It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
Virksomheden har svaret
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Se mere
Virksomheden har svaret
Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
Virksomheden har svaret
Virksomhedsoplysninger
- Producent af frostvarer
- Fødevareproducent
- Fødevarevirksomhed
- Fødevareleverandør
- Frostvarebutik
- Madudbringning
Skrevet af virksomheden
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Kontaktoplysninger
2 McNicol Drive, NW107AW, London, Storbritannien
- feedback@byruby.co.uk
- byruby.co.uk
4,6
Fremragende
2 t anmeldelser
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Enjoyed all the Meals .Very tasty and…
Enjoyed all the Meals .Very tasty and well presented.
20. november 2025
Besvarelse fra byRuby
Hello Catherine,
Many thanks for your lovely review, I'm delighted you've enjoyed the food!
Very best wishes
Milly
Besvarelse fra byRuby
Thank you for the lovely review, I'm delighted you're happy with the service. I hope the food is equally good.
Milly
Besvarelse fra byRuby
This is wonderful to hear, thank you for taking the time to review Pam!
Very good meals
Very good meals, The taste of all are so
Much better than the norm. I now go to a local garden centre to purchase
12. november 2025
Besvarelse fra byRuby
Hello Dawn,
Thank you very much for the lovely review, delighted that you can now find our food in your local garden centre too!
Milly
Delicious food
Delicious food, beautifully delivered. Thank you for cooking me byRuby
12. november 2025
Besvarelse fra byRuby
Hello, this is so lovely to hear, thanks so much for letting me know!
Outstanding in every way
I received a gift voucher from work during a period when cooking for family was tricky. I ordered a selection of meals and was kept informed of delivery dates and progress. When the delivery arrived it was really well packaged. Love the feather insulators. Now in my garden shed waiting for the frost ! Then food we have has so far is outstanding. Lasagne to die for. Chicken tarragon pie amazing. Mac cheese for two - well that went in one go to my hungry teenager ! I will defo be ordering more and make great gifts too. Thank you for an amazing product and service. You deserve success.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra byRuby
What a lovely review, thank you so much for such a kind and glowing description of what we do. I'm thrilled that you've enjoyed our food and that it helped you out during a tricky time. Looking forward to hearing about how the feather liners help your plants during the frost. They're great for using as insulation or dog beds too!
Milly
Really nice food
Really nice food, although some dishes are a bit skimpy on the meat (I had a Coq Au Vin with 3 small pieces of chicken in it, for example).
In general though, I would highly recommend. The lasagne was delicious in particular.
5. november 2025
Uopfordret anmeldelse
Besvarelse fra byRuby
Hello Andrew,
Many thanks for the review, this is wonderful to hear. Delighted that you enjoyed the lasagne, it's one of my personal favourites.
Milly
High quality
High quality, tasty, perfectly portioned and delicious! On time delivery and beautiful packaging.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra byRuby
Hello Gary,
That's brilliant to hear, thanks so much for the review.
Very best wishes,
Milly
I love the fish pie and veggie lasagne
I love the fish pie and veggie lasagne. Prawn curry too spicy for me, shame. As a non-meat eater I would like to see a couple more fish dishes and a couple more vegetable dishes (not pasta).
31. oktober 2025
Besvarelse fra byRuby
Hi Mauryne,
Thanks so much for your review, it's great to hear you've enjoyed the fish pie and veggie lasagne. Great feedback re. veggie dishes, we'll keep this in mind!
All the best,
Milly
I sent 3 of my friends byRuby bundles
I sent 3 of my friends byRuby bundles. Two of whom have just had babies and one who is recuperating after an accident. They could not have been thrilled and said the food was beyond delicious and a real weight of their minds. Thank you!
30. oktober 2025
Besvarelse fra byRuby
Hi Alice,
That's really wonderful to hear, thanks so much for reviewing and i'm delighted that your friends found our food a help during a tricky time.
All the best,
Milly
Tasty, easy, good value
I'd had my eye on ByRuby for a while, and had pleasant email exchanges with them, but didn't get to try their food until Ocado had some dishes on offer. So tasty and, for me, far nicer than the other brands I've tried, chilled or frozen. I decided to buy direct using a new customer offer and bought the Classic and Comfort bundle. We're happily working our way through them. I'll certainly be restocking.
12. november 2025
Uopfordret anmeldelse
Besvarelse fra byRuby
Dear Dawn,
That's brilliant to hear, I'm delighted that you've enjoyed the food and you're working your way through your bundle happily. Which is your favourite?
All the best,
Milly
The meals are very tasty and fresh and…
The meals are very tasty and fresh and the ingredients are of very good quality.
30. oktober 2025
Besvarelse fra byRuby
Thank you so much for the lovely review Patricia, delighted you have enjoyed everything
Just had my first ByRuby meal…
Just had my first ByRuby meal (shameful).
Purchased in Booths supermarket, this product is outstanding. We had the Prawn Curry, great flavours and plenty of delicious prawns.
We will definitely be enjoying more in the weeks and months ahead. Very well done Ruby and Milly!
Andrew B
7. november 2025
Uopfordret anmeldelse
Besvarelse fra byRuby
Hi Andrew (Brook?),
Delighted you enjoyed the prawn curry, I love that recipe so much. Hope you try some others and enjoy equally x
Besvarelse fra byRuby
What a lovely review, thanks so much!
Delicious meals!
Bought a few of these meals to help with cooking while moving house, and i must say they taste home cooked and are absolutely delicious! Will definitely buying every few weeks.
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra byRuby
So pleased that the food was a help, delighted you have enjoyed everything. We have a subscription service if you'd like to set up a regular delivery.
All the best,
Milly
Excellent delivery process and always…
Excellent delivery process and always happy with my favourite recipes
22. oktober 2025
Besvarelse fra byRuby
Hello John,
This is great to hear, thanks so much for your feedback!
Milly
Absolutely delicious pies!
My order arrived on time, it was well-packed (with reusable insulation which I use in the garden around the base of plants) and the pies were delicious. Great customer service - thank you.
22. oktober 2025
Besvarelse fra byRuby
Hello Sue,
Delighted you have enjoyed the food, thanks so much for the lovely review and comments on customer service, that's great to hear!
Milly
As I near 90 years of age I often…
As I near 90 years of age I often search for top quality ready meals. I tried a few of 'byRuby' meals and found them rather dry and disappointing.
I am personally happy to pay more for quality. Charlie Bingham's brasserie range is more like it. Despite rather silly reviews in the media I believe that there is a good market for quality ready meals.
3. oktober 2025
Besvarelse fra byRuby
Hello David,
Many thanks for your review, sorry to hear that you found the dishes a bit dry. I wonder if your oven is particularly hot?
All the best,
Milly
Highly recommend the Vegetarian…
Highly recommend the Vegetarian lasagne, absolutely delicious and what a result after a long day at work with Autumn setting in I will definitely pop a few more in my freezer!
1. november 2025
Uopfordret anmeldelse
Besvarelse fra byRuby
Dear Fi,
What a lovely review, thank you very much and I'm delighted that you have enjoyed the veggie lasagne.
Milly x
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