Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Ordered 3 lengths of skirting board when delivered 1 length was the wrong profile rang up was told I'd get a call back regarding the replacement, didn't get a call and 2 days later the correct skirtin... Se mere
Virksomheden har svaret
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... Se mere
Virksomheden har svaret
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Skrevet af virksomheden
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktoplysninger
Crown Works, WR14 2QP, Malvern, Worcestershire, Storbritannien
- 01684 573297
4,7
Fremragende
258 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Bradfords - Malvern BBS
Hi,
Thank you for taking the time to leave us such a positive review.
Your feedback is highly valuable.
I am pleased that ordering online was an easy process for you and that our delivery driver was very helpful.
Kind Regards,
Charlotte from Customer Services
I ordered Cold Lay Macadum online…
I ordered Cold Lay Macadum online (click and collect) but you did not contact me by phone or email to advise that the product had come into stock.
I had to phone you to chase it up at which point you advised that it was in stock and ready for collection but I got the impression it had probably been at your depot for several days and you had forgotten to contact me to advise that I could collect.
6. november 2020
Besvarelse fra Bradfords - Malvern BBS
Dear Mr Hornsby,
Thank you for taking the time to leave us a review.
We highly value all feedback that we receive.
I apologise for the lack of communication and any inconvenience this may have caused you.
I will certainly look into why you were not contacted so that this does not happen again.
Kind Regards,
Charlotte from Customer Services
A Helpful, friendly crew.
What a helpful crew - they kept me up to date with the order and tried to locate a missing item (an 8' fencing post!) - the dlelivery driver was a great bloke -a credit to the company.
23. oktober 2020
The timber i reserved turned out to be…
The timber i reserved turned out to be out of stock but they substituted with the longer one for the same price. Great local service, much better than the other local equivalents.
18. oktober 2020
Very quick to respond to an order…
Very quick to respond to an order regarding delivery, which was quick and easy.
15. oktober 2020
Excellent service
Excellent service, friendly staff when I queried the delivery time.
Bag was left exactly where I wanted it.
The driver was very skilled with reversing the lorry in my lane. Total respect there.
Full marks all round.
10. oktober 2020
Placing the order was easy
Placing the order was easy. Prompt response from the company regarding updates. Delivery staff were polite and helpful.
3. august 2020
Uopfordret anmeldelse
Couldn't ask for more...
Fantastic value, fantastic service I believe someone called me literally within a minute of placing an order on the website to schedule a delivery.
The delivery guy was awesome as well, lifting the materials to a requested location and was done within ten minutes, very very impressed.
Thanks Bradfords@Malvern!
15. juli 2020
Uopfordret anmeldelse
Besvarelse fra Bradfords - Malvern BBS
This sounds like the Malvern treatment, I am really happy that you enjoyed your experience with us James, thank you for sharing it and I hope we will see you again soon.
Very happy with our experience!
So impressed with Bradfords. Called me the day after placing my order and had a delivery booked in for a week later, substantially quicker than the website suggested it could be! I realised we needed to add extra items to the order, so called the store and they were so helpful, added the items and had them all delivered at the same time. Super helpful staff at Malvern branch. Can't rate these guys more highly, will absolutely be using them again!
14. juli 2020
Uopfordret anmeldelse
Besvarelse fra Bradfords - Malvern BBS
Sounds like our super team at Malvern, it is so great to hear of your experience and I am happy that you are pleased, thank you so much for your lovely comments and I hope we will see you again soon.
Great Service
Great Service. Ordered Sleepers online Saturday morning at 07.30 Bradfords Malvern phoned me before 08.00 to say come and pick it up during the morning.
Sleepers ready and waiting when I arrived 09.45.
Great Job thanks Guys.
4. juli 2020
Uopfordret anmeldelse
Great service Malvern
After ordering online I received good comms Re delivery and driver was very accommodating in positioning the heavy aggregates for easy access.
2. juli 2020
Uopfordret anmeldelse
Great service
30. juni 2020
Uopfordret anmeldelse
Excellent Service
30. juni 2020
Uopfordret anmeldelse
A very good and efficient service
24. juni 2020
Uopfordret anmeldelse
Top quality plywood at a fair price…
Top quality plywood at a fair price staff always helpful and courteous
24. juni 2020
Uopfordret anmeldelse
Landscaping sleepers
Delivered on time, good product looks great thanks
22. juni 2020
Uopfordret anmeldelse
Excellent service
Excellent service. Called with 10mins of ordering to agree delivery day. Quality materials were delivered on time. Can’t really ask for much more.
18. juni 2020
Uopfordret anmeldelse
Besvarelse fra Bradfords - Malvern BBS
Great to hear this! Thank you for sharing it.
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