The installation was quick & easy from switching providers to getting the fibre into my flat. The engineers that visited were friendly, helpful and genuinely seemed to love working for Brighton Fibre.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Installation at my home took place 4 days ago. All went very smoothly with a friendly and efficient team. the 150mbs service comfortably reaching all 4 floors of our house. Some people may miss provis... Se mere
A breath of fresh air in the utility world! I recently switched to Brighton Fibre and the experience has been flawless. It’s so easy to complain these days, but this team deserves a shout-out. The tr... Se mere
I've been extremely happy with Brighton Fibre since they connected me more than a year ago. They are So different to the big companies. They are helpful, friendly, quick to respond. The speed of conne... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Brighton Fibre is an independent, hyper-local network provider delivering fast, fair, and flexible fibre connections across Brighton and Hove. We’re not just another broadband company — we’re a small, hands-on team passionate about building digital infrastructure in a way that respects the local environment, heritage, and community. We design, build, and maintain our own full-fibre network. That means no middlemen, no lengthy call centres, and no long contracts. Just reliable internet, direct from the people who install and support it. Our installations are tailored and considerate — we pay attention to detail, take pride in a tidy finish, and do the hard graft ourselves. Brighton Fibre is also about more than just internet. We believe in doing things differently — keeping things low touch, sustainable, and enjoyable. Our network is designed with longevity and flexibility in mind, and we offer transparent pricing, quick repairs, and a personal touch. We’re constantly evolving — from setting up shared wifi networks for co-working spaces to planning a community telephone exchange. Everything we do is rooted in the idea that good infrastructure should be invisible when it’s working well, and easy to talk to when it’s not. Thanks for supporting Brighton Fibre and helping us do things differently.
Kontaktoplysninger
26 Stroudley Road, BN1 4BH, Brighton, Storbritannien
- 01273 000 123
- connect@brightonfibre.com
- brightonfibre.com
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Great local company
Really impressed with Brighton Fibre, the install guys were friendly (and answered my million questions without getting grumpy) and did a great install (despite it being way more difficult than they originally intended). A couple of teething issues but they were sorted out within 24 hours.
Uptime has been 100% (apart from scheduled downtime) and the speeds have been consistently fast.
Prices are very reasonable, scheduled downtime is notified in advance and done at a time most normal human beings are in bed.
Brighton Fibre are the total opposite of the big boys such as BT and as others have stated are a breath of fresh air.
Highly recommend them, install lead time can be a bit long but it's worth the wait.. Imagine being able to watch 4K without it stuttering (looking at you BT and your 80mbps offerings)..
An enormous breath of fresh air after…
An enormous breath of fresh air after the rudeness, unresponsiveness and blatant over-charging from the big dinosaur of the broadband world. If Brighton Fibre are available in your street, what ARE you waiting for?
Broadband done east
Super helpful in installation in a tricky location. Amazingly helpful once up and running - I mean send an email and get a quick, helpful, human response. Even on pretty technical issues. What's not to like. 100% recommend.
Same day help
I had an urgent request, and Brighton Fibre responded remarkably well, accommodating me with impressive speed by assisting on the exact same day.
Kudos to the entire team!
Brighton Fibre is Head and Shoulders above any other internet provider
These guys are absolutely outstanding. Fantastic internet connection and brilliant customer service.
Absolutely brilliant service
Absolutely brilliant service, managed to fit us into a slot much earlier than expected (~3 working days) and the connection is really fast. Massive thank you to Mark for being an all round great human!
What a relief!!!
What a relief to *finally* have a decent connection...the bigger companies didn't seem remotely interested.
Brighton Fibre not only managed to squeeze me in early but are super friendly and responsive...when dealing with them you feel like a human talking to other humans...rather than a wallet that gets blasted with automated mails and bounced between call centres.
Honestly, signing up with them is a no-brainer if you're a brighton resident.
Simply incredible
Not only has Brighton Fibre brought much needed competition to a street where the choice was between an under-performing cable company or broadband providers limited by failing copper phone lines, but their customer service is unlike anything I have come across before. This locally-based team are always happy to chat when seen on the street connecting another resident, and are on hand via WhatsApp, email or telephone. All this is to almost forget mentioning the faultless 100Mbps up/25Mbps down fibre connection, which is their base offering (it can go much, much faster). Brilliant!
A company focused on the engineering as…
A company focused on the engineering as opposed to gimmicky sales tactics. Easy installation and service does exactly what it says on the tin!
I will never change internet again
We switched to Brighton Fibre (formerly Fair Fibre) around three years ago, and am so pleased we did. Strong reliable connection (a significant improvement over all of our previous big name providers), incredibly friendly and fast local technical support, and very reasonable rates. 100% recommended without any hesitation.
Top class fibre connection
I am so impressed with this company. They provide a real service to the community. The installation was really quick and user friendly. Everyone I had direct contact with had a positive attitude and wanted to help me get the connection I needed causing me as little disruption as possible when bringing the fibre into my flat. Highly recommend them. Excellent value for money
Highly recommended
We have had a great experience with Brighton Fibre since switching from one of the larger suppliers. We very rarely have to report any downtime or issues but when we have the response has been immediate. Highly recommended.
Excellent value & support, faultless so far
Brighton Fibre are a local provider with very responsive and helpful support. They have gone above & beyond to get me online across three different properties, I wouldn't use any other provider.
Very fast reliable internet
Brighton Fibre team are great. So refreshing being able to talk directly with the engendering team who know their stuff. The connection is also great! No down time and very fast download and upload speeds.
Absolutely brilliant, highly recommended.
We have had such a positive experience with Brighton Fibre. From beginning to end of our installation they have been helpful, proactive and informative, and have solved problems that other providers have been unable to. Service has been brilliant and I would recommend them wholeheartedly.
The team at Brighton fibre are second…
The team at Brighton fibre are second to none. You know who you are dealing with and they really understand their customer. They look for solutions and are seriously fast at responding to any questions or resolving issues (normally caused by openreach!)
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