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Having had many beer boxes delivered with no issues I got in touch as one of the cans in a recent order was damaged upon delivery. Messaged late in the evening and had a reply from Ash by the next morning and credit onto my account within a half an hour. Can't ask for more. Thanks!

Some of the best customer service I’ve come across. Very responsive and sorted my issue very quickly, Ash was fantastic!

I've had two boxes so far Arbor and Deya. Magnificent beers that arrived with no fuss. The Arbor one was extremely good value for pint cans, a free glass and a bargain price for my first time in the water.

Excellent customer service from Ash, issues sorted in a few minutes

I've been into craft beer for years but kept drinking the same handful of breweries. Brewser fixed that. Every box has introduced me to something I'd never have found on my own, and the quality has been consistently good. It feels like someone who actually knows beer put it together.

I messed up my online order and reached out for help. Ash in customer support was superb in sorting things out for me.

Had a problem with my delivery that was no fault of the Brewer team, they replied quickly and sent out a replacement box the next week

Good variety of breweries I’d not heard of. Tech support very caring. Ash wasn’t going to stop until he’d solved my problem.

Great value and amazing service, I am happy to recommend Brewser to anyone looking for an interesting selection of beers every month.

Responsive, caring customer service to fix problems, and the beers are great too.

The range of beers is very good and the discovery boxes have a good range. Customer service was quick and friendly and sorted my queston within minutes.

The best beers direct from some of the best breweries in the UK, straight to your door. An ever rotating range of some smaller interesting breweries paired with the site's resident breweries who represent the cutting edge of UK craft. If you ever have any issues (when you've ordered as much beer from them as I have over the years something is bound to go wrong at some point) Ash and Olly are always on hand solving issues promptly and satisfactorily. If you're ever overwhelmed by the choice on the site too then they'll be able to point you in the right direction.

Had a small issue with my order and got a reply literally immediately with a resolution. Looking forward to getting stuck into my beers!

Quality of beers available is excellent. Range of breweries great and I have had no problems with delivery. Two minor gripes. The new website is not as intuitive as the previous and fewer breweries available all the time. Not happy when breweries include AF beers in mixed cases.

Have used brewser for over 6 months now. Always good beer choices and reliable delivery. If you want to pause a month you can which I find a great option as I sometimes don’t drink all the beer in time

With BrewserV2 the selection is not as good as it was and web site is a bit weird. But there's usually something interesting to buy. If you don't pick your own case you get a random selection which some people will be happy with but not if you have specific tastes.

Superb, customer-focused and brewery supporting subscription service. Constantly rotating beer selection where you can have superb choice with high degree of confidence the beer is going to be amazing. Have been a subscriber for a long time and this is so much better than all other options out there in my opinion.

Great customer service, and really friendly. The product and the beer is brilliant. Really recommend Brewser

Really great customer service from experience. I ordered a certain box and then realised it was the wrong one and wanted to change it. The team kindly changed the order to what I needed.

Have been with Brewser for some time now and I find it to be the best beer subscription service around. I really like their model whereby you buy a range of beers from one specific brewery at a time, rather than single cans from multiple breweries (where I find you tend to get lots of "filler").
They've produced some really innovative special boxes - like the recent blind tasting Project X box - and they regularly include some great collabs between breweries.
I've interacted with customer services a few times and their response is always quick, polite and very helpful - so a special shout out to Ash for that!
Would definitely recommend to any beer enthusiast 🙂