My cup is only about 4 months old & the coating is peeling a lot. I contacted Brumate by email with a picture & they state that their "lifetime" warranty is only for 60 days & offer a $10 coupon whic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Your bottle will break after a year. Although this company has an express warranty for their goods, they will require you to send numerous photos and answer numerous emails before they send you a part... Se mere
Brumate sold a collaboration with Madi Nelson and sold certain prints exclusively at Target stores. Mine arrived with a chip/paint defect under glazed seal overlay. So it was clearly made and shipped... Se mere
I give 5 stars for Brumate, simply because the products are perfect! What happens after products leave Brumates warehouse, is out of their control. I have had shipments delivered in busted boxes, open... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are a unique insulated drinkware brand with a sole focus on the adult beverage community.Shop now with fast shipping at brumate.com
Kontaktoplysninger
Rand Rd 2726, 46241, Indianapolis, USA
- brumate.com
I love love love my brumates!
Best Customer Service
Brumate is one of the few companies that go above and beyond in their customer service to make your experience and order right! Having said that; they have run into issues with shipping as of late; I am still waiting on an order that was placed in the few two days of December; however, their customer service is still working on it and it will not prevent me from ordering from them again; truth be told I have a good majority of their products; they are THAT good!
Love love love Bru Mate
Love love love Bru Mate! I purchase lots. For Christmas I started in September and kept ordering after thinking of someone else to give one too. One for you one for me. My ordered were delivered fast only had one that due to the shipping company’s holiday slow up took a little longer. Bru Mate kept me posted on all my orders and explanation on the slow one. Brie mate keeps your cold drinks cold and hot ones hot with beautiful color or flowers. My favorite and I need more.
Brumates are a MUST!!
Brumate is slowly taking over for all of my cups!! I use them for everything, from coffee to milk to anything else!! Even have my family members asking for them as xmas and birthday gifts!!
Addiction warning
We are addicted to these in our house. I plan on replacing our glassware with them because of their versatility, ability to keep beverages cool and hot, and they don't break!
I absolutely LOVE Bruamate
I absolutely LOVE Bruamate!
Amazing customer service, fantastic products, and high quality gear! They are my #1 gift to give at holidays and birthdays. Everyone loves them from kids to was once that young, and everywhere in between! If you don’t have one, GET ONE, or 10! 😍
BrüMate products are the best!
BrüMate products are the best! I’ve bought from them for years. I’ve never had a problem. They have always been nothing but true to their brand. I like that they keep adding new stuff. Thank you BrüMate for the great products you make!!!
Brumate is wonderful
Brumate is wonderful. All of their products are great. Shipping was delayed over the holidays but they did their best to keep every updated. I absolutely love buying their stuff
Product & Company are Amazing!!
Awesome products!!
I've been purchasing BruMate for several years for both personal use as well as for gifts.
The few times I reached out to Customer Service, the response was quick, polite, and go above and beyond to make sure everything is perfect.
With all the postal delay I've been lucky shipping hasn't been an issue with any of my BruMate orders.
Dylan, be proud of the company you built and your team!!
Love my Brumates!!
My Brumate slim can holders are the best!! I have gifted a few because I think everyone needs to know how awesome they are!!
Best products out there
Best products out there! Any issues or questions were promptly fixed and/or answered by customer service. I've been a customer for a little over a year now and needless to say my collection keeps growing!!! Lol! Customer for LIFE!!
I was a first time customer
I was a first time customer. Ordered two slims. It had been over a week and tracking never updated. I did have the route insurance so i contacted customer service. They were so very helpful and took care of the issue immediately and replaced them for me. The service i was given was great. Everything was done in a timely manner. No complaints this way!
Love my brumates
Bottom line: try them out, the products and team are great. The shipping issues of the 2020 holiday season were unable to be predicted and are unlikely to occur again. Brumate worked hard to make things right for those affected by delayed shipping
These are fantastic products. They are gorgeous, durable, and keep your drinks cold for hours, even on hot, sunny days. Were there shipping problems over the holidays with the pandemic- yes. These were the result of a shipping company that was used to help manage the increased volume of orders; a company that brumate will no longer be using because of the poor service delivery. Their customer service is fantastic. They will quickly address concerns and make them right- again, this took a little longer over the holidays thanks to the amount of orders affected by the shipping issues. Once I was able to reach their customer service team (through messenger instead of email), they were professional and polite. A replacement order was expedited, at no cost to me, and it arrived in time for the holidays. The people that received them are now also fans of the product too!
AMAZING
Top notch customer service, a company owner who actually listens to and cares about his customers, AND the highest quality products on the market. What more can you ask for?!
I have placed 8-9 orders over the past year and will continue for years to come!
Bru Mate continues to deliver the best
Bru Mate continues to deliver the best! I don’t typically write reviews, but I am so happy with not only the product but how the Bru Mate company stepped in to assist their customers during the holiday delivery crunch. When faced with shipping delays that were not Bru Mate’s fault, the Cru at Bru personally stepped in and tirelessly did what they could to expedite the orders and transfer to help customers get their top-notch products in time for their holiday needs. The products are unbeatable - and so is the customer service! Highly recommend!
LOVE LOVE LOVE
I've ordered several products since being introduced to a friends trio on a camping trip. I love the quality and huge selection of colors. I bought several as Christmas gifts. One was received damaged and customer service sent one out immediately to replace it. I cannot wait for the cooler to be released this summer. I'm a forever customer!
NO problems
I have not had any shipping issues , with any of my orders , other than sometimes paying duty, I live in Canada, always a great experience, love my brumates, Thanks Dylan, and company.
One of THE best companies I've come…
One of THE best companies I've come across, with the best product! Of course we all have issues, but the customer service is top notch and they do all they can the FIRST time you fix whatever your issue might be. Top notch!!!
I had a big order over the holidays and…
I had a big order over the holidays and had absolutely no issues with shipping. As always they came and weren't damaged. I love my brumates
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








