Worst company in the world. I wasn’t home to receive the item and it went back to their depot and they kept promising to redeliver it but weeks later nothing happened so I asked them just to refund me... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bei der erste Lieferung hatte der Fahrer der Spedition Mist gebaut und die bestellte Whirlpool-Abdeckung beschädigt. Da hatte ich mich zu früh über die schnelle Lieferung gefreut. Die Reklamation... Se mere
We bought our Thunder Bay spa eight years ago, and it still looks like new. Even though it is way out of warranty, the Canadian Spa customer service has been amazing - most problems have been resolve... Se mere
Great products, amazing customer service. We had an error with an order, but was corrected very quickly and a new part sent and delivered with in 24hrs. We upgraded from the typical blow up hot tub, t... Se mere
Virksomhedsoplysninger
Om Canadian Spa
Skrevet af virksomheden

Worldwide Hot Tub Supplier & Hot Tub Manufacturer
Our Products
Providing Hot Tubs, Swim Spas, Gazebos, Grills, Outdoor Furniture and Saunas to Major Retailers near you. Contact us through the Canadian Spa Company office in your country for pre-sales questions and after-sales support and help, including warranty, servicing and product information.
Our Company
The Canadian Spa Company is a global brand, we manufacture our Hot Tubs and other products in North America, Asia and Europe and distribute around the world.
Background
One of the larger companies in the world market place; the Canadian Spa Company has been recognised as an industry leader since our first spa was sold around forty years ago. Four decades on, the Canadian Spa Company is still supplying an ever expanding range of quality products, with the very best backup and after-sales service available.
Support
You will also have easy access to our support page where you will find everything you need to know about our spas. Handy information like how to set the filtration times and how to winterize.
Visit Our Support Portal
Location
Offices and warehousing located in Canada, USA, United Kingdom, Germany, France and UAE. We pride ourselves to be able to quickly despatch and provide customer service locally.
Innovation
Canadian Spa Company is the global leader in new innovative products and services in the Hot Tub and associated backyard accessories.
Free Water Test App
Check out our free APP available on Android and Apple. Inside this App you will find our free water testing section to accurately tell you how much of each chemical to add to your spa.
Instructions
We provide clear instructions and usually a link to our You Tube channel where we will show you our video solution.
YouTube
Our You Tube Channel has all our selling features easily explained in our short animated videos
Kontaktoplysninger
Canada House, Salbrook Road, Redhill, RH1 5GL, UK, , 1283 Cornwall Road, Oakville, L6J 7T5,, Canada
- Canada: 1-877-909-7727 | UK: +44 1293 824094
- service@canadianspacompany.com
- canadianspacompany.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Einfache Bestellung der Ersatzteile
Einfache Bestellung der Ersatzteile, rasche Lieferung, Zahlung über PAYPAL
Great spa
Great spa, great price, great service, great company. Very helpful staff, kept us well informed and came up with inventful solutions to a difficult delivery.
Excellent spa purchased last week
Excellent spa purchased last week. Super fast delivery and communication for delivery. Love the spa itself.
Schnelle Lieferung
Schnelle Lieferung. Spedition war pünktlich, wie verabredet. Fahre war sehr nett und hilfsbereit.
Immer wieder gerne
Never delivered on date agreed
Never delivered on date agreed , guy who I spoke to was rude and put phone down on me shame have had 2 saunas of this company before never had a problem .
Great Service!
All delivered quickly efficiently with a smile and at a competitive price point with good advice thrown in!
New hot tub cover for Canadian spa
New hot tub cover for Canadian spa, 86in square, 5/3in tapered grey. Easy ordering online, great communications and super fast delivery. Well packaged. Very impressed with the quality of the cover.
These hot tubs are built poorly with…
These hot tubs are built poorly with horrible wiring, light stopped working the first day of use, it's been over a year with no help of fixing the issue so they don't warranty anything, they stopped responding or reaching out about the issue. Horrible product and horrible warranty service.....sorry, no warranty service. Never but from this company
Top Ware und preislich auch gut
Top Ware und preislich auch gut. Prompte Lieferung.
Jederzeit wieder.
5* service 5* hot tub
Fantastic company! From ordering, to delivery, to after sales support - we’ve had the best experience. We have never felt like “just another customer”, we felt like a valued customer the whole way through. Tony was so helpful during this process, giving honest advice on everything we needed for the best hot tub experience, and being on hand for my many questions. Craig who delivered the hot tub was fantastic, such a nice guy and again full of helpful advice. Kerry was fab helping us with a small teething issue and had everything resolved super quick for us. Friendly, great guys the whole way through.
And the hot tub and gazebo are AMAZING!!! We’ve had the best summer outside in our home spa; and can’t wait to enjoy it over the colder months too.
Thank you Canadian Spa for a fantastic hot tub, for the enthusiasm and for making the whole experience easy (and exciting!).
Really pleased with the sauna
Really pleased with the sauna, great value and great service.. thanks
Purchased a new hot tub lid
Purchased a new hot tub lid, expensive item to purchase, it was delayed, quite a lot, however, I was kept informed and offered a refund or to wait, chose to wait and it arrived as advised - great customer experience - my expectations were perfectly managed. Couldn't fault it.
Lieferung schlecht sonst Service gut
Sehr gute Produkte und Abwicklung
Sehr gute Produkte und Abwicklung. Der Service passt.
We had our Spa cleaned as we do every…
We had our Spa cleaned as we do every year, Canadian Spa send out a contractor, as they do every year. This year we had Hot Tub Response. They left our hot tub in a state. There was a layer of chlorine crystals stuck to the base of the tub, like he'd dumped a load in didn't turn it on. We then were told we need to replace the Ozone something or other, £178 later, no idea if that was true. And finally they broke two of the clips holding the lid on around the back, which we found when we were turning if off for our holiday. The only response from Canadian Spa was, it was lime scale. We've had it cleaned 5/6 times and it's never done that, we cleaned if after at an additional cost and it's never come back.. Lazy, cheap services. never to be used again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








