Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Se mere
Excellent value for money..i just love my new carpet..and will definitely use again..delivery was within 2 days..5 stars +
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Skrevet af virksomheden
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Kontaktoplysninger
Union Street, TS1 5PW, Middlesbrough, Storbritannien
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Overall service was great
I had ordered samples, only one had arrived. Called and they would send out the other which was the wrong carpet but the right colour.
Ordered carpet, called to let me know it would be dispatched that day and arrived within 3day. (Am in the highlands)
Overall staff were pleasant and helpful. I absolutely love my new stair carpet
Delivery guys were very helpful and took my carpet into my house for me.
26. marts 2026
Best online carpet shop
Easy to use web site, and fast delivery. Massive choice of carpets and colours.
1. april 2026
Great quality carpet
Great quality carpet, good buying experience and excellent delivery.
23. marts 2026
EVERYTHING WAS FIRST CLASS FROM START…
EVERYTHING WAS FIRST CLASS FROM START TO FINISH. THE CARPET WAS AS DESCRIBED ,ALSO DELIVERY WAS EXCELLENT. Thank you very much.
5. marts 2026
Be prepared. My delivery came very quickly - luckily I was in and it wasn't raining - and the courier was gone before I could blink let alone ask for a hand moving it.
It was exactly as promised and delivered super quickly. Can't really ask for much ore can you?
18. marts 2026
Excellent service
Bought a remnant, exactly as described ,delivered within 48hrs, was well wrapped and protected, we then ordered some coir matting sold by metre, again delivered within 48hrs, well packaged, extremely happy with service and carpet/coir mat
15. marts 2026
fantastic
Great price, communication was brilliant, delivered exactly when they said, really helpful courier.
13. marts 2026
Excellent quality roll vinyl and it looks fantastic!
The samples I ordered arrived with a few days, which was brilliant and I was able to choose what I wanted.
I ordered two rolls of vinyl for bedrooms (I have a cat who sometimes has accidents and another who scratches carpets). This is meant to be a temporary measure, but the flooring looks amazing! It’s foam backed, so comfortable under foot. The wood effect pattern looks brilliant and just as good as the more expensive click vinyl laid on the landing. The vinyl was delivered within three days and the quality is fantastic. I highly recommend.
15. marts 2026
Uopfordret anmeldelse
Amazing level of service
Amazing level of service - really friendly customer service, fantastic quality of product, and a great turn around for delivery. Couldn't ask for a better service!
10. marts 2026
Very quick delivery ordered on…
Very quick delivery ordered on Wednesday and arrived the next day.Brilliant customer service very helpful.As for the flooring it looks great many thanks.
5. marts 2026
Competitive price and delivery charges
Competitive price and delivery charges. Delivered promptly and product was good. Would recommend
25. februar 2026
Great experience
Very Good selection on the website all good price and fast delivery. Delivery driver placed item exactly where I asked, very polite and helpful- thank you Aaron! Will be buying again in the future.
27. februar 2026
Lovely piece of quality carpet at a…
Lovely piece of quality carpet at a really reasonable price and fast delivery.
19. februar 2026
Besvarelse fra Burts Online Ltd
Hi Bella, Thank you for taking the time out to leave us a review! Its much appreciated.
The carpet I recievied was not what I…
The carpet I recievied was not what I ordered it should have been centurion invictus silkworm it was only half the thickness it should have been the customer has not noticed she has had invictus Orion whitch is a cheaper carpet off another supplier what is twice as thick
17. februar 2026
Besvarelse fra Burts Online Ltd
Thank you for leaving your review.
The carpet you received was indeed the one ordered, and Centurion Invictus and Orion have different colour ranges, so they would look quite different. We haven't received prior complaints about this situation from yourself.
Could you please double-check if the previous carpet was correct? Some of your comments are a bit unclear, and we want to ensure we address your concerns accurately. We’re here to help clarify any issues and assist further if needed.
Arrived very quickly and safely
Arrived very quickly and safely. Delivery firm also good. Flooring just as described and good quality
18. februar 2026
Besvarelse fra Burts Online Ltd
Thank you Shaun for the 5 star review!
Excellent
Quality carpet remnant at an excellent price. Super service delivered next day. Overall very satisfied and would use again. Highly Recommended.
17. februar 2026
Besvarelse fra Burts Online Ltd
Thank you Gary and we are very glad you had a very satisfied experience with us.
Great customer service
Great customer service , carpet arrived much sooner than expected. Would recommend.
16. februar 2026
Besvarelse fra Burts Online Ltd
Thank you so much for leaving us a positive review.
Great company easy to deal with and…
Great company easy to deal with and great communications all the way through the Journey. Phil was so Helpful and accommodating all the way through. We will be using Burts as our new supplier going forwards
6. februar 2026
Besvarelse fra Burts Online Ltd
Thank you very much Bimal, I have passed on your kind comments to Phil and we look forward to assisting you in the future.
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