I ordered and paid for 45 textured slabs. 8 were delivered. I notified Bradstone about this. They confirmed that they would re-order the missing number. I then had to wait some time for these to be... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good and helpful Customer Service .I ordered 2 pallets of edging slabs at an agreed price. Authorised Delivery happened within a few days . Some slabs were damaged in transit but once ratified , Custo... Se mere
We had been struggling to find something similar to the existing wall which we were extending and were pleased to be able to buy the amount of bricks we needed rather than having to pay for a whole pa... Se mere
Virksomheden har svaret
Really good customer service, easy to order on line and arrange delivery and delivery was carried out with no hassle even though I'm situated in quite a tight cul de sac. I've used this company a few... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
65 years experience helping homeowners transform their outdoor spaces The journey to transforming any outdoor space is exciting. For 65 years we’ve had the pleasure of bringing lots of garden and driveway ideas to life. And we’ve always been there every step of the way. From design to sourcing sustainable materials and expert installation. Bradstone has always been the one place to go to transform any outdoor space. Proven experience and reliability Our range offers you the very best in garden products and driveway materials, helping people transform their outdoor spaces since 1956. Bradstone originated from the family company of E H Bradley and Sons, which was established in 1902. Today, we still operate on one of our original sites, right on the southern edge of the Cotswolds. An area of England famous for the beauty of its historic villages, the natural stone quarried there is characterised by its soft yellow colour that we still use in our products today. Products that inspire and shape our lives We call upon these many years of experience to design and develop products that set the standard for quality, performance and visual appeal. The philosophy behind our range is to provide inspiration for homeowners so that they can have the garden or driveway of their dreams. It drives what we do in product development and pushes us to remain at the forefront of cutting-edge design with our landscaping collection. British-made concrete It’s good to know that our concrete landscaping products are manufactured right here in the UK*. Look out for the flag to mark our beautifully British-made concrete paving from quarries and factories nationwide. Always ethically sourced We’ve been prestigiously awarded for responsibly sourcing our materials. Meaning you can have absolute confidence you’re choosing sustainably and ethically when you buy our products. You can find out more at www.bradstone.com/about-us/ ethical-trading-policy Bradstone ECO At Bradstone, we’re committed to providing sustainable solutions to our products. And with new innovations in packaging and the launch of the ECO range, our customers are already benefiting from more sustainable choices to help transform their outdoor spaces.
Kontaktoplysninger
Storbritannien
- bradstone.com
4,4
Fremragende
9 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We ordered two patio packs
We ordered two patio packs, unfortunately the colour variation in one pack was minimal and like the Sunset Buff samples, mainly pink hues. The second pack had significantly more variation in colours with yellows, greys and pink. Consequently we have a patio of two halves which is less than satisfactory. If both pack had been the same it would not be a problem. Nowhere is it mentioned that the customer should inspect the stones in each pack to ascertain colour variations. In addition a couple of slabs were broken but fortunately we were able to accommodate this in our wastage allowance. In all a very disappointing experience
4. juli 2025
Besvarelse fra Bradstone
Hi Tony, we’re sorry to hear that your experience didn’t meet expectations. At Bradstone, we want every customer to feel confident in their choices and supported throughout their project.
To help ensure a beautifully natural finish, we recommend blending slabs from multiple packs - a long-standing practice in the landscaping industry. This guidance is included in our product information online, but we appreciate it may not have been easy to find. We’re currently reviewing how this advice is presented to make it clearer for future customers.
We’ve not been able to trace any previous contact from you in regards to this matter, so a member of our team will be reaching out directly to better understand what’s happened and see how we can help resolve it.
- Bradstone Customer Service
Great service.
The advice given both 're the product and delivery was spot on. The sample service really helped my decision to buy and now I'm using the product really pleased both with the quality and the price I paid.
11. juni 2025
Besvarelse fra Bradstone
Thank you so much for your fantastic 5-star review! We're thrilled to hear that the advice you received regarding both our products and delivery was spot on.
It's wonderful to know that our sample service was helpful in your decision-making process. We're especially pleased that you're so happy with both the quality and price of your Bradstone product now that you're using it.
We're here to help you create beautiful outdoor spaces, and your feedback truly reinforces our commitment to quality and customer satisfaction.
Ceramic patio tiles look luxurious
Great price and easy to order. Delivered on time although could be a bit better with comms. Finished tiles look amazing!
4. juni 2025
Besvarelse fra Bradstone
Thank you for your 5-star review! We're delighted to hear you found our pricing great and the ordering process easy. We're also very happy that your order was delivered on time and that your finished tiles look amazing! We would love to see photos of your finished project, if you would like to share these with us.
We appreciate your feedback regarding communication. We're always looking for ways to improve our service, and your comment helps us identify areas where we can enhance the customer experience.
Besvarelse fra Bradstone
Thank you for your 5-star review! We're so pleased to hear you received great service, fast delivery, and that your slabs were exactly as described. It's fantastic when our products and service meet your expectations.
Straightforward and easy. Good value.
Ordering the paving stone and organising the delivery was extremely easy. Your helpful staff booked the delivery to fit in with other deliveries I was receiving for the project. The actual delivery was carried out by a driver who could not have been more helpful; positioning the pallet in my driveway exactly where I wanted it. Good quality product. Arrived in good condition.
8. maj 2025
Besvarelse fra Bradstone
Thank you so much for your fantastic 5-star review! We're thrilled to hear that ordering your paving stone and organizing the delivery was extremely easy.
It's wonderful to know that our staff were helpful in booking the delivery to fit in with your project's schedule. We're especially pleased to hear about your delivery driver who couldn't have been more helpful, positioning the pallet exactly where you needed it. That's the kind of service we strive for!
Besvarelse fra Bradstone
Thank you for your 5-star review! We're so pleased to hear you received great service and are happy with your paving. We would love to see any photos of your project.
We hope your Bradstone paving helps you create a beautiful outdoor space you'll enjoy for years to come.
Order was prompt no hassle whatsoever
Order was prompt no hassle whatsoever
slabs look good hopefully they last the test of time
1. maj 2025
Besvarelse fra Bradstone
Thank you for your 5-star review! We're glad to hear your order was prompt and hassle-free. It's great that the slabs look good, and we're confident they're built to last, providing enduring beauty for your outdoor space.
We hope you enjoy your Bradstone slabs for many years to come!
Really good quality and value for money!
Purchase of the standard dark grey paving slabs, really solid and easy to work with, according to the contractor that laid them. Had bought similar before and found them to be really good quality, delivered quickly and without fuss. Will definitely use again if I need any more slabs or paving. Good value for money too.
28. april 2025
Besvarelse fra Bradstone
Thank you for your 5-star review! We're pleased to hear our paving slabs were solid and easy for your contractor to work with.
It's great you found our products to be of good quality and that they were delivered quickly and without fuss. We appreciate you noting the good value for money and your intent to use us again.
Customer service was brilliant brochure…
Customer service was brilliant brochure was disappointing product significant thinner than others which may or may not become relevant.
4. juni 2025
Besvarelse fra Bradstone
Thank you for your 4-star review. We're glad to hear that our customer service was brilliant, and we appreciate your honest feedback regarding the brochure and the product thickness.
We understand your concern about the product being thinner than others. We design our products to meet specific British Standards for durability and performance, ensuring they're fit for purpose. However, we also value your insights as they help us continually review and improve our offerings and how we present them.
If you have any further questions or if any issues arise, please don't hesitate to contact our customer support team directly. We're here to ensure you're completely satisfied with your Bradstone products.
All Good.
All Good.
Delivery was quick and I was kept informed. One slab was broken on arrival but was quickly replaced. Everything was just as it should be.
25. juni 2025
Besvarelse fra Bradstone
Thank you for your 5-star review! We're glad to hear that everything was "All Good" and that your delivery was quick with good communication.
We're sorry to hear about the broken slab on arrival, but we're pleased we could quickly replace it for you. It's great to know that, overall, everything was just as it should be.
We appreciate your understanding and hope you enjoy your Bradstone products!
Besvarelse fra Bradstone
Thank you for your fantastic 5-star review! We're thrilled to hear you experienced good, helpful staff and are pleased with our excellent products.
We truly appreciate your feedback and hope you enjoy creating beautiful outdoor spaces with Bradstone!
Easy transaction
Had a couple of queries, dealt with by some knowledgeable, friendly. Helpful staff. Appreciated good communication re purchase and delivery. In addition and surprisingly, was cheaper buying direct from them.
27. maj 2025
Besvarelse fra Bradstone
Thank you for your wonderful 5-star review! We're so pleased to hear that your queries were handled by our knowledgeable, friendly, and helpful staff. We truly value your appreciation for our good communication regarding your purchase and delivery.
It's also great to know that you found it cheaper buying direct from us. We always aim to provide excellent value along with top-notch service and products.
Very friendly service and grate…
Very friendly service and grate affordable products, 100%use again and pass on the company name 5*
27. juni 2025
Besvarelse fra Bradstone
Thank you for your fantastic 5-star review! We're thrilled to hear you experienced very friendly service and are happy with our great, affordable products.
It's wonderful to know you'd 100% use us again and recommend us. We truly appreciate your support and look forward to helping you with future projects!
Good Garden walling project
Good website with product descriptions and measurements measurements. Simple, efficient ordering and delivery.
1. maj 2025
Besvarelse fra Bradstone
Thank you for your 5-star review! We're delighted to hear you found our website good, with clear product descriptions and measurements.
It's great that you experienced a simple, efficient ordering and delivery process. We aim to make it easy for our customers to find exactly what they need and get it quickly.
Fast delivery and good quality
Fast delivery and good quality. No issues with quantity and no damaged goods.
21. april 2025
Besvarelse fra Bradstone
Thank you for your 5-star review! We're pleased to hear about your fast delivery and that you received good quality products with no issues regarding quantity or damage.
We're glad everything was perfect with your order! We hope you enjoy your Bradstone products.
Good value
Great delivery driver. Well packed stone on clean pallets. The stones very variable in colour, but good condition on arrival. Good value. Easy to process. A round very good.
25. april 2025
Besvarelse fra Bradstone
Thank you for your fantastic 5-star review! We're thrilled to hear you had a great delivery driver and that your stone arrived well packed on clean pallets.
We appreciate your feedback regarding the colour variation, and we're glad they arrived in good condition. It's wonderful to know you found them to be good value and easy to process.
Overall, we're so pleased you had a very good experience! We hope you enjoy creating a beautiful outdoor space with your Bradstone products.
Besvarelse fra Bradstone
Thank you for your 5-star review! We're so pleased to hear you experienced great customer service and a speedy replacement of damaged goods.
Ensuring our customers are happy and their projects can proceed smoothly is really important to us. We're glad we could resolve the issue quickly for you! We hope you enjoy your Bradstone products.
Much cheaper than B&Q and great delivery
Great price, good delivery options, driver followed instructions as I couldn’t be in and he put the pallet of slabs where I asked him to and sent me a picture, can’t fault the experience, thank you.
10. juni 2025
Besvarelse fra Bradstone
Thank you for your fantastic 5-star review! We're thrilled to hear you experienced a great price and found our delivery options convenient.
It's especially good to know that our driver followed your instructions perfectly, We understand that life can be busy, and we always aim to make deliveries as smooth as possible.
We're so pleased you "can't fault the experience," and we appreciate your kind words! We hope you enjoy your new Bradstone slabs. We would like to see photos of your completed project if you would be kind enough to share these with us.
Besvarelse fra Bradstone
Thanks for sharing your 5-star feedback! It's absolutely brilliant to know that everything has been all good and that you've chosen to use Bradstone on several projects.
That's the highest compliment we could ask for, and it truly speaks to our commitment to quality and service. We appreciate your continued trust in us for your outdoor spaces!
I was able to order a relatively small…
I was able to order a relatively small quantity to enable me to finish a project
1. maj 2025
Besvarelse fra Bradstone
That's fantastic to hear! Thanks for sharing your 5-star feedback.
We're really pleased that you were able to order exactly the quantity you needed from us to finish your project perfectly. We understand that sometimes it's just a small amount that makes all the difference!
We hope your finished project looks absolutely brilliant.
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