Check your policy certificates. I got fined for going to an MOT because the times on the policy differ to the quote. Even their past policy history page doesn't match the certifcates. Ghost brokin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good quick customer service when checking if car had to be insured by current owner, on test run. Easy to take policy out on line and price seemed cheap enough, bit that I compared! 🙄😃
Virksomheden har svaret
Had a disastrous situation by my mistake of clicking a box, spoke to one before who said computer says no… Started the chat again, fortunately being put through to an absolute gem of ability ‘Millie’... Se mere
Virksomheden har svaret
I compared Briefly's prices for short term car insurance and they seemed to be the cheapest. Applying on line was easy and comprehensive. I quickly received my policy documents by email, In the even... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Briefly is a fast, flexible motor insurance provider offering temporary car and van cover from 1 hour up to 28 days. As part of the Acorn Group, we specialise in short-term insurance products that help drivers get on the road quickly and confidently. Whether you need cover for borrowing a vehicle, test driving, or driving a newly purchased car, our streamlined platform makes it easy to purchase insurance online in minutes. We also offer impound insurance policies, helping drivers meet legal requirements and retrieve seized vehicles without delay. Our mobile-friendly quote journey is designed for speed and simplicity, with insurance documents available immediately and clear, transparent terms. We focus on delivering a hassle-free experience with flexible cover options tailored to your needs. At Briefly Cover, we’re committed to making temporary motor insurance straightforward, affordable, and customer-focused. With responsive support and a user-first approach, we help drivers get insured quickly and safely. Whether you need insurance for a few hours, a weekend, or nearly a month, Briefly is your trusted solution for short-term motor insurance in the UK.
Kontaktoplysninger
Storbritannien
- brieflycover.co.uk
4,5
Fremragende
195 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jamie Leigh was extremely helpful and…
Jamie Leigh was extremely helpful and dealt with my query efficiently
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Morning Karen,
Thank you for taking the time to leave a review and specifically mentioning the level of service that Jamieleigh delivered!
Have a great day!
The Briefly Team
They are what you need
They are what you need and service is very quick and reliable
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Hello Maxine,
Thank you for your kind words! We're delighted to hear that Briefly had exactly what you needed and that you found our service quick and reliable.
We truly appreciate your feedback and look forward to helping you again in the future.
Have a great day!
The Briefly Team
Was a lot cheaper than the other…
Was a lot cheaper than the other companies I got quotes from as well as the compare websites. Very easy.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Morning Andy,
Thanks for your excellent feedback and 5 ⭐️ review, we are happy to hear you found Briefly very easy to use!
Have a great day
The Briefly Team
JAMIELEIGH in Customer Service was very…
JAMIELEIGH in Customer Service was very helpful! Good job!
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Morning Rafal,
Great to hear Jamie Leigh was very helpful, we will be sure to share your excellent feedback with her!
Have a great day!
The Briefly Team
fI HAVE FILLED out the form
fI HAVE FILLED out the form, paid my money, then learned that I had to open an account to access my policy document; problem is that to open an account you need to give the policy number, which is on a document I can only open once I have an account. No telephone number to contact, the bots do not have the flexibility to deal with this possibility, and no email with the policy has arrived.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Hi Daniel - sorry this has been frustrating for you.
We do send policy documents via email - please check your junk folder in case it has ended up there. You can additionally access your documents via the customer portal. You will have been sent an email with a link to access, or you can click on 'forgot password?' on the customer portal page (https://portal.brieflycover.co.uk/) to be sent a new link to your email address.
If you haven't received any emails from us then you may have provided us with an incorrect email. Please contact our webchat (available via any page on the website) and they can help.
Briefly
Besvarelse fra Briefly
Good Morning Hussein,
We would be happy to help you get an insurance quote for your car. You can head to our website and if you have any problems our webchat team will be available to help.
The Briefly Team
Website fiasco
filled out the form, paid my money, then learned that I had to open an account to access my policy document; problem is that to open an account you need to give the policy number, which is on a document I can only open once I have an account. No telephone number to contact, the bots do not have the flexibility to deal with this possibility, and no email with the policy has arrived. Terrible service
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Hello Axel,
Sorry to hear you have had issues receiving your policy documents. Ordinarily you would be emailed them as well as being able to view them in your portal account.
Our webchat team will be able to help you check if your email is correct and resend the document to you. Rest assured it is manned by real people so they will be able to quickly assist!
The Briefly Team
means to an end
don't like using this type of service but application was quick and painless. 12 quid for 24 hrs, is that good? this type of operation always gives me the data protection heeby-jeebies
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Andrew,
Happy to hear that you found Briefly quick and painless to get your insurance! We are very confident in our market leading prices.
Our privacy policy is available in the footer of our website if you have any questions about data protection
Have a great day!
The Briefly Team
Have a great day!
Took her time and got me where I need to be great customer care and great work
I’m abit dyslexic and need time to write back on our chat but the advisor took her time with me and got me where I need to be
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Richard
Thank you so much for your lovely review. We’re really pleased to hear the advisor took the time to support you properly and made sure everything was sorted, especially at your pace, that’s exactly the kind of care we aim to provide. We’ll be sure to pass your kind words on to the team.
Have a great day!
The Briefly Team
Took out an impound policy which i then…
Took out an impound policy which i then found out i didnt need. I requested a refund for the £299 on the same day and they said they would not issue the refund for the policy.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Morning,
We understand your situation and appreciate you contacted us as soon as possible after purchasing your policy. However, impound insurance policies are arranged on a non-refundable basis.
As outlined in our Terms of Business Agreement (TOBA) and FAQs, once an impound policy is placed on cover, we’re unfortunately unable to offer refunds.
Impound is a policy that is frequently purchased by people who have had their car seized for not driving with insurance. Once the car has been released from the police compound, which can happen within hours of a policy purchase, the utility of the insurance drops. These particular customers could get a refund and drive uninsured again
We recognise that circumstances can change quickly in these situations, but the policy terms are applied consistently for all customers.
If you have any further questions or need clarification on any part of the policy, please don’t hesitate to get in touch with our support team
The Briefly Team
Briefly could not get me a…
Briefly could not get me a quote...others could 🤷♂️
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Hello Sandor,
Thank you for your feedback.
While we’re able to help in many cases, there will be occasions where we’re unable to provide a quote while others can. We understand that can be disappointing.
We appreciate you giving Briefly a try and hope we can help in the future.
The Briefly Team
My query was answered very quickly by…
My query was answered very quickly by Jamieliegh and I'm very satisfied with how my query was dealt with. Thankyou.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Sandra,
Thats great to hear, thanks for letting us know!
Have a great day!
The Briefly Team
Speedy Answer to my query
Responsive. Talked quickly to a human named Josh. He answered my query promptly.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Andrew,
Pleased to hear you got a quick response to your query and were happy with the service that Josh gave.
Thanks for taking the time to leave a review
Have a great day!
The Briefly Team
Jamie Leigh
Jamie Leigh was fantastic with me today really hope to talk with her again if I need to
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Carl
Thanks for taking the time to leave a review and passing on your fantastic feedback for Jamie Leigh's support!
Have a great day!
The Briefly Team
Fast and excellent service I received…
Fast and excellent service I received support and assistance at a time when I needed help
Thank you
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Eman,
Happy to hear you were pleased with the Briefly service and support!
Have a great day!
The Briefly Team
Jamie Leigh was superb and helped me…
Jamie Leigh was superb and helped me out of a problem. Great service.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Morning Mark,
Thanks for your excellent feedback and 5 ⭐️ review, we will be sure to share it with Jamie Leigh
Have a great day!
The Briefly Team
Wanted a days insurance to bring my car…
Wanted a days insurance to bring my car home from the garage as it’s being sold straight away and didn’t want to pay for 2 months upfront or a years insurance. First company I tried, excellent prices, made a mistake with my email address, went to web chat to sort it out, great service on there, issue was sorted straight away. Will use again. Thank you briefly
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Hello Nikki,
Happy to hear that Briefly could provide you cover for this short journey! We're pleased that the web chat team could also quickly resolve the mistake for you.
Have a great day!
The Briefly Team
Very good support team
Very good support team, answered all my queries clearly and efficiently. Great user experience.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Morning Harj
Glad to hear the support team were able to help you quickly. We will be sure to share your feedback with them!
Have a great day!
The Briefly Team
Brilliant customer service
Brilliant customer service. I accidentally purchased two covers and the process of cancelling the extra policy and attaining the refund was a breeze with the help of Joshua in live chat. Thanks for your help
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Evening Dale,
Thats amazing to hear, thanks for passing on that you were pleased with Joshua's support and advice with getting a refund.
Have a great day!
The Briefly Team
Very easy and a great quote I think all…
Very easy and a great quote I think all done in minutes 👍
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Drew,
Thanks for your excellent review of Briefly!
Have a great day!
The Briefly Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.