Very frustrating experience.
Very frustrating experience.
I bought a Rogue Spider Knight account with an extended warranty. I accidentally underpaid by $0.28 and immediately contacted support because I couldn't send the remaining amount at the time.
Support took about an hour to respond, which was fine. I replied to them within **7 minutes**. Since then, I've been left waiting for roughly **48 hours** with no further response or resolution.
Waiting nearly two days over a **$0.28 underpayment** is ridiculous. Especially when I responded almost immediately and paid for an extended warranty. At this point, the lack of communication is extremely disappointing.
I expected much better support than this.








