BYLT Basics Anmeldelser 2.139

Aside from the top-notch quality of all of their products that has kept us coming back, I recently have been impressed with Bylts Customer Service and their prompt response to an issue I had with an order. I inadvertently put some wrong information on an order, and their customer service team was responsive and quick to help me and correct the issue. They went above and beyond what I would’ve expected them to do, and because of this, I will always be a loyal customer. Thank you Bylt for prioritizing great customer service!!

I ordered a tank top that dos not fit well. It’s a barrel style fit and not made for an athletic build. With shipping, it was $27.95. Returning the item after paying “fees”, I received a $15.95 refund. I just paid $12 to try on their shirt.

Stick with Amazon, where you can order and try things on for FREE. This place is a rip off and I warn others not to shop here.

I’ve been wearing BYLT for about 4 years now. The first pair of pants I’ve bought are still holding up great! The customer service is excellent as well! Anytime I’ve ordered a wrong size and needed an exchange/refund, it was quick and easy.

I wanted to leave a review not only to say that my sons-in-law love BYLT clothes but that with my order for the holidays I had an issue and customer service was excellent and resolved the issue promptly. Highly recommended not only their clothing but their customer service as well.

Terry was a great customer service representative and took care of my problem promptly and very satisfactorily. Great team, and a great product.

BYLT the best clothes I’m loving it . The fit is on point and the fabric is so comfy. Perfect for a casual day out or dressing up for a night out. Great quality for the price I really recommend. BYLT also have the best costumer service thanks BYLT and special thanks to Ruzdani.

BYLT has provided me an entire wardrobe that suits me for who I am physically, mentally, and emotionally. I’m a former television commercial actor/ print model and, if I may so say myself, have aged very well and the Coastal Overshirts combined with the Everyday Pants 2.0 give me a taste of yesterday. The clothes look fabulous on me and they’ve superseded my expectations as far as customer service goes!

This is the first time I’ve purchased anything from your company. Some of the items didn’t fit right, but Terry was very helpful with walking me through the process of exchanging.

Thank you very much

i’ve been a customer since you guys open the business starting with your first shirt love the products almost all I wear.Terry assisted me quickly with my request from an order that never showed up he made it happen within a few messages, I know things happen! This was the fist time I didn’t receive a order and I probably ordered over 60 times

Thank you so much Krystel for all the help when I needed it. You were on point and got me the information I need so fast. It was so helpful.

Amazing customer service that wants to make it right for their customers. I love BYLT and all of their products, definitely will continue to purchase

I absolutely love this product! The quality is superb, and it fits my husband perfectly. I had to process a return, and the person who helped me was incredibly kind, helpful, and knowledgeable, truly exceptional service. Experiences like this remind me why I remain a devoted customer. Highly recommend!

Accidentally sent my order to a previous address. Fault was completely my own. After contacting support, and allowing USPS to retrieve the package (a claim which BYLT filed on my behalf) i was sent a duplicate order to my correct address.

Thank you Leon for your phenomenal dedication to customer service and providing me with a superior experience.

Excellent service. Received a pair of pants with a production error. The BYLT team got it sorted with no fuss! LOVE the clothing from BYLT!! My new fave.

My order was handled promptly and customer service was excellent

A Double Surprise and Delight

I have always enjoyed the high quality of BYLT products. I have purchased them for myself and my family and the gifts are always appreciated. The pants are exceptional and now have tried the denim, which is another hit!

I had an issue with an on-line order that was an error on my part. I used the on-line chat and was assisted by Rudzani. They were professional, helpful and quickly resolved my issue. I am delighted by both the products and customer service that BYLT has to offer!

Super disappointed with this company. I placed an order and the 2 suit pieces were not the same color. I sent 3 emails within a month and received no response. Safe to say this company is not for me.

I wish I could say BYLT Basics merely underdelivered—they weaponized incompetence. Ordered premium basics with their advertised 3-5 business day shipping. Reality? Double the time later, still nothing. No proactive update, no apology—just radio silence until I chased them down.
Then the gut punch: they canceled my order citing “inventory issues” (after charging me full price, tax, and shipping). Refund? A pathetic store credit for less than the original amount paid—zero reimbursement for shipping, sales tax, or any other fees. That’s not a refund; that’s theft by spreadsheet.
This isn’t a fluke. A quick scan of Trustpilot, Reddit (r/malefashionadvice), and their own filtered reviews reveals a pattern: chronic stock lies, glacial shipping, and refund policies designed to trap your money. BYLT doesn’t fulfill orders—they bait and bleed customers.
Verdict: BYLT Basics is a grift in athleisure clothing. Burn your gift cards, delete your account, and shop literally anywhere else. They’ve earned a permanent spot on my “Never Again” blacklist.

Support was great once I was able to get past the AI canned responses, which were just not helpful. Krystal was as able to solve my issue in a matter of a few minutes and everything was handled to my satisfaction.

Really great experience with BYLT! Rudzani was super helpful. Definitely recommend and will be buying again soon.