Bookwhen - Online Booking System Anmeldelser 

534
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I got in touch via the chat button as I had trouble getting my payment to go through to change my plan. The chat bot recognised it needed a person to help and I was redirected to Dani within a few min... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Highly recommend this booking platform. As a fitness trainer running my own business, these event pages are professional and easy to use on the back end. Customers also love it and find the pages easy... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have used Bookwhen for my business (an out of school kids club) and more recently for my day job (random events and monthly events). It's easy to use, looks slick and professional. Automatically c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’ve been using BookWhen for the last six months having used another booking system previously. I’m extremely happy with how easy it is to use, both from the backend and as a user - I’ve had many posi... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Eventbureau
  2. Softwarevirksomhed

Skrevet af virksomheden

We're passionate about helping businesses succeed - through great value booking software and a team focused on success, not just support. Over the years, we've transformed bookings for thousands of businesses, helped individuals follow their passions, and supported franchisors to scale internationally. We don't just provide "off-the-shelf" booking software. Just get in touch if you want to discuss this with us! You can get set up in 15 minutes - join us for a free two-week trial and reduce your admin time today 😊


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

534 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(534)

36 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Happy enough!

Just set up and starting using the system for my pole dance studio. It's reasonably simple, a few limitations, but for the price, im happy. Most of my clients found is easy enough, a few struggled getting the hang of it. The online help has been good, quick responses during their business hours. Hopefully it will make my life easier now ive done the hardest part, getting my head around setting it up (im a bit tech resistant!) and getting all of my clients all set up on to it! Theres a lot of systems to choose from, I found making that choice difficult to make! But Bookwhen seems to be a good choice with my budget and needs.

18. februar 2026
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thanks for your valuable feedback. It's good to hear the Bookwhen support team has been helpful in getting you started. We understand there's a lot to consider when using a new system. We are thrilled to have you on board. 💚

Bedømt til 2 ud af 5 stjerner

Clumsy and illogical.

I note that many of the glowing reviews come from businesses that use the system. As an ordinary user I find the booking system clumsy and illogical. I know that other members of my class feel the same, often asking our Receptionist to book for them!
The first step of booking a pass is simple and straightforward enough, but it's all downhill from there.
Having chosen my pass I then have the tedious business of adding each individual class to my basket! This has to be done using the on-screen calendars, repeatedly returning and scrolling through page after page of classes of all flavours to find the one I want, adding each individual one to the basket as I go. It would make much more sense if, having chosen the class I want, I was presented with a list of dates for that class with check boxes to tick for those I wish to attend.
I spent over 40 years in the IT industry and this booking system must be in the top 5 of the list of 'Least user-friendly user interface'.

9. februar 2026
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Hello Tim, we value all feedback that helps us improve. I'm so sorry to hear that the booking process doesn't feel intuitive when redeeming your pass. I will be sure to share your feedback with the Product and UX team.

We’re committed to providing a simple booking process for bookers, and we would like to help turn this around. If you have a moment, please contact our Support team via email (support@bookwhen.com) or the live chat on our website. We usually ask a few quick automated questions to better understand your query, so please ask to speak with Dani, the Customer Experience Manager.

Once we have more details, we can also contact the event organiser to see if we can help streamline their process. We look forward to chatting with you. 🙏🏻

Bedømt til 5 ud af 5 stjerner

I’ve been loving BookWhen

I’ve been loving BookWhen! It was super easy to set up, intuitive to use and if I ever hit a snag, the chat function does a good job in helping out. Also, the price is great!

5. februar 2026
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

It's great to hear you've loved using Bookwhen and found the support helpful. We're excited to have you on board! 💚

Bedømt til 5 ud af 5 stjerner

Saving SO much time!

Bookwhen has been a game changer in my yoga business! Previously, I was spending a few hours a week messaging students with who was in studio, who was on the waiting list. I have saved SO much time with Bookwhen which all my students have found incredibly easy to use. The online help is excellent, and if that doesn't answer the question, everyone at Bookwhen is incredibly helpful. The best investment in my business in a long time!

16. januar 2026
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

It's lovely to hear how Bookwhen has helped streamline your business operation and customer experience. Thanks for sharing this great feedback, Tanya! We are thrilled to be working with you. 💚

Bedømt til 5 ud af 5 stjerner

I have been using Bookwhen for a couple…

I have been using Bookwhen for a couple of years now and so far it has been a positive experience. It has certainly made my life easier and it a is very fairly priced booking system. Staff are always quick to answer your questions, even the Ai bot has given me great guidance out of staff hours (never thought I would ever say that!!)

9. januar 2026
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thanks for this lovely feedback, Lynne. It's great to hear you've had a positive experience and that Bookwhen has streamlined your event organisation. 💚 It's great to have you on board!

Bedømt til 5 ud af 5 stjerner

Excellent booking system

Excellent booking system. Really simple to use for my business and prices in comparison to other booking sites is brilliant. So glad I switched from my previous booking system to Bookwhen

11. december 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

We're so thrilled to have you join us, Andrew! 💚
It's great to hear it's been a positive experience and working well for you and your bookers.

Bedømt til 5 ud af 5 stjerner

Bookwhen is my go to booking system

Bookwhen is my go to booking system, it is easy to use and fulfils my requirements for our volunteer training bookings, fantastic support when needed and the guides are easy to follow.

20. november 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

We're so happy to hear you enjoy using Bookwhen and have always had the support you needed. We're thrilled to have you on board. 😍

Bedømt til 5 ud af 5 stjerner

Bookwhen has been a game-changer!

Bookwhen has been a game-changer!

We’ve been using Bookwhen for our classes and it’s made everything so much easier to manage — from bookings and payments to communicating with customers. The system is reliable, easy to use, and packed with useful features that really suit how we run things.

The support team are fantastic too — always friendly, quick to respond, and genuinely interested in helping. It’s great to know they really listen to feedback and care about making the platform even better.

Highly recommend Bookwhen to anyone running events, clubs, or classes!

10. november 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thank you for this valuable feedback, Dannii. 🫶
It's lovely to hear that Bookwhen could help make things simpler for you and I'll be sure to pass on your comments to the support team. We're always here to help.

Bedømt til 5 ud af 5 stjerner

The best ticketing system we found!

Bookwhen is simple, intuitive, and with clear and affordable pricing structures. It really enabled our local volunteering organisation to thrive and flourish 🌸💗

8. november 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thank you for sharing this great feedback. We recognise the vital contribution volunteers make to the community and are proud to be your organisation's system of choice. 😍

Bedømt til 5 ud af 5 stjerner

Arts and crafts classes kids

I use Bookwhen for all my class and party bookings at The Creative Corner, and it’s been brilliant! It’s so easy to set up sessions, manage bookings, and keep everything organised. My customers find it really simple to use too. It’s been around five months we have been open now and I know there is more features to dive into using. Definitely recommend for small business owners! 💜

6. november 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thanks for this lovely feedback, Emma. It's great to hear that Bookwhen has been easy to use for both you and your customers. We're excited to be on this journey with you. Our Support team are always on hand if you need any help navigating new features. 🤩

Bedømt til 5 ud af 5 stjerner

Easy to use for both customers and the organiser

I've used Bookwhen as a customer for over 6 years, and always found it quick and easy to book my classes and special events.
Now as a fitness instructor myself, I found the system so easy and helpfully user friendly to set my new business account up with all my classes. I highly recommend this App.
I have it as a desktop application as well as an App on my phone. Love it! 😍

5. november 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

It's great to hear you've had a positive experience both as an event organiser and as a booker! We strive for a streamlined journey and to help simplify the process. We're excited to have you on board. 💚

Bedømt til 5 ud af 5 stjerner

Quick and easy to use

I'm not the account holder, I use Bookwhen as an employee. I find it straightforward and easy to use. I can see what classes I'm teaching, who's attending and all relevant details quickly and easily. Being able to see my classes and all other classes easily makes it easy for me to plan visits to the school on non-teaching days.

22. oktober 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

It's great to hear that Bookwhen has helped streamline your class visibility. Thanks for sharing this feedback, Sam. 💚

Bedømt til 5 ud af 5 stjerner

Bookwhen is a great booking system for…

Bookwhen is a great booking system for my small business, its saved so much time on administration duties which leaves me more time to do the practical aspects of my work.

22. oktober 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thanks for this great feedback. We're thrilled that Bookwhen has helped reduce your admin time. We're happy to have you on board. 🫶

Bedømt til 5 ud af 5 stjerner

Fantastic customer support

Once you get the hang of the system, it's really easy to make changes when you want to. Also, the customer support is so good. You're speaking to real people most of the time (unless there's no one available, in which case you use the chat bot, but even after that a real person will get in touch with you via email to make sure you got all the info you needed). It's really a great system!

9. september 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thanks for this great feedback, Emma. We're committed to human support. However, it's great to hear that Buddy, the AI-powered support tool, can help while our people team is unavailable. 💚

Bedømt til 5 ud af 5 stjerner

Super product

Super product, Bookwhen booking system. We've just moved over to it and enjoy its flexibility. Great to work with the team who pointed me to where I needed. The online support is great too. Thanks

13. oktober 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thanks for this lovely feedback. We're always happy to help and excited to have you on board, Pete. 🤩

Bedømt til 1 ud af 5 stjerner

Why every individual email

Why do you want everyone’s individual email that orders tickets and not 1 email address for a block booking. I will be sending a GDPR request as I would like to know how secure your system is against hacks etc

5. oktober 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Hello, thank you for your feedback. I'm sorry if there was any confusion around capturing your Booker's email addresses. This can be customised to capture each attendee's email address or only the main booker's. Please contact our support team via live chat, or email us at support@bookwhen.com and ask for Dani, the Customer Experience manager. We can then provide more details. 🙏🏻

Bookwhen is fully committed to protecting customer data and the information entrusted to us. We are ISO 27001:2022 Certified and Cyber Essentials certified. You can learn more on our website. However, please feel free to email us for more information at dpo@bookwhen.com. We hope to speak with you soon.

Bedømt til 5 ud af 5 stjerner

Well Worth Consideration

We are using BookWhen to manage our Gym booking system. Initially, we had some issues setting this up the way we wanted but customer support and the help pages were excellent.

We now have a fully operational system that allows users to create and manage their bookings meaning that our staff can get on with other tasks outwith BookWhen. The dream!!!

I would highly recommend this system to others.

19. september 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Ah, thanks for this lovely feedback. It's great to hear Bookwhen helped reduce your staff admin. We are always happy to help 💚
Excited to have you and your team on board.

Bedømt til 5 ud af 5 stjerner

Crowborough Chess Club

Crowborough Chess Club run two tournaments a year and attract 60 players each time.

Bookwhen allows us to subscibe and unsubscribe easily and quickly.

The booking system allows a variety of tickets depending on whether the players are members or not and whether they wish to pay online or pay on the day.

In addition we can show all the tournament details and send bulk emails to all the attendees to remind them of the event and to provide registration and travel details.

Highley recommended and the Bookwhen cost does not keep going up.

13. september 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

It's great to hear that Bookwhen can support your essential requirements for hosting a seamless tournament. Thanks for the lovely feedback, David. We're happy to have you on board. 💚

Bedømt til 5 ud af 5 stjerner

I have tried it and it works

I have tried it and it works. Once my adventure business kicks off in Kenya, I will definitely use it

16. september 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

It's great to hear the system has worked for you, James. We're excited to continue working with you as you start this new adventure! 🤩

Bedømt til 5 ud af 5 stjerner

I can add everything I need!

I can add questions on my booking forms - photo consent, allergies and anything else I need to know without having to contact customers.

If my events are the same each week I can duplicate them and also, add discounts if people book them all.

15. september 2025
Uopfordret anmeldelse
Bookwhen - Online Booking System-logo

Besvarelse fra Bookwhen - Online Booking System

Thanks, Stacey. It's great to hear Bookwhen has helped streamline your event admin and simplified scheduling. We're here to help and are glad to have you on board. 💚

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere