Honestly, this is my first time buying a Elegoo PHECDA Laser engraver and Neptune 3 pro 3D printer. Elegoo has been great! It hasn't been hard to get started on either machine both Elegoo products are... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything about my experience so far has been amazing. From the various payment options during the purchase to receiving my printer in a timely fashion. Product performance is exceptional. Cut my... Se mere
Untested products sold with fraud claims of function When their products consistently arrive broken and without the promised peripherals, they say "on the way" then discontinue the items and lit... Se mere
Virksomheden har svaret
I'm a repeat buyer at this point. I first bought a neptune 4 max, and loved it! Huge build area, and the machine just works! I wanted a large bed printer. *I am comming from and ender clo... Se mere
Virksomhedsoplysninger
- Elektronikbutik
- Butik med elektronikreservedele og -komponenter
- Udstyrsleverandør
- Kunsthåndværk
- Printer- og scannerbutik
Skrevet af virksomheden
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Kontaktoplysninger
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, Kina
- info@elegoo.com
- ca.elegoo.com
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
neptune 4 pro, used, like new
I ordered a neptune 4 pro, used, like new. It arrived well packaged in the original carton, looking unopened at all.
Everything was where it should be, in perfect condition. If this was ever used, it was not much. I highly recommend buying from Elegoo directly, they deliver what they promise.
The printer works great, very happy with it.
My first 3D printer
This is our very first printer and it has been an amazing experience so far. Really easy to use....lots to learn with so many features
Shipping took a long time and printer failed in less than 8 hours
Shipping took a long time. Over 2 weeks. I had no idea it was coming directly from China and there was no mention of estimated delivery times.
The printer arrived in good condition but was missing a few small accessories and no manuals or literature of any kind was included.
I set up the machine, had a few successful test prints and then started printing a larger project.
Several hours into the printing the machine stopped moving on the Y axis and ruined the print. I spent quite some time troubleshooting the machine before I realized it was the controller board that had failed.
Less than 8 hours working time and the main board failed.

Besvarelse fra ELEGOO CA Store
Order a part 10 days ago
Order a part 10 days ago, paid $20 for shipping. There have been absolutely no information on whether the Item has shipped or not. I even added it to the shop app that they recommend and the information is still just “waiting for details” so I still have no idea of the item is coming or not…

Besvarelse fra ELEGOO CA Store
Good product if somewhat…
Good product if somewhat overengineered. Replacing components can be time-consuming, but it works well. Support is excellent but slow. Very polite and helpful.
i definitely recommend these guys
i definitely recommend these guys. they fixed my centauri print head when i did a boneheaded move while being in too much pain to not rush and i fried my print head circuit board. i told them how dumb i was and they just helped me get my machine back up and running. simple things like that make me a loyal customer. also pay later plans are sweet when you're too disabled to matter as a human being! now i got the centuari 2 too!
Best shipping and overall experience I've ever had buying a 3d printer
as the title said, ordered a used printer, worked perfectly out of best alot better than my other printers have. Will 100% be using elegoo products again
Elegoo is reliable, affordable, and easy to use.
Elegoo is reliable, affordable, and easy to use. They've become the backbone of our 3D printing projects. I highly recommend them!
I don't know... they're taking way too long to get here.
Maybe improve your shipping before asking me to rate the products. I'd like to give the products a rating but they haven't arrived yet.

Besvarelse fra ELEGOO CA Store
Waste of money and time
I installed the extruder assembly and when I turned the printer back on, I immediately got an error indicating a short. Elegoo will not accept a return, replace the assembly or explain how to fix the issue. Waste of money and time. Should have just scrapped the printer and bought another printer from a different company.

Besvarelse fra ELEGOO CA Store
works good!
The elegoo centauri carbon printer is…okay all things considered.
The elegoo centauri carbon printer is working mostly okay, the wifi won’t connect to the elegoo slicer unless I power off the router and 15 seconds later power back on. I need to use a usb stick to transfer the files, both the router and printer in the same room, 12 feet apart, line of sight.The hot ends are so/so seem to need to be replaced more often than I think should be necessary, not very robust. Over all considering the cost an okay machine with consumables cost associated with it.
Very fast shipping
Very fast shipping, I was lucky to get my printer the next day. Some accessories took a bit longer.
Printer is good
I'm fortunate that there's an Elegoo Distributor about 45 minutes away from me, so whenever I order from the website I get my items relatively quickly.
However, on my last order, it was said that I would receive a gift for purchasing within a certain time frame. To my knowledge I never received that gift, and it's been approximately 3 weeks since purchase.
Have a Neptune 3 pro and a mars 5…
Have a Neptune 3 pro and a mars 5 ultra. And a vast assortment of filament and resin. Love the fast local shipping and the over all quality of the product all this while keeping things at a reasonable price point keeps me coming back.
Only ever had one issue with a spool of white filament being very under spec you shipped a replacement with only a few pictures and no grief.
Thanks again
PETG-CF is Outstanding!
I was after a matte PETG. I tried all sorts of settings with basic PETG but nothing was close. However, Elegoo's PETG-CF is amazing. It took a bit of tweaking in addition to a 0.6 hardened nozzle upgrade, but I am very impressed with the final results. I am also impressed with the delivery - three days and it was on my doorstep! Fabulous.
Great overall experience
Great overall experience, filament quality is good, prices are very good and shipping was fast
Available information a price comparison
Information on U-Tube is what sold me on the Elegoo Centauri Carbon printer. I looked at the software first watched reviews on it as well. The auto setting and user interface is fantastic. Every setting (there are lots) link immediately to a website pop up. The design and functionality is very well made. For a first time printer with a hardened tip you cannot go wrong. If your newto 3d printer the Elegoo products will get you in keep you going for a while.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.