The bathroom fitters were brilliant very professional and did a very good job. Didn't leave anything unturned ensuring everything was completed to standard. Jack kept me informed throughout the proce... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
My mum who sadly recently passed away lived in one of Bromford’s retirement flats and her outdoor terrace paving slats had buckled and the screws had broken away. Darren Dann from Bromford visited tod... Se mere
Virksomheden har svaret
Darren was excellent he was very kind and thoroughful regarding our son situation. He also kept us informed at what was happening each day and he has done a really great job.we are very pleased w... Se mere
Virksomheden har svaret
Had the cowboys out from cowboy bromford, to fix a a few gate posts , only took them 4 months ,and 6 visits , one lasted a few days the other lasted about the same , the gate posts are in a communa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're proud to be one of the largest housing associations in the country, with over 47,000 homes across central and southwest England. But what really matters to us is not just the homes we provide, but the people who live in them. We care deeply about the 110,000 people who call our homes their own, and we want to help them thrive. We believe that a safe, warm, and secure place to live is just the beginning. With the right support and someone who believes in your potential, there’s no limit to what you can achieve. Our customers are more than just tenants. Whether you're renting a home, garage, or commercial space we’re here for you. That’s why we invest in relationships and work hard to connect with every person. When our customers succeed, we succeed—and that success drives us to do even more. You can get in touch with us by visiting https://www.bromford.co.uk/get-in-touch/ And at Bromford Sales, no matter what your home ownership goals are, we help them to become a reality. Whether you're taking your first step onto the property ladder, are an existing Bromford homeowner, or seeking a fresh start, we're here to help you on your journey. Visit www.bromfordhomes.co.uk to find out more.
Kontaktoplysninger
Shannon Way, GL20 8ND, Tewkesbury, Storbritannien
- 0330 1234 034
- customerservices@bromford.co.uk
- bromford.co.uk
4,3
Fremragende
622 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lee came to my mother in laws house to…
Lee came to my mother in laws house to repair a broken path. He was polite and professional and when he carried out the job and was very tidy.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Hi Gillian, I'm so glad Lee carried out this repair so well, and in such nice conditions! Thank you for leaving the review, I'll pass it along to him!
My experience was 1st Leon who…
My experience was 1st Leon who re-furbished my kitchen was Polite, Cheerful,Good company and worked very hard . When someone is in your home for 2 weeks I got to know him well. He was everything I wrote above.He did a perfect job in my kitchen. It now feels like my kitchen. Thank you Leon.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks Anne! What a lovely review! I'm so glad Leon was able to do such a lovely kitchen replacement! It's so nice to hear when things have gone so right!
I rang in to report a repair and spoke…
I rang in to report a repair and spoke with Macey. Macey was extremely polite and helpful. Macey showed a truly genuine level of kindness and support.
If it were not for the wonderful staff who answer the phone....I would give bromford a minus if I could.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Hi Zoe, Thank you for the review. I'm so happy to hear Macey was helpful! It sounds like there may be other issues that you may need to raise with us outside of this, so please don't hesitate to get in touch if that is the case, so we can look into those!
Had a new kitchen fitted absolutely…
Had a new kitchen fitted absolutely over the moon with it, the guy who fitted it was always on time and worked extremely hard and the other workmen who cane out were the same as well, a huge thank you to everyone involved I really appreciate it thank you
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thank you for taking the time to leave a review, Rebecca! I'm so glad you're happy with the new kitchen, and with the work that was done during its installation!
Would have chosen 0 stars if that was…
Would have chosen 0 stars if that was an option! Currently sat in my house that smells like a sewer, absolutely dreading this next week with the heat that’s forecast. Reported an overgrown tree in my garden approx 2 years ago. It’s pushing up the patio/slabbed area in garden making it dangerous. My grandson fell over one recently and cut his toe 😡 tree was surveyed over 18 months ago and was told it needs to come down. Some of the slabs where the drains are are cracked and broken due to the tree roots. Now in a situation where had to call emergency service on Saturday night due to downstairs flooding with sewage, lovely guy come out but unfortunately couldn’t sort. Drainage company were supposed to call Sunday, surprise surprise no call. Called again Monday morning and still no joy. Had no record of the call out and they are arranging another repair request.!!! If they had sorted the situation with the tree in a reasonable time I’m 99% positive I would t be having this issue. Off to see my local MP as it’s making me ill
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
I'm sorry you've been let down here Lesly. Could you please contact us by phone or webchat when you're able to? I believe a complaint will need to be raised here (if you haven't done so already) as it's been so long, and we want to get this resolved for you as soon as possible.
Richard came to unblock my sink
Richard came to unblock my sink. Very polite did the job properly no mess. Very happy customer.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks for the review, Susan! It's nice to hear when things go right and are done well!
I just wanted to say how incredibly…
I just wanted to say how incredibly brilliant my builder Karl James has been whilst working on my home.
He is polite & punctual. Has excellent craftsmanship and really does work incredibly hard at his job.
I’m am so pleased with my new bathroom, it’s been a long time coming and i absolutely love it. Thank you 🙏🏼
5. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thank you Lisa-Jayne! That's lovely to hear! I'll be sure to pass that along - Karl has done a wonderful job here from the sound of it! I'm so glad you're happy with the works!
We had an emergency with our blocked…
We had an emergency with our blocked shower, Lee, the employee from Bromford was at ours within the hour.
Lee was very polite, friendly and very professional throughout his time there.
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks Tracy! I'm so glad Lee was able to get this sorted - and in such a way that you were more than happy with! That's always so nice to read!
Contractors rang before hand to check i…
Contractors rang before hand to check i was home. Sam and Andy were very polite and friendly explaining what they were going to do and how they were going to fix my roof. Work completed in a experienced manner.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks for taking the time to leave a review, Victoria! It sounds like this went well for you, and I'm glad Andy and Sam were able to get this fixed!
Bathroom
Friendly staff explained every procedure, how long it would take. Cleaned up every day after work took a couple of weeks but made sure we had facilities to use.All finished looks lovely
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks Seamus! I'm glad to hear you were kept up to date every step of the way! It's important on every repair, but on one that can take weeks, it's crucial!
Job done fast and clean.
I had a visit from bromford today and he fix the leaking fast and clean.
Thank you!
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thank you for taking the time to review your experience! I'm glad this was done so quickly, and to a high standard!
Bathroom renovation
Bathroom renovation
Myles tilling West of England kitchen and bathroom
He has been absolutely amazing! Helpful, polite, respectful and through!
I honestly couldn’t have any higher praise for him!
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Wow thank you Courtney! What a lovely review! I'll be sure to pass this on - It's so nice to hear Myles carried this out so well!
My son is disabled and a wheelchair…
My son is disabled and a wheelchair user. He had a problem in his home with a leak under the sink and shower hose. I phoned Bromford and Lee got back to me really quickly.Itwas classed as an emergency as my son is vulnerable.
Lee the plumber did a great job and put on two new seals.
Thank you Lee for sorting this for Sam
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Hi Elizabeth, thank you for the review - and I'm glad we were able to get this right, quickly. It's important to us to match the right job priority with the right circumstance, and getting to hear about the end result is so nice - thanks again!
Lee the Bromford engineer was…
Lee the Bromford engineer was informative, kept the area safe while working and cleaned/tided the area he was working on before he left. The pathway was a trip hazard prior to the work being carried out. I am emailing on behalf of my elderly relatives of where the work was carried out
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks for the review! We're glad to hear Lee was able to complete the works in a safe and tidy manner!
Lee was very friendly and polite
Lee was very friendly and polite. Happy to answer any questions even if weren't related to the job and efficiently fixed the problem with the toilet. Thank you soo much for your expertise and welcoming manner. Happy to open the door to a smile and a hello.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
I'm happy to hear Lee was so nice and polite! It's great to be able to get things fixed, but even better to get them fixed with a smile!
Very nice guy,very polite and carried…
Very nice guy,very polite and carried out work with minimum fuss and very tidy
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks for the review Lorraine! It's always nice to hear when things have gone well!
Review
I had darren visit me to day to fix my front door handle, and my sons bedroom window handle, he was so lovely and poilite and pointed out a problem that I had no idea about.
So thank you for that.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Hi Brenda, thanks for taking the time to leave a review! I'm glad Darren was able to help with this!
Very pleased with our experience
Very pleased with our experience, Lee was quick and went above and beyond just to get it done today to save us having a unlocked door tonight, really appreciated it and he was patient with mu little one and was understanding
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks Chantelle - what a lovely review to read! I'm so glad this is sorted!
Very quick and efficient
Very quick and efficient, Chris cottle was very helpful with fixing our leak
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks for the review, Chloe! I'm happy to hear Chris was able to sort this quickly!
Bromford housing have Great service…
Bromford housing have Great service very perfection and polite thank goodness
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thanks for taking the time to leave such a lovely review! It's nice to know we're getting things right for you, and that you're happy with our services!
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