Fantastic service from Britannia Rose. The curtains were made ahead of schedule and we were so impressed we’ve ordered another pair ! Would highly recommend this company. The free matching cushi... Se mere
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Se, hvad kunderne siger
I ordered two cushions with piping and feather interiors. I was delighted when they arrived. The cushions were perfectly made. I previously ordered a sample of the material, to make sure it was exactl... Se mere
Always good quality work and very helpful team.Have never let me down, curtains well made and in reasonable timeframe. Would recommend if have a query just call their helpful team.
The website is easy to navigate and provides brilliant guidance to ensure that orders are precise and perfect in every way. It also provides a helpful status timeline, enabling customers to feel r... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.
Kontaktoplysninger
2 Murrayfield Road, NR6 6NQ, Norwich, Storbritannien
- 02031 678757
- info@britanniarose.com
- britanniarose.com
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
From ordering my curtains to receiving…
From ordering my curtains to receiving them no problems at all they are absolutely beautiful
Excellent quality
Just received two of my three sets of curtains made by Britannia Rose. They are excellent quality and beautifully packaged. I am very happy with them and highly recommend Britannia Rose to everyone wanting quality curtains.
We ordered 3 sets of curtains for our…
We ordered 3 sets of curtains for our living room. The ordering process was easy and the curtains are beautiful. They are expensive but they are very well made. It makes a huge difference to the room to have high quality curtains that fit properly.
Excellent service
From ordering to delivery I was kept updated of my order
Lovely made to measure curtains and cushion covers, would order from them again.
I received lovely made to measure curtains, tiebacks and cushion covers all finished to a high standard and very reasonably priced too. I would use this company again.
Beautiful fabric
Beautiful fabric. I ordered a sample which came very quickly. Will definitely order from Britannia rose
Very happy with the quality of…
Very happy with the quality of curtains, they were also beautifully packed and I was able to hang them straight up.
UPDATE - still disappointed
UPDATE - still very disappointed. Britannia Rose responded almost immediately to my negative review below on Trustpilot but 3 weeks later I'm still waiting for someone from senior management to contact me, despite having rang and emailed them several times. My only option now is to post another review in the hope they’ll respond 🙁
Order number ORD1505166. I’ve never ordered fabric online before but thought that Britannia Rose looked like a large and reputable company. I’d already ordered fabric samples from them and checked their returns policy which said that I had the right to return non-bespoke orders within 14 days, so I thought I was safe to order 24m of fabric. However when I realised that it wasn’t suitable for the room I had planned to use it in and contacted customer service regarding returns I was told that cut fabric was considered bespoke and couldn’t be returned. Very disappointed with their service - no response to emails. I’ve checked other fabric websites and they are very clear that fabric cut from a roll can’t be returned, However Britannia Rose is not clear about it - I assumed bespoke products were things like made-to-measure curtains and blinds. Won’t be using them again.
Everything Excellent, read review
Cant thank Britannia Rose enough. From Ordering on website to Hanging of Curtains and Roman Blinds, everything was excellent.
Website easy to use with instructions etc. Communication and feedback was excellent, gent on the phone easy to deal with.
Updates excellent.
Quality of Curtain material and workmanship was excellent. Very quick and efficient service as well.
All-round EXCELLENT. Would recommend and definitely use again, Thank You again
First class job and service.
This is the second time we have used Britannia Rose and we haven’t been disappointed. It is very easy to order online and the choice and quality of materials are very good. They have made an excellent job of my curtain’s and they package them perfectly without any creasing so they can be hung straight up. First class job and service. Very pleased. Thank you Britannia Rose.
Superb service
I’ve used BR twice, and both times the service, price and product was spot on. I initially ordered a cushion to check that the colour and quality was what I wanted and I was not disappointed. I then ordered a pair of made to measure curtains which are fantastic. The measurements are spot on and the black out lining is of high quality. I have had my eye on ‘Voyage Maison’ fabrics for a while and was so glad that I could have them made to measure with matching cushions.
I did query production time and was updated immediately on the progress of the curtains. It took a few days ok get than original ally estimated but worth the wait.
Curtains are great and we'll made
Curtains are great and we'll made. Look great in our lounge. Despite problems with tge supplier ,which was beyond your control, you answered all of my questions promptly. Curtains arrived well packaged and very quickly once supply issues were resolved. Thank you very much.
Great curtains
Ordering - easy, great production speed, excellent customer interaction, very well made curtains and cushions, professional finish. Room looks refreshed and alive! Thank you
Easy website to follow
Easy website to follow, easy to order sample wallpapers. Took perhaps longer to arrive than anticipated to say they were coming from within UK.
Gorgeous designs from Britannia Rose. But I need a heavy duty vinyl - hard wearing as it is needed for the hall stairs and landing and such vinyls are not available. Pity!
Lovely curtains
Lovely curtains, well made, good range of fabrics, good customer service.
Easy to order
Easy to order, fast delivery and exactly what I needed
Professional & straightforward service from sample to delivery of finished products
Really easy to order, website professional and straightforward to navigate with clear instructions. Curtains and blinds both delivered on time and are high quality. Couldn't believe curtains had no creases! Thank you they look beautiful.
Beautiful Home Furnishings
Super communication and excellent service. Very easy site to use. Beautiful curtains, Roman blind and cushions. Highly recommended company for bespoke home furnishings.
Great service, beautiful curtains
Great service. Easy to order with full instructions and options of finishing. The curtains were beautifully made, brilliant quality and just perfect for our room. Highly recommend this company. 10/10
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