My order 353505 was stated with a 21 day time frame which was fine. 2 months later I’m still waiting, I’m just glad I paid with credit card. I’ve sent 3 emails chasing my order and have got no update.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Found the perfect picture for my bedroom wall from breeze furnishings It’s completed my room perfectly and was very quick delivery so thank you for that
Really bad customer service. Made me wait 18 days despite stating delivery was 4-14 days and just used the Easter period as an excuse. They never even bothered to contact or keep me updated until I... Se mere
Virksomheden har svaret
Thanks to Joe, and Ben. Nice job installing new furnace. Installer was very good at his craft, and price was good. Would recommend to others
Virksomhedsoplysninger
Om Breeze Furnishings
Skrevet af virksomheden
Breeze is well established family run furniture and accessories store that opened its doors over 20 years ago.
We specialise in stylish furniture, lighting, mirrors, soft furnishings, accessories and gifts in classic, contemporary and rustic designs from all around the world.
We go to great lengths to source high quality and stylish products suitable for your home at affordable prices.Kontaktoplysninger
44-46 Front Street, East Boldon., NE36 0SH, Tyne And Wear, Storbritannien
- 01915192300
- sales@breezefurnishings.com
- breezefurnishings.com
3,5
Middel
243 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Send out faulty products
Sent a bench out to me that was snapped - as I have a new build house that I’ve not yet moved into I unwrapped this 24 days after purchase (still within 30 day legal timeframe for a faulty return) - the bench was sent to me in an appalling state - contacted the company and they stated that because it wasn’t within 7 days there’s nothing they will do. Shocking!!! Will be taking further as it’s a customers right to a refund!!!
21. februar 2022
Uopfordret anmeldelse
Absolutely love these cushions..
Absolutely love these cushions..
Definitely buy from you again.
Very prompt
14. februar 2022
Besvarelse fra Breeze Furnishings
Hi Nicola , thank you for taking the time to leave us feed back , we are pleased that you are happy with your purchase, and you had a good shopping experience with us and look forward to you shopping with us again,
Many thanks
team Breeze
I would never use this company
I would never use this company. I placed an order for a garden pergola on their website and received confirmation that the order had been placed. Later in the day I received an email stating the price showing on their website was wrong and they had a technical issue created by visual soft and that they had cancelled the order. Very disappointing that an order placed in good faith based on the information available on their website was later rejected.
28. januar 2022
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Good afternoon, in response to your review, as explained this was a technical error for which we apologised and was created by visual soft who manage our website , we informed you as soon as we recieved your order , we have also provided you with our account managers contact details at visual soft who will confirm that this was a technical issue created by them ,they have informed us that you have not contacted them to verfify this, also the product information shown on our website was correct and still is ,again should you wish to contact visual soft they will be happy to confirm this and acept responsibility.
Best regards
Team Breeze ,
Besvarelse fra Breeze Furnishings
Good morning Natasha, thank you for your feed back it is much appreciated, and thank you for choosing to shop with Breeze Furnishings
Best regards,
Team Breeze
hare light
love this stylish hare light, lovely colours of gold and green. really stands out in a room. quick delivery and brill price
24. januar 2022
Besvarelse fra Breeze Furnishings
Good morning Karen, thank you for leaving feed back it is very much appreciated ,we are pleased that you had a good shopping experience with us and thank you for choosing to shop with Breeze furnishings ,
Best regards,
Team Breeze
Fab service used a couple of times to…
Fab service used a couple of times to buy their beautiful flowers. Would defo use again!!
21. januar 2022
Besvarelse fra Breeze Furnishings
Good morning Julia, thank you for taking the time to leave feed back, we really do apprecate it, we are happy to learn that you have once again had a good shopping experience with us and thank you for choosing to shop with Breeze Furnishings ,
Best regards,
Team Breeze
Exemplary price, service and personnel
The price, delivery and packaging was exemplary. Great products, I would use again
17. januar 2022
Besvarelse fra Breeze Furnishings
Good morning Bill and thank you for your feed back it is much appreciated, we are happy that you had a good shopping experience with us and look forward to you shopping with us in the future.
Best regards
Team Breeze
Besvarelse fra Breeze Furnishings
Good morning Andy and thank you for your feed back it is very much appreciated , we are pleased you had a positive shopping experience with us, thank you once again.
Best regards,
Team Breeze
Delighted
I have just had the absolute pleasure of receiving Martin and Mags in my home to deliver and hang 2 beautiful pieces of art.
I have purchased a number of items from Breeze over the years and have never been disappointed.
They always have an incredible array of wonderful furnishings and their customer service is outstanding.
It is always a pleasure to deal with them and today was no exception.
Thank you so much.
10. januar 2022
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Good morning Ann and thank you for you feed back it is very much appreciated, it is always a pleasure to see you , and your art work lookes amazing in your very special home , we look forward to seeing you when you next pay us a visit in our showroom , thank you once again,
Mags and martin and the rest of the team at Breeze
I bought a light fitting from this…
I bought a light fitting from this company - it was lovely. This company stood out from all the other companies I deal with as their Customer Service is outstanding. I would highly recommend them to everyone - if they have the product you want, use them, you really will not be disappointed.
6. januar 2022
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Good morning Jennifer and thank you for your feed back it is very much appreciated , we are pleased you had a positive shopping experience with us , it was an absolute pleaseure to deal with you, thank you once again,
Best regards,
Team Breeze
Honestly I can not rate them enough...
Honestly I can not rate them highly enough, what an absolute pleasure to deal with. The shop is so beautiful with some outstanding pieces and the staff are so helpful and friendly. We visited a while ago and I wanted the same piece again to give as a present, I telephoned the store to see if it would arrive in time, the lady said to order it straight away and they would send it next day delivery, it came less than 24hrs later. Such good customer service both I store and online. Thank you for a lovely shopping experience, I will definitely be coming again..
1. januar 2022
Besvarelse fra Breeze Furnishings
Hi guys thank you for your feed back it is very much appreciated , we are pleased you had a good online shopping experience with us , it is always a pleasure to see you in our store also, and we hope to see you agin soon,
Best regards,
Team Breeze
I don’t know
I don’t know! DHL have been ‘attempting to deliver’ for 9 days - was in for all of them (bar the Christmas break) so cannot review item but will suggest DHL aren’t used - spoken with them, given my contact details but they still haven’t been used. 3 times weren’t even at the right place.
30. december 2021
Besvarelse fra Breeze Furnishings
Hi Sean , so sorry to learn of this , we have not been made aware that your order has not been delivered it was dispatched to you within 24hours of receiving it, a team member will be contacting you to resolve the matter ,
best regards,
Team Breeze
Great service and my order arrived…
Great service and my order arrived really promptly and well packaged. Very happy.
30. december 2021
Besvarelse fra Breeze Furnishings
Hi Uzma , thank you for taking the time to leave a review it is much appreciated , we are pleased that you had a good shopping experience with us, we would like to wish you all the very best for the coming year ,
Best regards,
Team Breeze
Besvarelse fra Breeze Furnishings
Hi Heather and thank you for taking the time to leave feed back it is much appreciated , we are happy that you had a good shopping experience with us , we would like to wish you all the very best for the coming year,
Best regards,
Team Breeze
Besvarelse fra Breeze Furnishings
Hi Nina , thank you for taking the time to leave us feed back , we are please to learn that you had a good shopping experience with us , we hope you enjoy your gorgeous items do let us know when we cann assist you again ,
Best regards,
Team,
Breeze
Poor quality & terrible customer service
I purchased what I thought was an original abstract art canvas for about £300. The reality did not reflect the online image AT ALL!! It’s rather heartbreaking actually. Also stamped with Made In China on it so unlikely original by a North American Artist called Patrick St Germain! Avoid this place. UPDATE: I actually sent the comparison photos to Breeze who seemed to think the inferior product was acceptable and simply said I should have returned it within 14 days instead despite my explanation that I have a small place and couldn’t unwrap it till I cleared a space. Poor customer service as well as poor quality products. AVOID.
UPDATE: Obviously edited as I said “update”. Sorry, Breeze, but you are not telling the truth. If you submit via your online form, you CAN’T send images. Breeze responds via email. I then explained I didn’t have the space to unpack and was then able to photos once canvas was out accordingly which is when I got the response that they saw no difference and it’s 14 days so tough. I am also an NHS worker and doing ridiculous hours so it’s not easy to keep track with Christmas and Covid-19 going on. But I have NO quibble about their 14 day limit as I stupidly assumed I was buying the same quality as seen online. My problem is getting a poor product that I saved up for and how a company can get away with selling something inferior, deny any differences and not even offer a partial discount as goodwill. I am stuck with it but happy to inform others to take more care.
UPDATE: I had to take out the picture and look at it on a wall as I don’t have X-ray vision. It’s like trying on a top! I never even asked for a refund but an acknowledgment that the product is not as advertised, made in China and wanted to inform other customers who then can make up their own minds. Your replies are simply pointless and time wasting and highlight a lack of professionalism. Merry Christmas!
17. december 2021
Besvarelse fra Breeze Furnishings
Thank you for taking the time to leave feed back, all feed back is appreciated, your order was dispatched to you within 24 hours you recieved your order fast approaching three weeks ago and to confirm we have no correspondence from you prior to this review that you are unhappy with your purchase, we stand by the discription and claims made regarding this canvas and its cost of £259.85, this is an edited review on your behalf and not your original, at no point did you send images of the product we had to request them from you three weeks later and after you informed us that the canvas was hanging on a wall also at no point did you inform us that you were unable to unpack your order because of space issues again we can see by the images that the canvas has been fully unpacked,the product is not inferior it is as diecribed and the images clearly show this , we give a fourteen day returns policy that we feel is ample enough time for customers to inform us of any alleged faults ,damage or discrepencies, this is in our terms and conditions that you agreed to when making your purchase, please contact sales@breezefurnishngs.com and a team member will get back to you.
Best Regards
Team Breeze ,
In reply to your second edited review , the first notification that you were unhappy with your purchase was the review you left three weeks later and not an email, which is what we request in our terms and conditions , we had to request that you send images you did not do this of your own accord, you are heartbroken and report that it is an inferior product that you have had for three weeks with out notice of any noticable discrepancies . at no point have you reported that you did not have space to unpack and check the product in fact the images appear to show it in place hanging ,we will not offer a discount or goodwill gesture as the service and images we have provided and featured on our website and the images you have sent us are an excellent likeness, we are happy to share images and correspondace to any interested parties ,we are sure you will agree to this,
Best regards,
Team breeze
In response to your recent updated review, yes the country of origin is china this is cleary printed on the box and aslo on our webiste,you have not asked for a refund but have suggested a discount , again this product is as advertised and we are happy to share both our images and the images you supplied ,
Best regards,
Breeze furnshngs
Drove down from Scotland to collect…
Drove down from Scotland to collect large “Stags” painting. Absolutely stunning and Martin and Mags a pleasure to deal with. Shop was an Aladdins Cave of beautiful goods and bought another painting when I was there. Lovely business and equally lovely couple. So glad I didn’t my wife with me 😂
15. december 2021
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
HI Jim , thank you for taking the time to leave feed back, and thank you for making that long journey to visit us , it was a pleasure to meet you , you have chosen beautuful paintings and we hope that they are looking fabulous although you didnt bring your wife , we did have the pleasure of meetng your wife via facetime ,please let us know if there is anyhting else we can help you with in the furture we wish you both a very merry christmas and all the best for the comming year ,
Martin, Mags and team Breeze
Lovely shop and staff bought a console…
Lovely shop and staff bought a console such fast service.
15. december 2021
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Hi Paula, thak you for your feed back it really is appreciated , thank you for taking the time to visit our shop, it is always a pleasure to see you
Chair Order.
Chair Order.
Although I had an initial problem contacting the company regarding my order, when I eventually managed to speak to someone they apologised and explained it was due to staff sickness. They were very helpful and gave me all the information I required and kept me informed regarding delivery.
My order was delivered on time and in excellent condition. I am delighted with my purchase.
6. december 2021
Besvarelse fra Breeze Furnishings
Hi Irene, thank you for taking the time out to leave a review and for your feedback it is always appreciated. We are really glad that your expectations were met and you had a great experience shopping with us, we hope you enjoy your gorgeous purchase
Kind regards,
Team Breeze
excellent service
2. december 2021
Besvarelse fra Breeze Furnishings
Hi Brian ,thank you for taking the time to leave a review and we appreciate your feedback , it was a pleasure dealing with you and we are delighted you are happy with your purchase and service you received from us ,
Best regards,
Team Breeze
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.