By Miles Anmeldelser 

I like the fact I only pay insurance for when I actually use my car as I dont drive to often.
Was also very easy to cancel insurance due to selling my car.
Excellent all round service.

I have loved being with By Miles. I love the simplicity of the app, the ability to do the mini car health check, track where my vehicle is, and the reasonable payments based on how much I actually drive. I’m really disappointed to hear that they’re being dissolved. I have been with them for about five years and have insured three different vehicles in that time.

Usually, I can use the app when I need to know anything about my policy and I get an instant response from the chat function. On this occasion I needed to speak to someone in person about a complicated change of vehicle. Kelly was very helpful and even took the time to consult with colleagues and ring me back to ensure I got the best solution. Very happy with the support I received.

I asked several questions which promptly and courteously andeered

I downloaded the app and was genuinely looking forward to try a usage based car insurance app (UBI) as my renewal is coming up in 4 weeks time. The app downloaded okay, but it failed to provide my email link. I looked in the spam folder, not there and tried it 3X. You are not gonna believe this, but By Miles is my fourth attempt in trying to get an UBI quote!!! Now, I am extremely suspicious of these 11K reviews with hardly any other scores? I have taken a photo, so I can provide Trust pilot with evidence that I tried it.

Excellent value for money, and service provided if you needed help.

Got the answer I was after really good company fair prices really sad that Thai is last year of bymiles wish it was still going on for years to come

It’s my 3rd year with Bymiles car insurance, & can honestly say, what a great company! Everything is explained so clearly, & great, competitive prices each year. One little thing I will add, is to always go over the miles you pay, this way there will be no shortfall, & they’ll refund any miles you don’t use, at the end of your contract…

Loving the experience so far. Get a notification after every journey informing me of the mileage used. Do very limited driving so this is the perfect insurance for me. Cannot recommend highly enough

Unfortunately, they are unable to offer policies for next year, due to restructuring, and it's such a shame, as I thought this was a great way to offer insurance to low-mileage customers. They sent you information on every journey you made, and I thought this was terrific. You always knew where you were and I'll miss having that amount of information.

I contacted because my tracker was causing an issue with my car. They paused my tracker and said they will post one within 3 days. Very efficient!

Very understanding company, always so helpful, i am just upset they are closing!

By Miles car insurance was a great option for me. It’s a pay-by-the-mile policy with a simple monthly payment, which was really convenient. When I sold my car, the cancellation process was quick and easy, with no hassle at all. Everything was straightforward, and it was nice to have an insurance setup that felt flexible and fair.

I’ve always liked having a car available, even if I’m not driving every day. If you mainly drive occasionally—like just on weekends—this type of insurance makes a lot of sense. You only pay for the miles you actually use, so it doesn’t feel like wasted money. If you don’t need to be on the road daily, By Miles is definitely the right kind of car insurance to have.
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When I saw this online I thought it a great idea your insurance cost is based on how many miles you drive. I saved a good amount on my yearly premium and get a view on how far I drive. The tracker ability also gives a sense of security should my car be stolen. I honestly don't know why this is finishing this year it is THE ideal policy for low mileage drivers.

It's been a very pleasant experience very professional service

I have been with this company a few years now. The service is first-class.

I have found the customer service support provided byMiles very helpful, and it has been possible to resolve every issue via the live chat

Fantastic and easy to keep track.
Changed to a new car. Speaking with the service team helped me get exactly what I was looking for. Highly recommended

By miles has always been very helpful during the time I have had car insurance from them.