butters john bee Anmeldelser 

Today Adam from the Stafford office visited my late mother's house to value it.
It was obvious that he knew the local housing market and he was very professional and had a pleasant manner and gave excellent advice regarding the valuation.

Utterly and truly shocking , I have never experienced such an unprofessional and incompetent approach in my thirty plus years of letting properties, they must be avoided at all costs

Great service. Georgina Johnson was very helpful and always there for any questions I had. Would definitely use these again 🙂

Just going through TPO regarding a rental property. BJBs have no comm., no organisation, no management. They should not be in the business of letting properties. The only thing they excel in, is incompetence. Landlords steer clear unless you want to spend years chasing these cowboys for answers as to why monies are being deducted for no clear reason. Only time we had a proper response is when the TPO have been involved. AVOID!

We are currently going through the buying process and butters John bee have been so helpful especially Patricia who has really listened to what we are looking for! Also Ben our mortgage advisor who is amazing and is always happy to answer our questions and talk us through the process

Have dealt with Charlotte from the first viewing right through the transaction. She is friendly, professional and kept on top of the progress through conveyancing. Highly recommend.

I would give Zero stars if I could.
I have a 10 year old apartment in Wolverhampton that BJB are supposed to deal with the letting of for me.
In November I received notification from BJB that the EPC on my apartment had run out and that I required a new one.
After checking with the British Landlords Association and checking the new government legislation re EPC renewal, it became clear that there was no requirement on my behalf to renew the EPC until my current tenancy ended. I have written to BJB/Haart several times explaining this, however they have ignored my emails and have taken it upon themselves to INSTRUCT A SURVEYOR AND TO ISSUE A NEW EPC O MY APARTMENT AND HAVE TAKEN THE £118 COST OUT OF THE RENT PAYMENT THAT WAS DUE TO ME THIS MONTH,USING MY MONEY WITHOUT MY PERMISSION.
I'm extremely disappointed with their lack of service,you never get to speak to the same person if there is a problem they pass it from one colleague to another, no one will ever take ownership!

Went to view 2 houses approximatly 6 months ago, one of which we were interested in, i think the house was up for roughly 'offers over 155,000'. We rang up to submit an offer of 140,000 to which the man basically laughed me out of the conversation and was extremely rude. Stated that the ower would not accept that offer. I asked for him to put it to them anyway, he insisted that we submit bank information to him to prove our deposit to which i refused as no other estate agent has ever done that in my experience and as at that point there is no formal agreement in place i would not pass on personal information without any protection of my information in place. Gave up at this point and moved onto another property with an estate agent that was MUCH better. So now roughly 6 months later i see the property that i was interested in now sold stc, for wait for it....offers in the region of 130,000. Live and learn, the sellers would have made roughly 10,000 more on that sale if butters john bee actually took customers seriously. Will never use this company to sell any of my properties or will buy a house from anyone that is using this dreadful company. Buyers and sellers beware

Now completed on my first house!!
From the initial enquiry to being handed the keys, Sophie was amazing every step of the way.
People say buying a house can be stressful but Sophie and BJB made it so easy.
Thank you!

"For details of the leasehold, including the length of lease, annual service charge and ground rent, please contact the agent"

They have the information, why not display it for everyone to see, instead of waste my time having to phone up?

Crappie no contact always the buyers solicitors never down to them taken over 4 months for sale and still waiting for a moving date and always say the will phone u back ps this is my partners house who is not well and why do we take to get hold off them to.find out the process. Of the move its it joke really 😒ps no chain

The property management team & Ben Parry in particular have provided an appalling service. I would suggest you avoid at all costs.

I would like to thank Sophie for her kind and professional approach, when organizing a viewing for me. I would always reconnend her. Thank you 🙂

Thanks to sophie for continued help in looking to buy , great service.

Please as a landlord stay well clear of this agent they never answer the phones or emails there is no way to contact them
A concierge will answer but just say sorry there busy

Really grateful to Sam in BJB Crewe office. Incredibly professional, knowledgeable, patient and have gone out of his way to help with everything and even arranged a viewing late in the day to suit my restricted availability. All my phone calls and email queries have been dealt with quickly and efficiently. Just exchanged on 2 BTL properties in central Crewe and hope to secure more in the future. Adrian and Marcin in the branch has also been at hand to help me. Felt very welcome when I first visited the Crewe office - friendly staff - made such an impact to me esp. after being on the road for 4 hours!! Highly recommend Sam and his colleagues in BJB Crewe Sales, Letting and Mortgage Broker. Thank you Sam for everything and please keep me on your mail lists of new listings.

Avoid this dreadful agency
Having purchased a house through this estate agents…I use that term loosely, I can advise they are the most unprofessional and ineffectual employees of a company, that I have ever come across.
I’ve bought and sold a lot of houses,
yet have never felt bullied and harassed as I have felt throughout what should have been the most simple straightforward purchase of a house, even told I could be gazumped!
If you thinking of selling through them, can I suggest you don’t give any personal information to them, as confidentiality is not a strong point either
I lost count of the number of times the phrase “due diligence” was used as an excuse for their constant messages, yet on what should have been exchange day they hadn’t the correct ID in place for their client, basic ID, delaying the exchange for several days
Please don’t go through what I’ve been put through
For your own peace of mind Avoid Avoid Avoid

I had the pleasure of meeting Tresa Harris yesterday I went to a viewing of a house with my family. Tresa was extremely helpful and has great inter personal skills. Highly recommend Butters John bee. Thanks for a great experience.

Our experience with butters john bee has been excellent. Amit Nayee (Congleton branch) is an exceptional agent. His friendly manner, prompt communication and advice are greatly valued. He always displays clarity, efficiency and professionalism. 5-star service – would highly recommend using this estate agent for either buying or selling a property.

Denise was very helpful, and knowledgeable during my viewing, she also arrived at the property on time.