Having had many beer boxes delivered with no issues I got in touch as one of the cans in a recent order was damaged upon delivery. Messaged late in the evening and had a reply from Ash by the next mor... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've had two boxes so far Arbor and Deya. Magnificent beers that arrived with no fuss. The Arbor one was extremely good value for pint cans, a free glass and a bargain price for my first time in the w... Se mere
I've been into craft beer for years but kept drinking the same handful of breweries. Brewser fixed that. Every box has introduced me to something I'd never have found on my own, and the quality has be... Se mere
Virksomheden har svaret
Some of the best customer service I’ve come across. Very responsive and sorted my issue very quickly, Ash was fantastic!
Virksomhedsoplysninger
Skrevet af virksomheden
Brewser is the planet's first brewery-to-consumer subscription platform that puts you in full control. By teaming up with the UK’s leading independent breweries, Brewser pioneers an entirely new way to explore craft beer. Brewser believe good beer shouldn't cost the earth and are passionate about reducing craft's environmental impact with every delivery! So hop onboard and get the freshest craft direct to your door."
Kontaktoplysninger
Brewser HQ, LL28, Colwyn Bay, Storbritannien
- hello@brewser.beer
- brewser.beer
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service
Having had many beer boxes delivered with no issues I got in touch as one of the cans in a recent order was damaged upon delivery. Messaged late in the evening and had a reply from Ash by the next morning and credit onto my account within a half an hour. Can't ask for more. Thanks!
Some of the best customer service I’ve…
Some of the best customer service I’ve come across. Very responsive and sorted my issue very quickly, Ash was fantastic!
I've had two boxes so far Arbor and…
I've had two boxes so far Arbor and Deya. Magnificent beers that arrived with no fuss. The Arbor one was extremely good value for pint cans, a free glass and a bargain price for my first time in the water.
Excellent customer service from Ash
Excellent customer service from Ash, issues sorted in a few minutes

Besvarelse fra Brewser
I've been into craft beer for years but…
I've been into craft beer for years but kept drinking the same handful of breweries. Brewser fixed that. Every box has introduced me to something I'd never have found on my own, and the quality has been consistently good. It feels like someone who actually knows beer put it together.

Besvarelse fra Brewser
Excellent customer service from Ash.
I messed up my online order and reached out for help. Ash in customer support was superb in sorting things out for me.

Besvarelse fra Brewser
Had a problem with my delivery that was…
Had a problem with my delivery that was no fault of the Brewer team, they replied quickly and sent out a replacement box the next week

Besvarelse fra Brewser
Good variety of breweries I’d not heard…
Good variety of breweries I’d not heard of. Tech support very caring. Ash wasn’t going to stop until he’d solved my problem.

Besvarelse fra Brewser
Great value and amazing service
Great value and amazing service, I am happy to recommend Brewser to anyone looking for an interesting selection of beers every month.

Besvarelse fra Brewser
They actually care
Responsive, caring customer service to fix problems, and the beers are great too.

Besvarelse fra Brewser
Excellent
The range of beers is very good and the discovery boxes have a good range. Customer service was quick and friendly and sorted my queston within minutes.

Besvarelse fra Brewser
The best beer subscription service in the Uk
The best beers direct from some of the best breweries in the UK, straight to your door. An ever rotating range of some smaller interesting breweries paired with the site's resident breweries who represent the cutting edge of UK craft. If you ever have any issues (when you've ordered as much beer from them as I have over the years something is bound to go wrong at some point) Ash and Olly are always on hand solving issues promptly and satisfactorily. If you're ever overwhelmed by the choice on the site too then they'll be able to point you in the right direction.

Besvarelse fra Brewser
Super customer service
Had a small issue with my order and got a reply literally immediately with a resolution. Looking forward to getting stuck into my beers!

Besvarelse fra Brewser
Quality of beers available is…
Quality of beers available is excellent. Range of breweries great and I have had no problems with delivery. Two minor gripes. The new website is not as intuitive as the previous and fewer breweries available all the time. Not happy when breweries include AF beers in mixed cases.

Besvarelse fra Brewser
Top beer choice and easy to use website
Have used brewser for over 6 months now. Always good beer choices and reliable delivery. If you want to pause a month you can which I find a great option as I sometimes don’t drink all the beer in time

Besvarelse fra Brewser
brewserV2 still works - hopefully choice will improve
With BrewserV2 the selection is not as good as it was and web site is a bit weird. But there's usually something interesting to buy. If you don't pick your own case you get a random selection which some people will be happy with but not if you have specific tastes.

Besvarelse fra Brewser
Everything you need in beer
Superb, customer-focused and brewery supporting subscription service. Constantly rotating beer selection where you can have superb choice with high degree of confidence the beer is going to be amazing. Have been a subscriber for a long time and this is so much better than all other options out there in my opinion.

Besvarelse fra Brewser
Great customer service
Great customer service, and really friendly. The product and the beer is brilliant. Really recommend Brewser

Besvarelse fra Brewser
Really great customer service from…
Really great customer service from experience. I ordered a certain box and then realised it was the wrong one and wanted to change it. The team kindly changed the order to what I needed.

Besvarelse fra Brewser
Top beer subscription club
Have been with Brewser for some time now and I find it to be the best beer subscription service around. I really like their model whereby you buy a range of beers from one specific brewery at a time, rather than single cans from multiple breweries (where I find you tend to get lots of "filler").
They've produced some really innovative special boxes - like the recent blind tasting Project X box - and they regularly include some great collabs between breweries.
I've interacted with customer services a few times and their response is always quick, polite and very helpful - so a special shout out to Ash for that!
Would definitely recommend to any beer enthusiast 🙂

Besvarelse fra Brewser
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






