By Teddy Anmeldelser 

193
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Our favourite brand for our cocker spaniel ever !!! We have absolutely adored this brand from the start for our puppy, their pieces are incredibly chic (!!!) but also so practical and are definetly de... Se mere

Bedømt til 1 ud af 5 stjerner

I am extremely disappointed with the quality of my order from Teddygo. As soon as I received my order, I was incredibly disappointed. For €49, I expected a decent level of quality, but unfortun... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We received our pieces from the Christmas rage and couldn’t be more obsessed! Excellent quality as always and you can tell there’s been so much thought put into the designs with comfort and style in m... Se mere

Bedømt til 5 ud af 5 stjerner

We’ve been a fan of byteddy right from the early days! we absolutely love the products they sell, they’re such great quality and truly the most aesthetic dog accessories we’ve seen! We have also been... Se mere

Virksomhedsoplysninger

  1. Dyrehandel

Skrevet af virksomheden

A lifestyle dog brand dedicated to designing beautiful products for a new generation of dog owners. Our ethos at By Teddy is simple. Provide dogs and their owners with functional and stylish lifestyle goods designed with the same care and attention to detail as we would for ourselves, while prioritising quality, style and minimalism.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

193 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 95 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(193)

189 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

LOVE this brand!

We absolutely love all our items we have purchased from By Teddy. All great quality and made to last while also being stylish too. My mini poodle especially loved our travel bag and hops into it every time we bring it out. 🩷

9. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Our favourite dog brand!

My chihuahua absolutely loves all the products from By Teddy. The quality is amazing and truly worth the price. I’ve purchased multiple pieces from the brand, and it’s honestly become one of our favourite brands we use every day. Love to support a smaller business, and see them grow! X

9. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing quality, amazing company

I absolutely love the quality and the look of by teddy products. I actually use them for my ragdoll kitten, Winston- he refuses to go in any bed I buy him but despite his ‘car seat’ being a car seat he always opts to nap in it even not in the car! I also have the little sling bag and he loves to go out and about in it but also likes to snuggle up in it and watch while I cook! I have followed along with by teddy since long before I got Winston, but I emailed customer service just to show them how much Winston loves the products and they got back to me so quickly with a really lovely email- just shows what a great company it is that they are so involved with customers and care so much about feedback. I will continue to buy from by teddy- it feels so premium and the customer service is just such a really special touch that made me love it even more. Thank you 🩷

25. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I ordered a fleece bodysuit today as I…

I ordered a fleece bodysuit today as I was gifted a voucher for my cavalier Benny for his birthday.
I mistakenly ordered the wrong colour but By Teddy quickly rectified this before dispatch, outstanding customer service, look forward to ordering more things as literally love everything!

9. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super Dog Car Seat

By Teddy products are lovely excellent quality, well thought out for the comfort of your dog. I purchased the boucle car seat and it is great I bought the medium size for my little dog Dudley as I wanted him to have room to move about, he feels safe in the car seat as it anchors well to back and front head rests. I am very pleased with my purchase and can highly recommend this product.

9. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love this brand x

Love this brand so much the attention to detail and thought into everything is so lovely. Nice to buy my dog great quality products I have brought range of leads, bags for travel and carry bag and also the jumpers and travel drinking flask and everything is wonderful she also loves the blueberry treats - x

1. oktober 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Thank you so much! We are so pleased you love everything you bought. Thank you for also taking the time to leave a review!x

Bedømt til 1 ud af 5 stjerner

I do wonder if anyone can help make…

I do wonder if anyone can help make sense of the method in this company’s madness… 😂

They release new dog treats, so I ordered some on subscription, hoping my dog would like them. The idea was simple, the subscription gets taken each month and the treats arrive, easy peasy! 🐶

Turns out I can’t actually read my dog’s mind, and unfortunately, she doesn’t like the treats. So I tried to cancel my subscription, only to be told that the company refuses to cancel it until TWO payments have been received. 🤦🏼‍♀️

So apparently, people are expected to continue paying for and receiving treats they don’t need or want, just because their dog didn’t like them?!

Then, when I emailed asking them to cancel the subscription, I’m now being told they want to send me an invoice to pay the difference in price for the treats, because apparently you get a discounted price when you subscribe, but they cost more if you buy them as a one-off. 😂

Is it just me, or does anyone else think this is absolutely absurd and a bit money-grabbing? I’m genuinely baffled by the whole thing. Hahah 😂🤦🏼‍♀️

30. september 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Hi Joel,

We’re disappointed to read this review, as unfortunately it does not accurately reflect how your case was handled or ultimately resolved.

Our subscription service offers customers a discounted price in return for committing to a minimum of two orders. This is made clear when selecting the subscription option and is why the subscription price is lower than purchasing the treats as a one-off. After the minimum commitment has been completed, the subscription can be cancelled.

When you contacted us after your first order, our team explained these terms and the reason behind them. While we completely understand that not every treat will suit every dog, choosing to cancel after receiving the subscription discount on only one order would ordinarily mean the conditions of the subscription had not been fulfilled.

Most importantly, however, we subsequently agreed to cancel your subscription early as a gesture of goodwill. Despite what is suggested in this review, you were not required to make a second subscription payment and you were not made to pay the difference between the subscription and one-off purchase price.

We completely understand that you may not agree with the structure of our subscription offering, but we do feel it is important that reviews accurately represent both our terms and the resolution provided by our customer service team.

We are not money-grabbing and are doing our best as we can to keep pricing as low as possible for customers.

Thank you, Team Teddy x

Bedømt til 3 ud af 5 stjerner

The bed turned out smaller than I…

The bed turned out smaller than I expected, though that’s on me for not double‑checking the measurements. Luckily, the size actually works well in my office, so no real issue there and the cocker spaniel fits. Where I’m less convinced is the value for money. At £125, I’m struggling to see what justifies the price. It doesn’t feel noticeably more comfortable than other dog beds, and the fabric isn’t particularly soft, in fact, it’s a bit rough, which I’m not keen on. So if it’s not comfort or materials, the cost must be down to the design, which I’ll admit is very stylish and looks great. The cream colour is lovely too. Overall, I’m somewhere between pleased and slightly disappointed. I wouldn’t buy it again. And as for my dog, she hasn’t taken to it at all. She dug at it, pulled strands out, and only sits on it when she’s chewing a treat. Sleeping on it? Not happening. Ah well, you win some, you lose some.

29. august 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that the car seat works well in your office and that you love the design and cream colour, although we’re sorry to hear it hasn’t been quite as much of a hit with your cocker spaniel!

We did just want to add a little context around the fabric and pricing. This particular style has been intentionally designed using a more durable, sturdy fabric to withstand everyday use and travel, rather than having the softer feel of some of our other materials. We completely appreciate that fabric preference is personal, which is why we offer a number of car seat styles in softer fabrics, including our bouclé and sherpa options.

The £125 price also reflects that this is a 3-in-1 design rather than a traditional dog bed. It has been created to function as a secure car seat, portable carrier and bed, with features including adjustable securing straps, a non-slip base, removable cover, side carry handles and safety tether, alongside the materials and hardware used throughout.

We’ve had an incredibly positive response to this car seat and haven’t previously received this particular feedback regarding the fabric, but we absolutely appreciate that every dog and owner will have their own preferences.

Thank you again for sharing your experience!

Team Teddy x

Bedømt til 5 ud af 5 stjerner

Superb quality

I have purchased a few items from By Teddy, the car seat, a couple of jumpers, matcha toy and the cross body lead. Everything is fantastic quality, their eye for detail is superb and everything looks so stylish. Shipping is super fast too. I will 100% be purchasing more!

27. september 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Hi Diane, thank you so much! This is very kind, we spend so much time designing and working on our products, so it really means the world that this is noticed!x

Bedømt til 5 ud af 5 stjerner

By Teddy is my favourite dog shop!!

By Teddy is my favourite dog shop!!! Beautiful products, well made, stylish and very functional. I have been buying pieces all year and only picked up our puppy 3 days ago. Now excited to get to use them all!!

27. september 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Hi Julie, thank you so much for your lovely review! We hope the puppy days are going well!xx

Bedømt til 1 ud af 5 stjerner

Really poor quality at a premium price

Really poor quality at a premium price point. Car seat coming apart at the seams after only a few months! Not really what you’d expect for £195 - customer service offered no help and just said they didn’t offer a warranty. Would shop elsewhere and save your money!

24. september 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Hi Fliss,

We’re sorry to see this review, but we do feel it’s important to clarify some of the information shared.

Your car seat was purchased in January (9 months ago), and after you contacted us regarding damage to the item, our team reviewed the information and photographs provided. Based on what we received, we were unable to determine that the damage was the result of a manufacturing fault.

Despite this, we did offer towards a repair for you as a gesture of goodwill, even though we did not believe the damage was something By Teddy was responsible for. We therefore don’t feel it is accurate to say that our customer service team “offered no help”.

We completely understand that it is disappointing when an item becomes damaged, particularly at this price point, and we always take genuine product quality concerns seriously. However, we also have to assess each case fairly based on the circumstances and information available to us.

Thank you, Team Teddy x

Bedømt til 5 ud af 5 stjerner

Absolutely love my puffer dog seat

Absolutely love my puffer dog seat. This is my dog’s 2nd ByTeddy car seat. Prompt service and delivery. Excellent quality. Could not be happier!

14. september 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Thank you so much! We are so pleased you love it, that you bought another x

Bedømt til 1 ud af 5 stjerner

Pre ordered a dog carrier

Pre ordered a dog carrier, had to chase it up and told it was being sent out on the 25th, has not arrived. Resolution centre shows it as not dispatched so cannot help. Comments on Facebook page constantly deleted and I now appear to be blocked.
UPDATE - am posting on here again as it seems to be the only way to get a response from this company, was promised an update yesterday after posting my review. Have heard nothing and comments on Facebook are being deleted. Cannot get my money back via their resolution process so will have to go via bank.

7. august 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Hi Caren, we are really sorry about this, the item you ordered on pre-order and we gave the expected timeline to you. I can see you did receive your carrier. We want to clarify that no comments we're deleted from you, so I'm not too sure how this happened! We're always happy to help and we're pleased you have received your carrier. Please let us know if we can help with anything else.

Bedømt til 5 ud af 5 stjerner

Customers for life

We have made multiple orders from By Teddy for our new puppy, and everything has been outstanding quality and met our needs perfectly. The quilted sling carrier is well designed to minimise the weight on your shoulder when carrier your puppy. Our pup is obsessed with her puffer car seat which allows her to actually get a nap in the car. We have had so many compliments on the matcha boucle harness at we have been wearing on our walks. The fit is perfect and everything looks and feels quality. We are customers for life.

23. august 2026
Uopfordret anmeldelse
By Teddy-logo

Besvarelse fra By Teddy

Hey Kirsty! Thank you so much for leaving such a lovely review! We are so pleased you love everything you have purchased from us 🧸

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere