Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fantastic service from Britannia Rose. The curtains were made ahead of schedule and we were so impressed we’ve ordered another pair ! Would highly recommend this company. The free matching cushi... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered two cushions with piping and feather interiors. I was delighted when they arrived. The cushions were perfectly made. I previously ordered a sample of the material, to make sure it was exactl... Se mere

Bedømt til 5 ud af 5 stjerner

Always good quality work and very helpful team.Have never let me down, curtains well made and in reasonable timeframe. Would recommend if have a query just call their helpful team.

Bedømt til 5 ud af 5 stjerner

The website is easy to navigate and provides brilliant guidance to ensure that orders are precise and perfect in every way. It also provides a helpful status timeline, enabling customers to feel r... Se mere

Virksomhedsoplysninger

  1. Gardinproducent og -leverandør
  2. Gardinbutik
  3. Dekorerings- og boligindretningsbutik
  4. Indretningsarkitekt

Skrevet af virksomheden

An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Received my sample request

Received my sample request. gave a good review but within an hour I’ve been sent email after email requesting reviews!!!! Leave me alone

13. januar 2026
Uopfordret anmeldelse
Britannia Rose-logo

Besvarelse fra Britannia Rose

Thank you for letting us know, and I’m really sorry about this. The review request emails are automated, and clearly they were sent too frequently in your case. That’s not the experience we want anyone to have. I’ve flagged this so no further review emails are sent to you. Thank you for ordering a sample from us, and again, apologies for the inconvenience.

Bedømt til 5 ud af 5 stjerner

Excellent!

Excellent quick delivery and well packaged.
Would definitely buy from BR again.

9. januar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Some frustration but now resolved.

Misunderstanding over opening hours led to some frustration regarding a refund which was not completed. Hopefully this is now resolved.

29. december 2025
Uopfordret anmeldelse
Britannia Rose-logo

Besvarelse fra Britannia Rose

Hi Sarah,

Thank you for your review and I’m sorry for the frustration this caused.

I can confirm that your refund has been issued. The delay was due to the Christmas and New Year holiday period, when both our office and banking processes were operating more slowly than usual.

Our office has been closed over the holidays and will reopen on the 5th of January, which is why you did not receive a response to calls or emails during this time. We appreciate this is not ideal and apologise for the lack of communication while we were closed.

If you have any further questions once we reopen, please do get back in touch and we will be happy to help.

Kind regards,
Britannia Rose Team

Bedømt til 5 ud af 5 stjerner

Very pleased

The whole process was quick and easy and the product was well made, well packages and arrived quickly.

22. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great selection and reliability

Great selection, quality and reliability. My roman blind fits perfectly and looks wonderful. Fortunately the fabric was still available; I had bought curtains 6 years ago and have re-used them in my new home.

21. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Happy customer

The curtains are beautiful ,well made with great attention to detail. Delivered via courier and very well packaged. Excellent service.

15. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service

We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct.
There was a minor issue with the curtain pole but Britannia Rose rectified this very promptly and without any quibble. How a company deals with problems is often what sets them apart. Britannia Rose provided great customer service before, during and after sale and their products are great too

5. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Gorgeous Fabrics and a Lovely Company.

I purchased a cushion and some material for one of our bedrooms, and both are absolutely beautiful. I was very spoilt for choice with so many gorgeous fabrics on offer! My order arrived very promptly and was packed carefully. The service was excellent all the way through. Thank you to everyone at Britannia Rose.

5. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Overall great experience

Very happy with all aspects of ordering with Britannia Rose; easy to use website, quality materials, reasonable pricing, excellent correspondence, quick delivery - overall great experience

25. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful

Ordered 2 fabric samples, only 1 arrived. I assumed the second one would follow but after 3 weeks I called Britannia Rose to be told it had been discontinued and was unavailable. No one had bothered to tell me this. Similarly, I later noticed I had been charged for both samples but again it was left to me to contact them to find out that yes, they were processing a refund for the missing sample. The communication has been appallingly bad, and the time I wasted meant that I'm now too late to get new curtains in time for Christmas in my newly decorated sitting room.

16. november 2025
Uopfordret anmeldelse
Britannia Rose-logo

Besvarelse fra Britannia Rose

Hi Julie,

Thank you for your feedback and we are very sorry for the experience you had. You should have been informed straight away that the second fabric had been discontinued, and you should not have had to chase for an update or discover the issue yourself. We understand how frustrating that must have been, especially with your plans for Christmas.

We have checked your order and can confirm the refund for the unavailable sample has been processed.

If you would like to choose an alternative fabric, we will be happy to send you a replacement sample free of charge, with priority handling so there are no further delays.

We appreciate you taking the time to share what went wrong, and we are reviewing our internal checks to make sure discontinued items are flagged and communicated more clearly in future.

Kind regards,
Britannia Rose Customer Care

Bedømt til 5 ud af 5 stjerner

Ease of ordering

Curtains ordered easily, very accessible website, samples available.
Delighted with finished results and free cushion, great colour and quality.

17. november 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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