Title: The gold standard for customer service! ⭐️⭐️⭐️⭐️⭐️ Bottle Broz is fantastic. I placed an order (#14593) for an important birthday present, but the courier unfortunately lost the package. I r... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
That when I order my bottle it came broken and it didn't take long to receive mine replacement thank you
Counterfeit products. I contacted Buffalo Trace distillery and they confirmed that they do NOT distribute to Bottle Buzz. Additionally, Bottle Buzz offers scarcely available bourbons, such as Pa... Se mere
It is convenient to not have to search around town for my choice of bourbon. I’m happy to pay a few dollars more for the ease of selection - and truthfully, the prices are not too far off what I’d spe... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All bottles were very well protected…
All bottles were very well protected and arrived on time.
Very Slow Processing/Delivery
It took 9 days from ordering to get a shipping number and it's taken another 6 days for it to arrive at the location. During that time it was impossible to coordinate a delivery date or change of address to ensure the bottle would get delivered to a location where someone would be home. Bottle Buzz's customer service team has provided no assistance other than telling me the shipping number. Now I'm tied up with UPS trying to get this changed without any support from the Bottle Buzz team. This was originally meant as a timely congratulatory gift which has completely missed the mark. If you want a quick or timely delivery, I would suggest you use a different company or liquor store that is tied to an alcohol delivery service.
Shipping is ridiculously slow
Shipping is ridiculously slow, customer support is poor. If you need something in a timely manner do Not order from this folks. Horrilbe, can two weeks just to be told it shipped and will arrive in 6-7 days more.
Wow!
Wow - so impressed with the fast delivery and such careful packaging!
Easy to order and the packaging of the…
Easy to order and the packaging of the bottles is world class.
Very easy process
Very easy process, bottle arrived quickly. Have a very nice, well priced selection.
Great availability of different beers
Great availability of different beers. Website gives status. Delivery was easy- order delivered to my door!
I am appreciative of the ease of…
I am appreciative of the ease of finding what I wanted at a reasonable price and with quality shipping. I will definitely be a return customer.
BottleBuzz has it all—great prices, unbeatable variety, fast delivery, and customer service that truly cares!
BottleBuzz is amazing! Huge variety of bottles at great prices, fast delivery with careful packaging, and customer service that’s friendly and responsive. Definitely my go-to from now on!
It was great,everything was packed great ,the cost was reasonable and thank you all for everything.
I really don,t no right now. But you no it was my first order.
Not only do i rely on bottle buzz for…
Not only do i rely on bottle buzz for access to impossible to find quality liquors, the pricing bundles provide my bucket list of drinks, and the last order included two bottles of buffalo trace bourbon cream, a really excellent after dinner drink, soon to be tried poured over chocolate cake.
I've turned several friends onto bottle buzz.
Worst service
Update- they issued a refund for the delivery, so at least this gives them another star. I asked them if I could upgrade my delivery. Took 2 days. Paid over $100 for next day. UPS took 3 days. Asked for a refund… because I paid next day of $100+ on a $300 product… that sat at the depot for 24hrs.. refused to even ask UPS why or negotiate a refund … constant emails with no real resolution … save your money and go door dash local- they probably can get the product there faster .. I had to in the end . It was a birthday present that never made it .. thanks to door dash I had at least a back up
Product was available
Product was available, reasonable mark up from liquor store, shipped fast, and was packed so well- no risk of damage.
Overall, I was impressed with BottleBuzz and happy with my purchase.
Awesome service
I would’ve given them 5* but the order took longer than expected to deliver. When I called asking about deliver the lady answered all my questions and was professional. The bottle was wrapped safe and the Blantons Gold was awesome. Me and my neighbors enjoyed but wanted it for 4th of July.
I would pass on this website
I would pass on this website. I ordered a special bottle of tequila for one of my friend’s birthday. During my searches bottle buzz web site specifically stated they could deliver my order to its destination by July 11. Which was perfect since her birthday was July 15. Never showed up. Logged back in now the website says it will be delivered on the 18th. So I called in and now they say the 19. There is only 1 guy taking service calls he barely speaks English. There is no one else to talk to. He has absolutely zero resolution skills or authority.
It finally arrived on Tuesday July 22, 2025.
Ordering was easy and the packaging was…
Ordering was easy and the packaging was incredibly secure. Shipping took two weeks, and the lable was made 10 days after I made the purchase. Customer service was really nice. When I emailed them about the order they were friendly and prompt.
Overall good
Overall good! I was expecting a faster shipping time, but they do say shipment might take 3-9 business days. I’m used to my items shipping out after payment within three to four days! And three days shipping. My order was two weeks, which while not what I’m used to isn’t horrible. Packaging was top notch! And while I probably will order more from BottleBuzz, I’ll be a little more patient about receiving my order realizing it will probably take two full weeks to complete the process.
Order takes extremely long to ship
I agree with Bill’s review from 7/2/2025. I also placed an order many days ago and have been given two delivery dates, the first of which has passed, and my order still has not shipped. The woman who answers their phone keeps telling me it will ship today or tomorrow, yet it never does. Now I cannot even cancel the order without a fee. I will NEVER buy from this company again. There are many other much better companies from which to purchase alcohol online.
Reasonable prices and superfast…
Reasonable prices and superfast shipping. Packaging was awesome and no issues. Looking forward to doing more business.
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