Boon BrokersAnmeldelser 

1.148
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was recommended by a word of mouth to use Boon Broker's back when buying my first home. They got me the best rate compared to other brokers I’d tried beforehand and also explained everything to me a... Se mere

Bedømt til 5 ud af 5 stjerner

After trying several brokers to obtain an MCR for my mother (81 years old) without success, I came across Boon. Jacob contacted me and took me through the process. I'd had one other company quote £300... Se mere

Bedømt til 5 ud af 5 stjerner

A great experience from Boon Brokers as a first time buyer. Can’t recommend them enough Adam Davies went above and beyond to ensure we got a mortgage offer at the best rate possible.

Bedømt til 5 ud af 5 stjerner

Using boon brokers is perhaps the best decision I've made as a first time buyer. My case worker, Nathan, has made everything feel simple, straightforward, and stress free, being responsive to queries... Se mere

Virksomhedsoplysninger

  1. Prioritetslånsmægler
  2. Forsikringsmægler
  3. Ejendomsinvestering

Skrevet af virksomheden

Boon Brokers Limited is an independent, mortgage, insurance and equity release brokerage. We offer remote advice and arrangement services to our clients with no client fees attached for mortgages or insurance. Our firm is directly authorised by the FCA. Number: 973757 and offers whole-of-market services. All advice and arrangement can be conducted through telephone, video or e-mail correspondence.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.148)

200 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Mortgage arrangement .

I am in the process of using Boon Brokers to find a mortgage and in particular dealing with Kathryn Hailes. She has been extremely efficient and helpful. Also knowledgeable about the type of mortgage required for the part ownership purchase I am pursuing (Home Ownership for Long Term Disabled). I believe she has secured a good deal for me....Good news when on a low income.

14. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional service, completely free of charge!

This was the second time that Lucinda from Boon Brokers has helped us to Remortgage our property, and once again we couldn't be happier with the guidance we received.

Every question we had was answered both quickly and effectively, and the fact that her advice saved us a significant amount of money whilst being completely free of charge cannot be ignored!

Thanks again Lucinda and Boon Brokers, your help has been invaluable.

10. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Wrong product and unnecessary fees

This was my first experience of a remortgage and it wasn’t a great one. It took a very long time, almost 3 months. I incurred unnecessary solicitor fees as I was told to instruct a solicitor however, I wasn’t informed fees were included as part of the remortgage so I didn’t need to get my own. I have also ended up with the wrong product, so I’m now stuck with an interest only mortgage rather than a repayment as they clicked the wrong button. And the term is for 12 years rather than 10. After I pointed out the error in paperwork sent from the bank and found out it had completed I was told I had to phone up the bank to see if I could change it as they could no longer do anything their end. I couldn’t change it as it was now an active mortgage, so I have to wait a minimum of 6 months before I can change anything. I’m not happy and disappointed as it will affect other aspects of my finances in the future.

25. november 2025
Boon Brokers-logo

Besvarelse fra Boon Brokers

Good morning Sophie,

Firstly, we are obviously disappointed to receive your 1-star review, which conflicts with our other 1,000+ reviews that are rated as Excellent.

We have noted your feedback and our QA team have reviewed the case file in full.

After reviewing the case file, we believe the 1-star review is extremely harsh. As per Trust Pilot's guidelines, a 1-star review is the worst possible review rating available, meaning that you believe the experience could not have been worse.

After reviewing the internal files, we can see that the Advice has been marked as Excellent internally and the packaging is at a good standard too, which is why the case was Offered in a standard turnaround time by your chosen lender. You also opted for our Fee-Free service, meaning that you were not charged by your broker at any stage.

In your review, you mention unnecessary solicitor fees. We can see Free Legals was selected on your Illustration, Application and official Mortgage Offer, but you chose to instruct your own independent solicitor. This was not advised by your broker, as the lender's Free Legals solicitor processed the case free of charge. It is a shame that you incurred this unnecessary fee from your own solicitor. However, we obviously can't take responsibility for your actions with this instruction.

Regarding your product selection, it appears that Interest-Only was consistently showcased on the paperwork throughout your case. Your adviser sent you an illustration with the Interest-Only deal prior to the application, so we must dispute the claim that your adviser "clicked the wrong button". A Mortgage Offer was then issued on this basis. Interest-Only is by far the most commonly advised product for your chosen transaction, so I understand why it was advised by your broker.

After you expressed a preference for Repayment, we can see that your adviser urged you to contact the lender directly to have this amended. It's a shame that you need to wait 6 months to action this switch. However, in the mean-time, your product allows overpayments, which gives you the ability to reduce the capital balance by the same sum as a Repayment deal would. Just be sure that you read the paperwork with regards to your maximum overpayment facility.

Overall, just to re-iterate, we believe the 1-star review is harsh and not at all reflective of the experience that you received. Your mortgage product is very competitive in the market and was secured well by your broker.

I believe that our Managing Director has reached out to you to learn more about your case. Could you kindly respond to his call request when possible?

Kind Regards,
Boon Brokers

Bedømt til 5 ud af 5 stjerner

Jay has been exceptionally helpful

Jay has been exceptionally helpful - consistently responsive, quick to turn things around, up to speed with market updates and always on hand to answer my (many) questions. Overall, I’ve felt completely supported and in safe hands.

3. november 2025
Bedømt til 5 ud af 5 stjerner

Very pleased with the service by Boon Brokers

Very pleased with the service by Boon Brokers the advice and clarity by Kathryn Hailes was extremely helpful Kathryn kept me updated throughout the remortgage process she was always quick to respond to my queries which made the whole remortgage application less stressful thank you very much for a great professional service

17. november 2025
Bedømt til 5 ud af 5 stjerner

Kathryn is amazing

Kathryn is amazing. She has made the whole process manageable and stress-free, which with a brain injury is something I don’t take for granted. She explained everything clearly, supported me at every stage, and genuinely cared about my situation. I couldn’t have asked for a better person. Thank you

25. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Jay’s handling of my mortgage enquiry…

Jay’s handling of my mortgage enquiry was faultless. Answered any questions I had and kept me informed all the way through the process. I’d definitely recommend him to anyone I know looking to secure the mortgage that’s right for them. Perfect service!

24. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I found Boon Brokers extremely helpful

I found Boon Brokers extremely competent, assessable and transparent. My broker Jay was very patient in explaining what needs to be done, as we had two phases and products. Could not fault them

20. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lucinda has been fantastic!

Lucinda has been fantastic! She’s incredibly helpful, always quick to respond, and explained the whole process clearly. She also kept us updated when the mortgage rates dropped and managed to secure us a better rate three different times before the exchange. Couldn’t have asked for better support.

20. november 2025
Bedømt til 5 ud af 5 stjerner

Friendly and Helpful Service

Our mortgage broker Kathryn was fantastic. She was very friendly and happy to help with any questions we had. She made the potentially daunting task of choosing a mortgage a manageable one, and the service was free!

3. november 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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