As someone who isn’t the biggest coffee enthusiast, I was taken aback by the Bottleshot cold brew which I thoroughly enjoyed! The concept of canned coffee makes it so much easier as a quick drink but... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Seems that the company is out of business. Made a order on the 15th of May 2023. Money was taken from my account but never received anything and under my account on their webside it says order: "u... Se mere
This is the best coffee I’ve ever tasted, and that’s really saying something as I’m a coffee enthusiast! I visited Pub in the Park last weekend and couldn’t help but grab multiple cans of this stuff i... Se mere
Virksomheden har svaret
I am a cold brew addict and have tried most of the UK brands which I was always disappointed by until I discovered Bottleshot. The recipe is very representative of an authentic cold brew unlike their... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bottleshot Coffee
Kontaktoplysninger
Storbritannien
- annie@bottleshotbrew.com
- bottleshotbrew.com
3,8
God
69 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Seems to be a fraud.
Seems to be a fraud.
Took money out of the account and never shipped the coffee.
No email responses despite multiple follow ups.
30. maj 2023
Uopfordret anmeldelse
Seems that the company is out of…
Seems that the company is out of business.
Made a order on the 15th of May 2023. Money was taken from my account but never received anything and under my account on their webside it says order: "unfulfilled". But they already took my money..
The emails they referrer to on the webside isnt working same with instragram..
30. maj 2023
Uopfordret anmeldelse
Tasty surprise
Tried Bottleshot after seeing them on Instagram and pleasantly surprised. Not normal a fan of iced coffees but their latte was as good as the one I'd get at my local coffee shop!
20. september 2022
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Evie,
Thank you so much for the brilliant feedback! So pleased we were able to change your mind about iced coffee! :)
Team B x
Brilliant Customer Service
I recently ordered the tasting pack from Bottleshot after seeing some posts on Instagram. I did experience a few issues with the delivery but Daniela went above and beyond, to ensure my order was upgraded and delivered to me. This led to a very pleasant experience with Bottleshot. The coffee is really lovely and it is great to finally have good Cold Brew available in the U.K. I will definitely be ordering again!
4. september 2022
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi James,
Thank you so much taking the time to give us your lovely feedback, it's so appreciated! You were an absolute pleasure to assist! We're so glad you enjoyed the coffees, and that I was able to help!
All the best,
Daniela :)
You'll turn to drinking tea
First order took 4 weeks to arrive. Was asked to review it before it arrived. Had to chase multiple times, multiple emails ignored.
Finally order delivered and some gesture to make good for the issues was given.
Second order didn't show up after 4 weeks. Automated message asked if I wanted to order the same again even though nothing had arrived. Chased multiple times. No response. Finally was told the product was out of stock. But immediately looking at the website still being sold as in stock. Order hasn't arrived after 6 weeks.
I've given up.
No one expects to wait 4+ weeks for coffee.
Save yourself the pain - drink tea or buy your coffee from somewhere else.
How can this be a business coached by Dragons Den.
19. august 2022
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi there,
Apologies for the issues you experienced during your order, as a small business we always try our best to get it right, but we understand that we still have things to learn and improve upon.
We did try our best by offering you a full refund for your Taster pack order (2 cans), in addition to giving you a case of each of our coffees for free (24 cans). However due to stock issues, and delivery delays we weren't able to get this out as quickly as we would have liked, to which I sincerely apologise for.
As an apology for the delay in getting your compensation to you, you were offered a second free order of product, which you used to order an item that was out of stock - due to no fault of your own, that was not updated on the website at the time but has been amended since you raised this to our attention. We apologise that the automatic email we programmed wasn't sent out confirming the delay due to low stock, which is why I did offer to issue you a free replacement order of something else if the wait wasn't satisfactory.
While we completely understand that delays are unacceptable, we tried our upmost to rectify the situation. As a small business our resources are very limited, but we did issue a very large amount of compensation for the delay which I do want to underline.
Your feedback is appreciated, and has been presented to our team so we can use it to improve. Already our website has been updated to correct some of the issues you mentioned, thank you for raising them to us. I apologise profusely for any delays you experienced in ordering with us, thank you for time.
Team B x
Excellent customer service…can’t fault…
Excellent customer service…can’t fault their approach to customer needs, ensuring the customer is always happy 😃
12. august 2022
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi there,
So glad that our team was able to assist you! Thank you so much for taking the team to give us your feedback, we really appreciate the kind words and we hope to have you shopping again with us soon!:)
Lovely black coffee
Lovely black coffee, easy to keep refrigerated for when you want a cold coffee. We have ours with Oatly.
11. august 2022
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Lesley, thank you so much for the lovely review, so glad you've enjoyed our black coffee! We also love customising it at home too! :)
Team B x
Lovely Coffee
Honestly such amazing coffee. Perfect when you're on the go and not so strong you cannot finish it. Tastes really smooth and so nice when over ice with a dash of syrup
2. februar 2022
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Puja! We're so glad that you found our black iced coffee smooth! We absolutely love to hear when our customers are customising their coffees, thank you so much for sharing your kind feedback :)
Great on the go coffee!
Great on the go coffee!, me and my partner ordered these to try and they’re a new favourite in our house!. Love the packaging and the taste is smooth and more ish. Gives a nice caffeine hit too!. Would recommend drinking chilled in the can if on the go or with ice in a glass at home. We tried the oat milk shall be trying the black coffee next. Delivery was very fast and all packaged well and with care. Perfect and definitely recommended!
22. januar 2022
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Laura! WOOHOO! Thank you so much for your lovely feedback! It means a lot to hear that Bottleshot's your new favourite! We hope you enjoy our Black Coffee too, we can't wait to have you back for your next order! :)
Delicious coffee
Delicious coffee, great service, easy to use website and fast shipping. What’s not to love?
14. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Thank you so much for your kind review! We're so pleased you experienced good service from our team - It always puts a smile on our faces! :)
Love love love
Love Bottleshot!! So refreshing to see that a company doesn't pump a load of sugar into their cold brew coffees AND I love their one with oat milk!
12. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Eloise, we're so glad you enjoyed your order! We pride ourselves on offering a junk free coffee in a can, we're so glad that resonated with you! Thank you for the lovely review! :)
I drive HGV's and have this coffee in…
I drive HGV's and have this coffee in my driving bag on every journey, great taste, easy to carry and keeps me going without the processed sugar type energy drinks.
Really useful when you're waiting at a delivery or taking a break on a roadside with no facilities and as a bonus tastes great
11. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Chris, ah that's such wonderful feedback, thank you so so much! We pride ourselves on being a great alternative to the overly processed, sugary drinks that you mentioned, so I'm really glad to hear that resonated with you! A kind review like this always perks our day up, so thanks for taking time out to write it!:)
The real wake up call!
Ordered the taster pack online, really enjoyed both but especially the oat milk, new favourite drink for the mornings! :)
8. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Jas, WE LOVE THE TITLE OF THIS REVIEW! Thank you so much for sharing your thoughts, and supporting our brand, we're so glad to be one of your favourites for the mornings! :)
I'm a big fan
I'm a big fan of cold brew and i've been waiting to try one that really hits the spot. I've only tried the 'coffee black' but I absolutely loved it. Putting in an order for the Oat Milk version now!
7. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Noel! That's so wonderful, thank you so much for the support and for sharing the kind feedback :)
Ordered for international coffee day
Ordered for international coffee day, quick delivery and a completely new coffee experience! I’m not normally a fan of oat milk but in this cold brew in particular I must say it’s delicious. Will be ordering again to take into the office!
6. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Ella, yay! Our Oat Milk is definitely a head turner, and we're so happy to hear that it's converted you - thanks so much for the awesome feedback!
Amazing product - highly recommend
I hadn't really drunk much cold brew coffee in the past, so I was very impressed after my first experience drinking Bottleshot!
Part of my morning routine now :)
6. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Warren, that's amazing! We're so glad to have gotten you into cold brew! Thanks so much for supporting us with this lovely review!
THE BEST
THE BEST!
I love Bottleshot, have one (sometimes two) every morning and can't get enough of them.
Highly recommend
6. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Rosie! We love hearing that Bottleshot's a part of your morning routine, thanks so much for choosing us and for taking the time to leave this kind review - always puts a smile on our faces!
Delicious and smooth
So delicious and smooth. Without a doubt the best cold brew available in the UK.
6. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Ned! We're so glad you think so! Thank you so much for the wonderful review, hope you're having a fab week!
Simply delicious!
As someone who wants good coffee first thing in the morning, it is so simple to have it ready in the fridge and just grab n go! If you want smooth great quality coffee, bottleshot brew is for you!
5. oktober 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Madeleine! Thank you so much for your lovely review! We're so glad that you choose Bottleshot to get you going in the mornings! :)
Once I’d had Bottleshot coffee, nothing else compare
I’m pretty fussy when it comes to my ‘on the go’ coffee, especially as I only drink oat milk but bottleshot is the best one I’ve had by far!! The coffee is so smooth and I would highly recommend to anyone.
24. september 2021
Uopfordret anmeldelse
Besvarelse fra bottleshotbrew.com
Hi Amelia, amazing to read that our Oat Milk cold brew coffee is the best you've tried! Thank you so much for the outstanding feedback, we always love hearing when our customers are enjoying our products, so we really appreciate that you took the time to write this kind review!
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