the reviews before hand, I mean had I did I would have still ordered because the prices are really good. Maybe I would have avoided getting any chocolate, since I did also have the c... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great communication
Great communication. Candy as described in great condition.
ZERO Customer Service That Can READ!
This company outsources product from unknown, questionable sources. Licorice advertised as "Australian" was sourced from a company in NY, with no disclosure of origin. The product was subpar with an undesirable aftertaste.
I contacted customer service, and they required a picture?!?! I responded that it was a "taste" problem, not a packaging problem, but they insisted on a pic. Just don't. Third world support isn't worth the hassle you will encounter from their fake products.
If you like Melted Candy
Candy arrived melted with a skimpy gel pack in 90 degree weather. They suggested putting this drippy mess in the refrigerator when I complained and that was their response
Product Melted, Company does not make good
i have told you and showed you pictures of your product that was liquified after delivery in the 95 + degree heat. What did you think was going to happen to your chocolate bar product? I did not expect such a delay in arrival, and I expected you to take 'due care' and make sure it arrived in good condition. Now, you tell me to refrigerate your product and in 'many' cases the shape and texture return? At best, after taking up my time, and paying your overpriced cost, you will 'grant' me a 30% refund?
You lack of courtesy and professionalism are the reason i will never shop with you again.
BEWARE!!!!
They had a special on individual caramel macchiato creamers. This was my first time ordering from the company and as a small business owner, I was excited to find them. I received my items in a EXTREMELY HOT aluminum bag with ice packs that were completely melted. I opened one of the creamers and it had a bad smell. I notified the company but the agent (Fernando) only offered a 25% refund - which would not even come close replacing the product or the money I spent. I told them to keep the “refund”. They definitely lost my business.
Item was received damaged
Item was received damaged. Fernando, whom was the customer service agent I dealt with was horrible. He refused to help me resolve this matter by letting me, return the item for refund or replacement. The items arrived in a crushed box and were melted. The items were immediately brought inside so they must have been left in warm elements or on a truck all day as the include ice pouch was warm as well. Very disappointed in the lack of customer service and inability to resolve a simple issue without many hoops to jump through. Even after sending them pictures and doing as they asked I was told my return was denied and the issue was closed. The agent-Fernando also stated I threatened and intimidated his business after I expressed my displeasure stating I would write a detailed review and post to my followers and let them decide. Sadly I will never do business with this company again. Look around online at their reputation. Buyers BEWARE
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








