Switch was handled very efficiently, with good communication throughout. I also received a gift card, which was equivalent to three months’ subscription, which was a great bonus!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I used Broadband Genie to switch to Rise Fibre. Rise confirmed that Broadband Genie failed to notify my previous supplier of the one time switch and therefore I have had to pay £92 to my old provider... Se mere
Virksomheden har svaret
Promised a no hassle £50 credit for using them to switch to Three.Unbeknownst to me the link between Broadband Genie and Three had not registered my switch to enable such a voucher to be forthcoming.H... Se mere
Virksomheden har svaret
Used them to Get Vodafone Fibre Broadband never got my vouchers they said I would get been with Vodafone 12 months now emailed Broadband Genie and got a generic email wouldn't recommend them. **Up... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are Broadband Genie - the UK’s most trusted independent, unbiased broadband experts and comparison site. We launched in 2004 and our tools have saved hundreds of thousands of people time, money and stress, whether upgrading their broadband connection, or choosing broadband for the first time. We push the UK’s broadband providers to bring you the best possible broadband deals, speed and quality and we make your options clear. We are broadband geniuses. We are Broadband Genie.
Kontaktoplysninger
9 Hills Road, CB2 1GE, Cambridge, Storbritannien
- 01223 297862
- feedback@broadbandgenie.co.uk.
- broadbandgenie.co.uk
4,5
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Got cashback very simply
Got cashback very simply, which brought a good deal on broadband down to very good deal.
22. april 2025
Really happy with the service provided.
22. april 2025
Absolutely brilliant received tbe…
Absolutely brilliant received tbe voucher that they offered spent 60 pounds in Tesco ty broadband genie x
22. april 2025
Great things they are are doing and…
Great things they are are doing and good offered are always available for all
22. april 2025
Besvarelse fra Broadband Genie
Hi,
Thank you for your review however could you confirm why your review sounds very positive but you've only given us a 2 star score? Do let me know if there's anything we can help with.
Regards,
Chris
Besvarelse fra Broadband Genie
What we like to hear! Thanks a lot!
Besvarelse fra Broadband Genie
Perfect, glad you've had a positive experience!
Broadband Genie got me the best deal…
Broadband Genie got me the best deal through 3, really impressed with the service and £60 reward which was paid 4 months after I took up the broadband service and I just sent Broadband Genie and email, three days later I chose my voucher (Tesco in my case) and I'm very happy 🤗
22. april 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Great cashback offer on broadband
Great cashback offer on a broadband change of provider
22. april 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
I signed up for a broadband deal with…
I signed up for a broadband deal with Three. There were some problems with the implementation of the offer but it was sorted out quickly and efficiently by Chris Said from Broadband Genie. It was a super offer and I am really pleased. I received my gift voucher today as promised. Top Marks!
22. april 2025
Uopfordret anmeldelse
Besvarelse fra Broadband Genie
Aww that's great to hear the positive feedback, always happy to help William. Regards, Chris
Good comparison site with benefits
8. april 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Free money
Switched from Sky to Bt was sent an email with process to claim £70 voucher attached which I did and spent it yesterday. Fantastic ☺️
19. marts 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Dealt with everything what was needed :)
19. marts 2025
Besvarelse fra Broadband Genie
I assume you meant "dealt" :)
Thank you so much for the kind review, it means a lot
Very happy!
Had to wait a while but when the email arrived I had a choice of voucher which was very easy to claim. Thank you.
19. marts 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Did what it was supposed to on time and…
Did what it was supposed to on time and straight forward instructions
19. marts 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Great service getting me paid for…
Great service getting me paid for switching broadband
19. marts 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
I change my broadband provider the…
I change my broadband provider the voucher was part of the deal was a bit dubious the offer would be sent but no problems and email delivered with voucher no problems 😊
19. marts 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Acted quickly on my behalf to obtain authority to release Reward voucher from broadband supplier.
aCTED QUICKLY
4. marts 2025
Besvarelse fra Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.