My order 353505 was stated with a 21 day time frame which was fine. 2 months later I’m still waiting, I’m just glad I paid with credit card. I’ve sent 3 emails chasing my order and have got no update.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Found the perfect picture for my bedroom wall from breeze furnishings It’s completed my room perfectly and was very quick delivery so thank you for that
Really bad customer service. Made me wait 18 days despite stating delivery was 4-14 days and just used the Easter period as an excuse. They never even bothered to contact or keep me updated until I... Se mere
Virksomheden har svaret
Thanks to Joe, and Ben. Nice job installing new furnace. Installer was very good at his craft, and price was good. Would recommend to others
Virksomhedsoplysninger
Om Breeze Furnishings
Skrevet af virksomheden
Breeze is well established family run furniture and accessories store that opened its doors over 20 years ago.
We specialise in stylish furniture, lighting, mirrors, soft furnishings, accessories and gifts in classic, contemporary and rustic designs from all around the world.
We go to great lengths to source high quality and stylish products suitable for your home at affordable prices.Kontaktoplysninger
44-46 Front Street, East Boldon., NE36 0SH, Tyne And Wear, Storbritannien
- 01915192300
- sales@breezefurnishings.com
- breezefurnishings.com
3,5
Middel
243 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fabulous wall mirror at a great price.
Fabulous wall mirror at a great price.
Excellent quality, communication and service.
Highly recommended. Thanks
1. december 2021
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Hi Mark, thank you for taking the time to leave a review , it is very much appreciated , as always it is pleasure to deal with you and your lovely wife , thank you for visiting our store and we look forward to seeing you again soon ,
Best regards,
Team Breeze
Beautiful cushions
I received my beautiful cushions very quickly and am delighted with them. The are exactly as pictured and of very good quality including the feather inserts.
27. november 2021
Besvarelse fra Breeze Furnishings
Hi Angela. Thanks so much for leaving us a review :)
We're so pleased you're delighted with your cushions!
We hope to see you again. Have a great Christmas! Love, the Breeze Team x
Excellent service
25. november 2021
Besvarelse fra Breeze Furnishings
Thanks so much for the review, Lindsay :)
We're so pleased you're happy with our service. We hope to see you again! Have a great Christmas! Love, the Breeze Team x
Great service places my order delivered…
Great service places my order delivered Wright away without any problems at all.
I received updates about the status of my order.
Easy fast and no hassle
14. november 2021
Besvarelse fra Breeze Furnishings
Hi Salma. Thanks so much for your lovely review. We so pleased you were happy with our service. We hope to see you again soon! Best wishes, The Breeze Team :)
Besvarelse fra Breeze Furnishings
Thanks so much for leaving us a review, Stewart. We're so happy you were happy with our service. We hope to see you again soon! Best wishes, the Breeze Team :)
In LOVE with our new drinks cabinet…
In LOVE with our new drinks cabinet from Breeze furnishings. I originally bought off a different company, never arrived & I received a terrible service. Breeze to the rescue, from placing the order to receiving it very professional, helpful & quick! Thank you breeze, onto my next purchase from you already.
29. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Hi Laura, thank you for your for your kind words and for visiting our store it's always a pleasure to see you , so pleased you are happy with your recent purchase ,hope yo see you again soon .
Besvarelse fra Breeze Furnishings
Thanks so much for your review, Allison
We're pleased you had such a good experience with us. If we can help with anything else, please do not hesitate to contact us! Kind Regards from all at Breeze.
Very pleased with my order they are so…
Very pleased with my order they are so pretty and made very well definitely would recommend this to a friend thank you
16. oktober 2021
Besvarelse fra Breeze Furnishings
Thanks so much for your review, Maria
We're pleased you had such a good experience with us. If we can help with anything else, please do not hesitate to contact us! Kind Regards from all at Breeze.
Lovely cushions
13. oktober 2021
Besvarelse fra Breeze Furnishings
Thanks so much for your review, Nigel. We're so pleased you're happy with your cushions :) We hope to see you again soon! Love, The Breeze Team x
A very positive buying experience!
After reading some of the reviews on here I had some worries about my order.
My worries were totally unfounded. I found communication from this company very rapid and the staff were very helpful. The item arrived as promised by 24 hour courier and was securely packaged.
I would not hesitate in using this company again, but in the current climate in retailing, people may need to be flexible and be prepared to wait a little longer for their order to arrive!
Thank you for our lovely table lamp Breeze Furniture!
6. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Hi Alan :) Thanks so much for your lovely review. We're so pleased that you're happy with our service as well as the table lamp you received. Looking forward to seeing to again! Love, The Breeze Team :)
Brilliant service
28. september 2021
Besvarelse fra Breeze Furnishings
Thanks so much for your review, Sarah :)
We're pleased you had such a good experience with us. If we can help with anything else, please do not hesitate to contact us! Love from the team @ Breeze xxx
Excellent service and quality
Excellent service and quality , great stock Mags the advisor is fantastic!
22. september 2021
Besvarelse fra Breeze Furnishings
Good afternoon and thank you for your feedback and kind words,we really appreciate you taking the time out to share your experience with us, all the team hear at Breeze Furnishings are happy to help, Mags has said you have been a pleasure to deal with and we appreciate your kind custom , and we look forward to working with you again
Misleading delivery times given with still no delivery date advised
Same experience received as the below review. I ordered my item over 2 weeks ago. Money went out of my account immediately. A week later the money was refunded and then when I phoned to query they took it out again. I am now 2 1/2 weeks in and despite being told it would arrive within 4-14 days originally as was told it was in stock and it would arrive latest this Monday, now being told today even though still in stock it will be next week sometime and to wait to hear. I said what if it doesn't arrive again next week and their response was you can cancel then with no attempt to offer compensation or offer further assurances. Feeling let down by them. I will update this review if this is sorted early next week but doubting it will be after the other review seen now. So frustrating as they don't seem to be caring that they are misleading their customers.
I have updated my rating from 1 star to 3 stars after delivery as although it took far longer to get my console table, double the time stated, money taken, refunded and then taken again and maybe coincidently after reporting this review, their customer services improved and they were more specific with providing updates to me and stopped being so vague and not as helpful.
I then had an issue with the console table that had a bad mark on it. However when I phoned the shop and spoke to Mags she was excellent and really sorted things and kept me updated. I had a new delivery the next week and all was great. The unit looks lovely and I am very pleased.
15. september 2021
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Good afternoon Ann, thank you for your feed back, when you placed your order no money was taken from your account please contact your provider who will verify this , we have also confirmed this to you in an email September 7th to which you responded to, you were also sent an email September 13th advising you of your delivery, a team member has also had a telephone conversation with you regaring your order,however should you need any further help with your order please email sales@breezefurnishngs.com and one of our dedicated team members will be only to happy to help you
Poor customer service
Placed an order for a desk and some bedsides which was cancelled and refunded two days later with the reason being Covid-19 at the supplier. I contacted the supplier directly to ask when it would be restocked who said it was actually in stock. Emailed breeze furnishings back and no response. I believe it was actually cancelled as the price was wrong on the desk and rather than asking me if would pay more the order was cancelled. I have since ordered elsewhere and it has arrived with no issues.
14. september 2021
Uopfordret anmeldelse
Besvarelse fra Breeze Furnishings
Good afternoon and thank you for your feedback, you were informed that our suppliers were out of stock when it was in fact Breeze furnishings that were out of stock this was a human error and for that we apologise, stock levels can change for an array of reasons beyond our control, we notified you via email with in 48 hours and refunded you immediatley , we then removed the product from our website, once again please accept our sincere aplogies
The best customer service!!!5*
11. september 2021
Besvarelse fra Breeze Furnishings
Thanks so much for your review, Bilal
We're pleased you had such a good experience with us. If we can help with anything else, please do not hesitate to contact us! Kind Regards from all at Breeze.
Fantastic Service
Fantastic Service, would recommend this company and use again in the future
6. september 2021
Besvarelse fra Breeze Furnishings
Thank you so much for your kind words Ann. We really appreciate you taking the time out to share your experience with us. We’d love to continue providing great service to thoughtful customers like you. Thanks again! We look forward to you shopping again in the future! Until then, we’re here if you need anything.
Good price
Good price, got delivered damaged, company was good and we sorted a part refund etc I recommend
2. september 2021
Besvarelse fra Breeze Furnishings
Thank you so much for your kind words . We really appreciate you taking the time out to share your experience with us. We’d love to continue providing great service to thoughtful customers like you. Thanks again! We look forward to you shopping again in the future! Until then, we’re here if you need anything.
Westminster grey light fitting
Beautiful light fitting so happy with it and it looks amazing in my conservatory
1. september 2021
Besvarelse fra Breeze Furnishings
Thank you so much for your kind words Anne. We really appreciate you taking the time out to share your experience with us. We’d love to continue providing great service to thoughtful customers like you. Thanks again! We look forward to you shopping again in the future! Until then, we’re here if you need anything.
Lovely product
Lovely product, delivered quickly and well packaged to save any damage.
30. august 2021
Besvarelse fra Breeze Furnishings
Thank you so much for your kind words, Daniel.
We really appreciate you taking the time out to share your experience with us. We’d love to continue providing great service to awesome customers like you. Thanks again!
We look forward to you shopping again in the future!
Until then, we’re here if you need anything.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.