I spent 3 days talking to their customer services arranging all my hire details. The day before delivery they called to say they didn't have the item I was hiring and had been unable to get one sent o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I spent 3 days talking to their customer services arranging all my hire details. The day before delivery they called to say they didn't have the item I was hiring and had been unable to get one sent o... Se mere
Virksomheden har svaret
Very helpfull,the moment of walking through the door. The branch manager was exceptional in finding the right product for the job. All paperwork was carried out efficently,and the tool was explained... Se mere
Virksomheden har svaret
Firstly, the staff always seem pleased you walked in. It makes such a difference. Secondly, they dealt with my enquiry knowledgeably, and guided me to the right item swiftly, confirmed its availabilit... Se mere
Virksomheden har svaret
Very efficient service. Kevin and Paul are always helpful and usually have what I need. Kevin will load the van as part and is always willing to help. Great customer service.
Virksomheden har svaret
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Bath Trade Park, Westmoreland Station Road, BA2 3HQ, Bath, Storbritannien
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arranged to deliver and collect from my home when they realised ladder too large for my car.

Besvarelse fra Brandon Hire Station - Bath

Besvarelse fra Brandon Hire Station - Bath

Besvarelse fra Brandon Hire Station - Bath
Firstly, the block paving cutter that I hired was old and incomplete. Hardly used it, resorted to angle grinder. Secondly, it was collected many days after the notified date.

Besvarelse fra Brandon Hire Station - Bath
On-line ordering is great, and the local depot team are friendly, knowledgeable and helpful

Besvarelse fra Brandon Hire Station - Bath
Service was excellent with good explanation of equipment from a very knowledgeable and helpful staff member.

Besvarelse fra Brandon Hire Station - Bath
Very helpful and friendly service. And the right gear, when I needed it.

Besvarelse fra Brandon Hire Station - Bath
Good service. Didn't have the item in stock but supplied a upgrade with no extra cost.
Excellent service at collection and drop off.
I had a couple of questions before using the tool which were all answered at collection and I was provided with a quick and easy o understand instructions by the person who also helped me get it into the car.
The tool did the job brilliantly.

Besvarelse fra Brandon Hire Station - Bath
I had to cancel my hire as O hurt my back .No problem, refund in a couple of days and best wishes for a speedy recovery .
Great customer care

Besvarelse fra Brandon Hire Station - Bath
Big shout out to Kev and crew at Bath depot for your help if they haven't got it they'll get it can't fault them
Great advice and helped me put the massive machine in the back of my car.
Kev and Andy couldn’t have been more helpful. They talked through the instructions on how to use the machines I was hiring and even gave me a full demonstration. I had issues with the machines which they resolved quickly and professionally too. All round very happy with the customer service
Extremely helpful staff at the branch. Whole process was made simple and easy. Many thanks
Some confusion over whether the tiller was being collected or delivered. I went to collect and it was out on the lorry to my home address, not where i needed it. To be fair, a quick phone call to the driver and it was rerouted to my sons house.

Besvarelse fra Brandon Hire Station - Bath
We hired a log petrol splitter which was a great machine. It had no problem splitting our logs, even timber up to 2ft in diamer and 16" thick.
Also the service was excellent, very friendly with lots of emails keeping us informed.
Would definitely hire again.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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