Budget Blinds Anmeldelser 126

My husband has been waiting for over six months for this company to correct the unacceptable work they performed in my home.
They installed extremely expensive blinds, the service has been profoundly disappointing. Since the installation, they have repeatedly scheduled appointments so they could come and address the numerous issues. Each time, my husband rearrange his work commitments and personal responsibilities to accommodate them, only for them to show up, look at the problems, and leave without making a single repair.
At this point, it feels as though they are simply wasting his time and showing complete disregard for their customers.
My husband had spoken directly with the owner (or the person in charge) as well as her son, and despite countless conversations and promises, nothing has been resolved. The lack of accountability, professionalism, and respect is astonishing.
When customers invest this kind of money, they expect quality workmanship and reliable customer service. Instead, he has been left with endless excuses, and six months of frustration.
I am formally requesting that this company either:
Properly repair and complete the work to the standard that was promised, or
Remove all of the blinds and issue a full refund.
No customer should have to endure this level of incompetence and neglect after making such a significant investment.
I strongly urge anyone considering this company to think carefully before doing business with them. My experience has been extraordinarily disappointing, stressful, and entirely unacceptable.

We just had an extensive variety of window treatments installed by Budget Blinds of Williamsburg Virginia, and the entire process was incredible—a complete night-and-day contrast to a frustrating experience we had with a different local contractor recently.

The communication was flawless from the start. Kayla kept us constantly informed with text and email updates so we never had to guess where we were in the process. One standout feature: every text involving a contact person—from Stuart at the beginning to Joe the installation manager—included a photo of them. Knowing exactly who was arriving at our door was a professional and special touch that we found very effective.

Stuart, our sales rep, was phenomenal. He measured everything perfectly and his design assistance was spot on, especially the drapes in the living room and master bedroom. He set the bar high and ensured those expectations were met.

The installation crew—Derrick (lead), KT, Anthony, and Dylan—were total pros. They were communicative, demonstrated how to operate the motorized shades and shutters, and were incredibly respectful of our home. Later, Joe (Field Manager) arrived to personally check the quality and assist with the soft treatments.

They even reminded us of about "5-year no questions asked" warranty and offered to help move our furniture back into place. If you want a team that combines high-tech communication with old-school customer service and expertise, this is the team to call!

Once again got to thank Budget Blinds Ayrshire for a fantastic job.Price really good.Service is amazing.Really recommend this company and will definately use again.

I’m very happy with my decision to buy my shutters from Budget Blinds, it started with initial mtg with Yoli who cam to measure and quote and we were off and running with a great price and the quality didn’t disappoint. Install was also very efficient 👍

Budget blinds in Ayr came out measured and talked about what would suit window and patio doors the best.Sales manager was friendly and professional offering good advice.Was fitted on the day agreed and blinds look amazing not over priced. Have always used Hillary’s in the past won’t be using them again. Would certainly recommend budget blinds now.They were recommended to me by my Sister. Very happy.😃

Excellent service from start to finish , from measuring and choosing to fitting , all very friendly and professional, no pressure at all.

Had a great experience with this company, they were prompt, courteous and answered all my questions. The installation quick and the blinds look great! Would definitely recommend to family and friends.

From the first contact through the installation everything went well. Any concerns that I had after my order was placed was addressed right away. Have to extend the 5-star review to CareyAnne Hill, Audrey & JJames.
Thank you very much for a great job.

Use them every time I need blinds, very nice salesperson. Dont have long to wait till they are made, lovely bathroom blind well made good quality material very stylish ,price not too bad, well recommended .

I had a very disappointing experience with Budget Blinds in Williamsburg, VA. I spent $933 for two living room shades, including installation, and expected a much higher level of service and quality.
The initial consultation went well. I was happy with the selection process and felt confident in my choices for both the two shades and the valances. Unfortunately, the experience declined from there.
After waiting several weeks for installation, the workers arrived and installed the wrong valances. To make matters worse, one of them was left visibly lopsided and one valance appears broken. The shades do not provide complete frame coverage, The lack of accuracy and attention to detail was extremely frustrating, especially given the cost.
For what I paid, I expected professional installation and quality workmanship. Instead, I was left feeling that I could have spent far, far less and received better service and results elsewhere.
I would not recommend this company based on my experience. Buyer beware.This was an expensive mistake.

I found it a top drawer service from start to finish . I’m so glad I phoned their number she was very helpful explaining everything.
Extremely professional workers swiftly completing a brilliant job.
Well done I would highly recommend this company .I phoned them and they took care of everything .I am extremely grateful to them because,I had just moved into the house in Troon in February

Many thanks
Mrs S Agnew

I can't reach no one at my local retail and yet they cashed the $600 deposit three months ago!!! I WILL NOT RECOMMEND BUDGET BLIND TO NO ONE... HORRIBLE CUSTOMER SERVICE!!! THIEF!!!

First class experience again from budget blinds from my first appointment to the fitting all first class

It took 6+ months of complete mismanagement with Budget Blinds. The new owner took incorrect measurements which had to be remeasured by the professional installer. Waited 6 weeks again and I had to contact them to see if they had arrived. Again the owner sent in the wrong measurements and one of 5 was incorrect. So I waited another 5 weeks. The two different installers were very good. So far the product is good. I have issue with the owner. I did request a deduction of $50 on the final payment in which he felt only $25. What a slap in the face. I went through a lot of frustration. And he charged an extra percent on the use of a credit card which was not in the contract let alone done on the first payment. I’m so disappointed with budget blinds. I would not do business with them again. The two men who did the install were the best. The owner needs to learn…it’s not about him but all about the customer.

Very easy company to work with, called them out for a quote, this accepted on the spot, replacement Velux blinds delivered when they said they would be and just fitted (Wed 11 Feb 2026) with no hassle and no mess, only additional expense a mug of tea (milk and two sugars!) for the fitter, whose name I didn't catch unfortunately, but a knowledgeable gentleman none the less.

The franchise so called business model will not allow me to use the nice lady but instead I am forced to use the non professional rude person. Then, the blinds broke and I can get no one to help with a fix, except the nice lady, who I am NOT allowed to use unless I want to pay for the fix, that is a warranty item. Let's add this- the corporate customer relations person was so rude and crass that it was painful. So, I will NEVER purchase budget blinds Ever again.

So I called two locations for BUDGET BLINDS (BRAMPTON & BOLTON). I initially called Brampton as this is where I purchased my blinds in 2017. One of my motorized blinds stop working and i was looking to replace. I called many times also sent emails to ask for quote. I did not receive any call back or emails responses for either locations. Don't buy anything from this company / locations as customer service sucks. They don't understand anything about how keep a customer for life.

Excellent company to deal with. Great advice on how to deal with an awkward room; excellent price; fitting varied out at the time and date agreed, and the quality of the blinds is first rate. Have no hesitation in recommending them.

This is the second time I’ve had budget blinds, install window coverings for me. They have always been on time , when they say they’re going to be here they are this morning. I had Steve and John install my blinds on my window in the living room. Kitchen and bathroom did very nice job and I’m amazed at how fast very courteous and took away all the debris it comes with packaging, including the old blinds. Thanks, Steve and John for doing a great job.

Steve & John arrived on time ,on New Year’s Eve day no less. They were friendly and very professional . They worked efficiently and completed the installation quicker than I imagined . Love the blinds . Great service all around from consultation to instillation. Will order more for other rooms next year.
Trudy