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Brook Miller Mobility Anmeldelser 2

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TrustScore 3 ud af 5

3,2

Leverandør af hjælpemidler
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Virksomhedsoplysninger

  1. Leverandør af hjælpemidler
  2. Leverandør af udstyr til handicappede
  3. Kørestolsudlejning
  4. Kørestolsbutik

Skrevet af virksomheden

Brook Miller Mobility is a leading provider of mobility solutions, dedicated to improving independence, comfort, and quality of life. With decades of experience, we support individuals, families, and organisations with a wide range of products and services tailored to real-world mobility needs. At our Mobility Superstore, customers can explore an extensive selection of mobility scooters, wheelchairs, rise and recline chairs, walkers, and daily living aids. Our knowledgeable team offers friendly, practical advice to help each customer find the right solution, with servicing and repairs also available to keep equipment performing at its best. Alongside our showroom, Brook Miller Mobility specialise in the design and build of wheelchair accessible vehicles (WAVs). Our conversions include standard rear and side-entry wheelchair access, driver transfer solutions, and driving adaptations that enable greater independence behind the wheel. We also provide boot hoists and stowage systems to make transporting mobility equipment easier and safer. For more complex requirements, we offer Bespoke Passenger Solutions and Safe Passenger Conversions. These specialist vehicles are carefully engineered to support passengers with additional care, behavioural, or safety needs, prioritising dignity, comfort, and a calm travelling environment. From everyday mobility products to highly specialised vehicle conversions, Brook Miller Mobility is committed to delivering trusted solutions, expert craftsmanship, and outstanding customer care at every stage of the journey.

Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 1 ud af 5 stjerner

Poor workmanship.

I have recently purchased an 18 month old vehicle converted by Brook Miller. I was shocked by the poor workmanship.
The bulkhead was incorrectly fitted at one side causing the panel to breakaway around the bolt hole.
The sliding door panels were stuck on (with 1.5 kg of adhesive) over the factory original panels resulting in damage to the exterior bodywork when opening the doors, interior pull handles fouled on the panels ( an unsuccessful botched attempt using rivets failed)restricting the rear passengers exiting the vehicle.
The floor fitted is delaminating down each side ( possibly by condensation running down the inside of the side wall panels.

11. april 2026
Uopfordret anmeldelse
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Besvarelse fra Brook Miller Mobility

Thank you for your comments.

The vehicle you refer to was originally converted by Brook Miller as part of a specialist passenger conversion scheme. Vehicles produced under these schemes are built to meet specific safety and durability requirements for the intended user, and as a result the construction methods and materials used can differ significantly from standard vehicle trim installations.

In many cases panels and interior components are intentionally reinforced or bonded in place as part of the conversion design to ensure they remain secure during use. These vehicles are often used in demanding service environments and may be subject to conditions that standard passenger vehicles are not designed to accommodate. Over time this can affect the condition of interior components and finishes.

As previously stated, the vehicle was not purchased directly from Brook Miller and we have had no involvement with the vehicle since it entered service. Any condition issues present after 18 months of use would fall outside of our control.

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