Update: It heated up from 20 to 37 in about 6 hours. IT IS AMAZING. Absolutely perfect. So chuffed with it. Bought the Manitoba earlier and it arrived today. Couldn't be happier so far. Build qualit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good website. Quick delivery. Initial delivery was by DHL who didn’t actually ring the doorbell so it was returned. I contacted Canadian Spa with the details and they quickly sorted it with DPD inst... Se mere
Virksomheden har svaret
Leider ist der Herr Name behalte ich für mich sehr unehrlich, Termine vereinbart, per SMS abgesagt! Dann behauptet er hätte nie einen vereinbart. Auf mehrfacher Email Anfrage, sein Vorgesetzter mö... Se mere
Communication at every stage was great, also simplicity of ordering, and the delivery team were great. Would highly recommend Canadian Spa. And of course over the moon about our new hot tub!
Virksomheden har svaret
Virksomhedsoplysninger
Om Canadian Spa
Skrevet af virksomheden
Worldwide Hot Tub Supplier & Hot Tub Manufacturer
Our Products
Providing Hot Tubs, Swim Spas, Gazebos, Grills, Outdoor Furniture and Saunas to Major Retailers near you. Contact us through the Canadian Spa Company office in your country for pre-sales questions and after-sales support and help, including warranty, servicing and product information.
Our Company
The Canadian Spa Company is a global brand, we manufacture our Hot Tubs and other products in North America, Asia and Europe and distribute around the world.
Background
One of the larger companies in the world market place; the Canadian Spa Company has been recognised as an industry leader since our first spa was sold around forty years ago. Four decades on, the Canadian Spa Company is still supplying an ever expanding range of quality products, with the very best backup and after-sales service available.
Support
You will also have easy access to our support page where you will find everything you need to know about our spas. Handy information like how to set the filtration times and how to winterize.
Visit Our Support Portal
Location
Offices and warehousing located in Canada, USA, United Kingdom, Germany, France and UAE. We pride ourselves to be able to quickly despatch and provide customer service locally.
Innovation
Canadian Spa Company is the global leader in new innovative products and services in the Hot Tub and associated backyard accessories.
Free Water Test App
Check out our free APP available on Android and Apple. Inside this App you will find our free water testing section to accurately tell you how much of each chemical to add to your spa.
Instructions
We provide clear instructions and usually a link to our You Tube channel where we will show you our video solution.
YouTube
Our You Tube Channel has all our selling features easily explained in our short animated videos
Kontaktoplysninger
Canada House, Salbrook Road, Redhill, RH1 5GL, UK, , 1283 Cornwall Road, Oakville, L6J 7T5,, Canada
- Canada: 1-877-909-7727 | UK: +44 1293 824094
- service@canadianspacompany.com
- canadianspacompany.co.uk
4,4
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good delivery
22. juli 2024
Spare part delivered in less than 24h!
Spare part delivered the next day and communication was good A+++
22. juli 2024
Gute Produkte & guter Service
Sehr guter Kundenservice! Die Lieferung war zeitlich im Rahmen wie angegeben. Alles in Ordnung und top Ware zu guten Preisen.
4. juni 2024
Issue not resolved completely & took 10…
Issue not resolved completely & took 10 days for an engineer to arrive. No flow between company & electrical repair company ie dates not shared of availability
24. juni 2024
Great service end to end
Great service on the phone , plenty of helpful information and the product was exactly what I needed , delivered when expected and good value too for these types of products
3. juni 2024
Had a problem with jets on spa
Had a problem with jets on spa, communicated with Canadian Spa, issue sorted & replacements purchased. Very satisfied with response & customer service.
30. juni 2024
Besvarelse fra Canadian Spa
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Es freut uns sehr zu lesen, dass Sie zufrieden sind, und wir schätzen Ihr Feedback sehr!
Great item speedy delivery and so easy…
Great item speedy delivery and so easy to fit filter thank you
27. juni 2024
Canadian Spa hot tub pump replacement
Steve arrived at the time he said, to fit a new pump took a lot of faffing about, engineers don't design and build with repairs in mind so it took a while with skinned fingers,and choice word's, but Steve achieved a difficult job, hot tub is now up and running again so very pleased
11. juli 2024
Excellent Service
Purchased a small item which was lost in transit explained to Adam in an email item was immediately despatched received 2 days later excellent service. This is why we chose Canadian Spa.
24. juni 2024
Easy to contact and very prompt with…
Easy to contact and very prompt with their response.
Sorted out my part problem effortlessly
24. juni 2024
The water testing app is brilliant.
The water testing app gives simple, clear instructions on how to adjust the chemicals in the hot tub and tells you the exact amounts to add. And it has quick links to easily purchase products that you need. I’ve placed two orders and both were delivered quickly.
30. juni 2024
Purchased some replacement jets for our…
Purchased some replacement jets for our Vancouver hot tub. Canadian Spa posted them out immediately and they were well packaged and delivered following day. First class service
17. juni 2024
Besvarelse fra Canadian Spa
We are very pleased that you are satisfied. Thank you for your great review!
Great service as always
28. juni 2024
The part was on time the engineer was…
The part was on time the engineer was on time and he worked very fast tested everything its working better than before thank you and your team
26. juni 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.