They cancelled my booking with taxi company, no driver available. Blamed me for wrong timing,although i disputed their claim because i had been extremely careful to choose the correct time. They sent... Se mere
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Se, hvad kunderne siger
Overall the experience was good. Laurian our driver called just prior to arrival at cruise port, which was helpful - about 10mins after booked time, which wasn't a problem. He checked exact post... Se mere
Coming from Wales always use this company when staying in Southampton for our cruises extremly reliable and friendly look forward to using you again in August 6 cruises and numerous trips into the ce... Se mere
We always use Cab My Ride for local and long journeys. No trip is ever too big or small and we always have a first class experience. Whenever we have faced small issues, their customer service has be... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Cab My Ride is a leading taxi and transfer service, Specializing in providing 5-star service and a reliable 24/7 operation. Looking for an airport, cruise or door to door transfer Cab My Ride's on-demand service will get you there. Cab My Ride is is one of the highest rated services in the South-Coast with extremely high standards and offer our customers a first call experience. Business accounts are available with 30 day credit facility
Kontaktoplysninger
Arena Business Centre, SO143LP, Southampton, Storbritannien
- 023 8055 5555
- support@cabmyride.com
- cabmyride.com
4,2
God
134 anmeldelser
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Possible scam, avoid
They cancelled my booking with taxi company, no driver available. Blamed me for wrong timing,although i disputed their claim because i had been extremely careful to choose the correct time. They sent me an email cancelling my booking, it is unclear if i will receive a refund or charged a cancellation fee. I sent an email asking company to clarify refund; have heard nothing. Currently of the opinion that i've been scammed, spotted errors on their website and would advise others to avoid this company. They were 't any cheaper than other providers, not worth the hassle.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cab My Ride
We are sorry that you were unhappy with your experience.
However, we would like to clarify the facts surrounding this booking.
Your journey was booked online at approximately 11:20 for a pickup time of 11:35 the same day, giving only 15 minutes' notice. Unfortunately, we were unable to source a driver within that timeframe and therefore had to cancel the booking.
Following the cancellation, a full refund was processed to the original payment method. No cancellation fee was charged. We also responded to your email confirming this.
Our booking system operates using a 24-hour clock and the booking confirmation clearly displayed the pickup time selected during the booking process.
Whilst we appreciate your frustration, we do not accept the suggestion that you were scammed. The booking was cancelled because we were unable to fulfil a journey requested at very short notice, no cancellation fee was applied, and a refund was processed promptly.
We wish you all the best.
Cab My Ride.
Fantastic Customer Service!
Fantastic Customer Service!
AJ was excellent in getting our issues resolved, even down to adjusting a pick-up time last minute. Absolutely reccommend!
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cab My Ride
Hi there,
Thank you so much for your wonderful review!
We're delighted to hear that AJ was able to get everything resolved for you and assist with your last-minute pickup time change. We know travel plans can change unexpectedly, so our team always does their best to be flexible and helpful whenever possible.
Your recommendation means a great deal to our family business, and we'll be sure to pass your kind words on to AJ.
Thank you for choosing Cab My Ride, and we look forward to assisting you again in the future!
Best regards,
The Cab My Ride Team
Absolutely shit service
Absolutely shit service. Couldn’t find me a taxi today to meet friends. Had to ask my daughter to act as my taxi driver.
24. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cab My Ride
Hi there,
Thank you for your review!
We're delighted to hear your journey was excellent and that everything ran on time. Providing reliable, punctual service is at the heart of what we do, so it's great to know we delivered for you.
Thank you for choosing Cab My Ride, and we hope to welcome you back again soon!
Best regards,
The Cab My Ride Team
Poor service
We booked an 8 seat taxi to pick us up from the cruise terminal in Southampton, the booking was accepted , at only 30 minutes before our scheduled pick up time we were informed there was not a car available.
Fortunately for us we managed to get a cab at the terminal but it could have been so much worse if we have had a connection at the airport, I think 30 minutes notice is unacceptable and certainly would not recommend this company
5. april 2026
Uopfordret anmeldelse
Besvarelse fra Cab My Ride
Hi there,
Thank you for your feedback. We sincerely apologise for the inconvenience caused on the day of your booking.
Unfortunately, despite the journey being accepted in advance, an unexpected driver availability issue arose shortly before your scheduled pickup time. While situations like this are rare, we appreciate that receiving notice only 30 minutes before travel was frustrating and fell below the standard of service we aim to provide.
We completely understand your concerns, particularly as travel connections can often be time-critical. We're pleased to hear you were able to secure alternative transport from the terminal, but we recognise that this does not change the disappointment caused.
Your feedback has been reviewed internally and helps us continue improving our contingency planning and communication processes.
Kind regards,
The Cab My Ride Team
Punctual
Punctual, good value for money and easy booking portal.
28. december 2025
Uopfordret anmeldelse
Pleased with service
We have been very pleased with this cab company as most of their drivers - recent booking with driver Samir Pandey was very good! - are punctual and give helpful, friendly service
3. januar 2026
Uopfordret anmeldelse
Normally on-time and able to monitor…
Normally on-time and able to monitor via link when late on a few occasions.
1. december 2025
Uopfordret anmeldelse
Leonard is ontime and professional
Leonard is ontime and professional
31. januar 2026
Uopfordret anmeldelse
good taxi company …
good taxi company but could learn some manners when texting customers ie refer to people (customers) by there title not just their surname .On numerus occasions I have been referred to by your organization as Appleton and not Mr. Appleton.
28. januar 2026
Uopfordret anmeldelse
All on time & very considerate &…
All on time & very considerate & friendly driver, considering he was carrying 4 rather happy Customers 🤭🤣
21. november 2025
Uopfordret anmeldelse
The driver was on contact with me the…
The driver was on contact with me the moment my train pulled in to the train station and told me exactly where he was parked.
He took my bags and I asked him to drop my mum off right to the door and wait until she had opened it and then quickly contact to let me know she was indoors.
Now that is service beyond normal duty but all the drivers are willing.
29. december 2025
Uopfordret anmeldelse
Great to have a taxi ride with a high…
Great to have a taxi ride with a high roof line, like London taxis, not crammed into a low-roof-line standard domestic car with a taxi hire plate on it, they called a white taxi
3. januar 2026
Uopfordret anmeldelse
The cab driver was taking me to a…
The cab driver was taking me to a cruise ship terminal. He had told me what time to leave to be at the terminal on time. As it turned out, the roads were packed. He was finding little roads to avoid the traffic jam.
24. oktober 2025
Uopfordret anmeldelse
Very polite and helpful drivers.
28. januar 2026
Uopfordret anmeldelse
Great service
On time/ friendly driver/ reliable/ immaculate car/ safe driving/ helpful with luggage/ fair pricing
17. november 2025
Uopfordret anmeldelse
Reliable and great service
Always on time, great service ⭐️⭐️⭐️⭐️⭐️
20. december 2025
Uopfordret anmeldelse
Fantastic service
My cab arrived on time. My driver was very professional and knowlegable regarding the area
6. oktober 2025
Uopfordret anmeldelse
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