Been a subscriber for a couple of years now, great selection of regular breweries and interesting monthly guests: almost always something that I’ve not heard of before. I’ve literally only just had... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having had many beer boxes delivered with no issues I got in touch as one of the cans in a recent order was damaged upon delivery. Messaged late in the evening and had a reply from Ash by the next mor... Se mere
I've been into craft beer for years but kept drinking the same handful of breweries. Brewser fixed that. Every box has introduced me to something I'd never have found on my own, and the quality has be... Se mere
Virksomheden har svaret
I've had two boxes so far Arbor and Deya. Magnificent beers that arrived with no fuss. The Arbor one was extremely good value for pint cans, a free glass and a bargain price for my first time in the w... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Brewser is the planet's first brewery-to-consumer subscription platform that puts you in full control. By teaming up with the UK’s leading independent breweries, Brewser pioneers an entirely new way to explore craft beer. Brewser believe good beer shouldn't cost the earth and are passionate about reducing craft's environmental impact with every delivery! So hop onboard and get the freshest craft direct to your door."
Kontaktoplysninger
Brewser HQ, LL28, Colwyn Bay, Storbritannien
- hello@brewser.beer
- brewser.beer
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I needed to update my address as moving…
I needed to update my address as moving house and the guys went above and beyond to help me. Beer is always brilliant from here too. By far the best beer subscription box out there.
Thanks Ash and team!

Besvarelse fra Brewser
Brewser are absolutely brilliant
Brewser are absolutely brilliant - excellent selection of beers and flexibility with your subscription. And to top it all off they have a great customer service team who I have dealt with on multiple occasions! Highly recommend.

Besvarelse fra Brewser
Customer service is second to none!
Customer service is second to none - always a quick response, very personable and will always resolve the situation when issues occur.

Besvarelse fra Brewser
The perfect indie beer subscription service
I've been with Brewser for just over a year having tried other subscription services previously, and it's fantastic. It's given me the opportunity to try so many amazing breweries, taking delivery into account they are great value and regularly do some great specials. It's also good to know that if I did want to cancel I could do it at the click of a button rather than other services that make it very hard.
Customer Service is also absolutely spot on if you ever need to reach out to them.

Besvarelse fra Brewser
Fantastic customer service
Fantastic customer service, always responsive and helpful

Besvarelse fra Brewser
Great customer service
Great customer service. It's often only when things go wrong that you get to see the measure of a company. Brewser respond quickly to enquiries and recently sorted out an issue with minimal hassles and keeping me informed thought (the issue arose from the brewery, rather than Brewser themselves)

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Great concept and amazing customer…
Great concept and amazing customer service

Besvarelse fra Brewser
Amazing customer service
Amazing customer service. I had an issue with my order (my fault) and the team at Brewser sorted it out very efficiently.
There beer is also excellent by the way!

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As many people mainly complain online I…
As many people mainly complain online I thought I would write some positive ones on services I like, such as Brewser! Good deal, often times better than the breweries themselves which I would often prefer to go but I prefer these smaller boxes that are more affordable rather than getting a large 12 can semi-mystery box where 4-5 cans are experimental styles I do not really enjoy (I am looking at you Cloudwater).

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Indie-Beer as a service!
Indie-Beer as a service!
What a great idea. Fancy a mystery brewery then let Brewser chose for you, fancy a specific brewery, then chose it yourself, dry January or fancy a break then just pause your subscription.
Super helpful team behind a great idea.
Highly recommend.

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fantastic beer subscription
I've been a Brewser subscriber for quite some time now, and let me tell you, it’s an experience I genuinely love!
Over the years, I’ve tried a handful of other subscription services, but none of them have come close to the incredible value I get here.
As someone who relishes exploring new beers, this subscription is a perfect fit, delivering fresh and exciting brews to my doorstep every month—all at a fantastic price!
I only had to reach out to customer service once, and it was for a little mix-up when I accidentally set up an extra subscription. My wife noticed the additional beer arriving…….. and a quick email followed by a phone call from Ash, all was sorted out seamlessly. Talk about top-notch service!
Would I recommend Brewser? Without a doubt!

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I was given a gift card as a leaving…
I was given a gift card as a leaving present, they knew me well. Very impressed so far. Great set up to try a variety of beers from brewers across UK and Ireland. Support independent breweries directly. Had a couple of queries, but alway managed very well by the team.

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Great customer service and great beers.
Great customer service and great beers.

Besvarelse fra Brewser
Love this company
Love this company - much better than similar beer subscriptions that have used previously - better selection and variety of beers and good range of breweries. Only had to contact them once and they jumped on the query and resolved very quickly. Actively recommend to friends!

Besvarelse fra Brewser
Excellent variety of beer
Excellent variety of beer. Customer service very good, with immediate reply and resolution of a billing query. Thank you brewser

Besvarelse fra Brewser
Fantastic customer service
Fantastic customer service. I had an issue with a box and it got rectified very quickly. Top notch company 👌 thanks again Brewser.

Besvarelse fra Brewser
If you like craft beer, you will like Brewser...
I've been a customer since June 2022 and love the range of breweries to choose from. So many different styles of beer, it really is a great place to try new stuff. It's nice to support the breweries as well, especially ones I've not come across before. Customer service is excellent.

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Absolutely stellar customer service
Absolutely stellar customer service; a third party had failed to deliver a package, so I emailed Brewser’s customer support at 10pm, and the issue was resolved by 7:20 the following morning. Amazing.

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This is the best beer subscription to…
This is the best beer subscription to be part of. The choice of brewers is great, regular specials and great value boxes. I've been a member for over 2 years and highly recommend. There is a really good community on Facebook and Instagram id you want to be part of it. And the customer service is spot on. It's a great offer and a great way of supporting small breweries and getting to try a huge variety of beer styles.

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Fantastic customer service
I've been subscribed to Brewser since September 2023 after hearing about them on the Beer Fridge Podcast.
There's a massive choice of breweries which I'm slowly working my way through. I love how I get to choose the brewery each month, but also get the surprise of which beers I'll receive.
It's a flexible subscription, so some months I've ordered from two different breweries, and other months I've paused so no money is taken from my account.
Recently had to contact the Brewser team when one of my boxes hadn't been delivered (typical Evri!). Ashley was quick to reply and arranged for a replacement box to be sent out by a different courier. Fantastic customer service!

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






