My Argyrocytisus (Moroccan Broom) arrived today...totally amazing condition, excellent packaging and a great sized plant. I have to say I have found my ideal nursery and have my eye on far too much!... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing website, emailed info with request for help and information regarding two plants late Saturday afternoon. Received friendly informative reply on Sunday morning. I found the price point of plan... Se mere
Virksomheden har svaret
I have tried 5 times to change my delivery address without success. succeeded with billing address which is the same. I will find the plant I need elsewhere.
Virksomheden har svaret
I always find the plant I am looking for on this site and if you do not have it in stock you offer to notify me when you do. The plants are always well nurtured and hydrated and labelled as fragile, p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A long-established mail-order plant nursery based in Cornwall that has a huge variety of trees, shrubs and herbaceous perennials. Our phones are manned seven days a week so feel free to call or email on info@burncoose.co.uk
Kontaktoplysninger
Gwennap, TR16 6BJ, Redruth, Storbritannien
- 01209 860316
- info@burncoose.co.uk
- burncoose.co.uk
4,0
God
210 anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
One of the best plant nurseries I have…
One of the best plant nurseries I have ever used: wide variety of plants, ordering is easy, plants arrive in very good condition and there is lots of useful information about the plants on the website.
A big thank you to all the people who work there!
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Hello Helen, such a lovely review! We all really appreciate your kind words. It means a lot as the team worked incredibly hard to ensure the plants arrive in the best condition possible. Thank you so much.
An exceptional nursery
An exceptional nursery, the plants are always well grown and of good quality. I have ordered a hundred or more plants over the years and never had one which didn't succeed.
28. september 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Hello Andrew,
Thank you leaving such a positive and kind review. Apologies for the late reply, as you can imagine we are extremely busy at the moment, but I will let the team know of your lovely comments. Many thanks again.
Never let me down. Excellent!
I have made a good few purchases from Burncoose and everything has been excellent. Plants are great and unlike some nurseries, they are packed really well and arrive in good shape. I thoroughly recommend them.
21. august 2025
Uopfordret anmeldelse
Don't use until they offer tracking of deliveries
Th ordering process was fine but the delivery was something else. I got no indication that the parcel has been despatched, no indication of the courier being used, and no tracking information.
I have a security system that told me when someone entered my property. I saw him look down the side of the house where he could have left the parcel in a safe place, out of sight and in shade but he went to the front door and left it on the doorstep in full view of the road and in direct sunlight.
Don't use Burncoose if you want your plants delivered to a safe place.
14. august 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Hello Sue, Many thanks for the feedback regarding the delivery. We are in the hands of the couriers I am afraid and we do contact them when there has been an issue. We use 3 different couriers so you can request for your order to be sent with a different delivery firm next time and specify exactly where you would like them to leave your order. Hopefully that helps. Enjoy your plants and happy gardening from the Burncoose Team.
The best of companies to do business…
The best of companies to do business with. Fast, reliable service and quality healthy plants arrive in the strongest of containers.
7. august 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Thank you so much Mrs Ledger, what a great review! So kind of you. Hope to see you again in the future. Best wishes from the Burncoose Team.
Excellent service
Excellent service. Postage was a little on the high side. That said my tree arrived very well packaged and in perfect condition. Definitely consider using Burncoose again.
7. august 2025
Uopfordret anmeldelse
Fantastic plants and service
Extremely fast delivery, all my plants arrived looking larger than expected and very healthy. Fair prices and great communication so will happily use this supplier again.
1. august 2025
Uopfordret anmeldelse
Fantastic range of uncommon plants
Fantastic range of uncommon plants. Good quality plants, packed well and delivered quickly. Website very informative but the “back end” could do with some work to speed it up and offer more filters to help navigate the wonderful array of plants.
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Hello Brian,
Really pleased we were able to help you with your plant order and it was delivered quickly. The Website is a great asset to the Nursery and we have noted your comments regarding filters and will pass this on to our Website team. Thank you for taking the time to leave a great review.
Fast efficient service Quality…
Fast efficient service Quality packaging and excellent plant
Received in very good condition
Very impressive would highly recommend *****
Kind regards Kevin phillips suffolk
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Hi Kevin, what a great review! Thank you so much!
I will make sure our team knows how please you are, they will really appreciate such lovely feedback.
Thank you again
Quality plants
Strong plants, well packaged and ready to plant in the garden. While the price particularly of delivery may seem a little high, you get good quality plants fast and ready to go in the soil.
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Thank you Kim, great review and really kind of you to say so. Happy planting!
Highly recommend
I have ordered from Burncoose on a few different occasions but never had the pleasure of visiting in person.....yet! The website is very easy to navigate and to order from. I ordered my plants on the 16th July in the evening and they arrived on the 18th July. I live in East Sussex so the delivery was very quick! The plants I received are very healthy without any breakages. This is a reliable company to spend your money with!
18. juli 2025
Uopfordret anmeldelse
From all points of view this was a great experience
From all points of view this was a great experience: Starting with the selection of plants, the delivery timing (spot on) , communications, through to the excellent packaging and plants in perfect condition. Thank you and well done - we'll be back.
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Hello Susie,
Thank you for taking the time to write such a lovely review. Its good to know you your plants arrived safe and well. Everyone at Burncoose works incredibly hard and its great to hear back from our lovely customers. Many Thanks again.
Clear web site
Clear web site, important as an unclear one can put us off!
13. juli 2025
Uopfordret anmeldelse
Ordered on a Wednesday and arrived on…
Ordered on a Wednesday and arrived on the Friday, very quick and in excellent condition. Didn't get any notification that they were on there way.
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Many thanks for the taking the time to write a review. We really try our hardest to get plants out to our customers as soon as possible. So thank you again, we truly appreciate it.
Too plants and service from Burncoose!
I have bought plants from Burncoose for a number of years and found their range of products second to none. I had an issue with a couple of Camellias which were not looking too perky after the spring drought. Spoke to Claire at Burncoose who resolved the issue with the minimum of fuss. Top plants and service from Burncoose!
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Hello Walter and thank you for writing a lovely review. We all work very hard at Burncoose and really appreciate the positive comments. Thanks again.
Good plants but......................
Good plants, but customer service is abysmal, no information as to when plants are sent out, no tracking reference, but plants well packed and arrived in good condition
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Burncoose Nurseries
Many thanks for leaving your review. Our plants are sent out by courier so once they leave us the couriers should be in contact with you. Apologies if this did not happen this time. Very pleased you are happy with our beautiful, well packed plants. I will let the team know. Kind Regards and enjoy your plants.
Avoid and go elsewhere
No water in the loos to wash hands. Had to use a washing up bowl from the cafe trailer. No signage anywhere. Plants are not great quslity and can get better and healthier plants at other local garden centres. Plants are not great quality and not looked after
21. maj 2025
Uopfordret anmeldelse
Really pleased with the size and…
Really pleased with the size and quality of the plants I ordered which were a really good price and arrived within a couple of days
12. juni 2025
Uopfordret anmeldelse
Plants arrived in 2 days in excellent…
Plants arrived in 2 days in excellent condition.
12. juni 2025
Uopfordret anmeldelse
Excellent in all respects
The web-site is very easy to use and comprehensive, Plants are very good quality and size, they come quickly, and are excellently packaged.
6. juni 2025
Uopfordret anmeldelse
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