Bookswares Anmeldelser 

217
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The Suncatcher came surprisingly quickly . My granddaughter loves it. I will definitely order from you again. .y granddaughter took your information so she could order gifts for friends. Thank you.... Se mere

Bedømt til 5 ud af 5 stjerner

My daughter is a huge Janet Austin fan, the bag i got is a creative gift for her on her milestone birthday. I wanted something different yet somewhat sentimental. The bag is perfect.

Bedømt til 4 ud af 5 stjerner

Didnt have enough room to put my granddaughters nursing credentials on her tumbler, needed a few more spots BSN RN CP CA SANE had to leave the NE off ! Hope she still likes it

Bedømt til 1 ud af 5 stjerner

It wasn’t what I was expecting by any means, however that was my fault. I was thinking that it would be larger, I was thinking it would be stained glass, but after receiving it and being disappointed,... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

217 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 98 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(217)

186 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Hanging Suncatcher

Very happy with the item I purchased as gift for a friend who loves and grows iris. Good quality and arrived nicely packaged with no damage.

Nice selection of products on rhe website.

3. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It was easy to order the personalized…

It was easy to order the personalized coffee mug. When I received it, it was perfect! I can't wait to gift it to my sister who is a quilter. While it took a while to get here due to personalization of the mug, I was kept updated by Bookswares as to the progress of the shipment.

24. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very poor customer service

Very poor customer service, unethical business practices scamming customers consistently. Already filed a report with BBB which seems to be the same complaint many others have expressed before me. Product is very cheap looking. Would not recommend it for anyone else.

20. februar 2026
Uopfordret anmeldelse
Bookswares-logo

Besvarelse fra Bookswares

Hi Ivet,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience with our product and service did not meet your expectations. We understand how frustrating this situation must be.

Please know that it is never our intention to disappoint our customers, and we take concerns about product quality and customer experience very seriously.

We would appreciate the opportunity to review your order and better understand what happened. Kindly submit a support ticket using the link below so our team can look into the details and assist you further:

Submit a Support Ticket: https://portal.upmerce.co/bw/submit

Once we receive your ticket, our support team will carefully review the information and respond as soon as possible.

We sincerely apologize for the inconvenience and appreciate your feedback.

Bedømt til 1 ud af 5 stjerner

I would give this company zero stars

I would give this company zero stars. I have emailed 3 days in a row to get a refund on an order and not acknowledgement. If I have not heard by this afternoon, I will contact my bank as feel this is a scam company not interested in customers.

4. marts 2026
Uopfordret anmeldelse
Bookswares-logo

Besvarelse fra Bookswares

Hi Devon,

We’re very sorry to hear about your frustration and sincerely apologize if you have not yet received a response to your emails. That is certainly not the experience we want for our customers, and we understand how concerning it can feel when you’re waiting for an update about your refund request.

Please know that we are here to help and would like the opportunity to review your order and assist you properly. We kindly ask that you submit a support ticket using the link below so our team can locate your order details and respond as quickly as possible:

Submit a Support Ticket: https://portal.upmerce.co/bw/submit

Once your ticket is received, our support team will review the information and get back to you with an update as soon as possible.

We sincerely apologize again for the inconvenience and appreciate your patience while we work to resolve this for you.

Bedømt til 5 ud af 5 stjerner

Lovely coffee cups

Lovely design, good size for my café latte in the morning. Just love my new cups. But please stop the commercials while your customers are waiting for their first order to be delivered, I found them rather irritating. But otherwise, as I said, lovely products, also the pairs of booklover socks I bought before Christmas.

25. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

wooden page holder

Page holder is exactly as described. My name is spelled correctly in engraving. Works well to reduce arthritic joint strain when reading a book.

11. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So many items to choose from

So many items to choose from. I received my beautiful Suncatcher and can't wait to hang it up. Ordering was easy, tracking my item, waiting for the item to arrive was the hardest part. Excited to open package and receive my beautiful Suncatcher. From one book lover to another, thank you for your products.

2. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Speedy delivery

Speedy delivery, item beautifully & securely packaged. Delighted with this company who provide stunning items and excellent service. I'll be back. Thank you.

29. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I would give them zero stars if it was…

I would give them zero stars if it was available. I read many of the reviews on Trust Pilot stating the same issues that I encountered. Don’t buy from Bookswares.com. The products are cheap and not worth the exorbitant amount of money they charge you. The ornaments look like they are three-dimensional on the website, but they are just flat acrylic ornaments. The T-shirt I ordered was too small and they would not even exchange it for a different size. I even told them I would be fine with a store credit. They offered 10% to use on another purchase. That benefits their company — not me. I don’t intend to get burned twice. I saw them on Facebook & from now before I order from any company on Facebook, I will check the reviews on Trust Pilot before I purchase, not after. Had I known how many negative reviews they have I would’ve never ordered from them. Don’t get ripped off by Bookswares.com.

17. december 2025
Uopfordret anmeldelse
Bookswares-logo

Besvarelse fra Bookswares

Hi Laura,

We are truly sorry to hear about your experience, and we sincerely apologize for the disappointment and frustration this has caused you. We understand how upsetting it is to receive products that do not meet your expectations, especially when the website images gave a different impression of the ornaments and when the apparel sizing did not work out as hoped.

We regret that the material and design of the ornaments, as well as the sizing issue with the T-shirt, did not meet your expectations. We also understand your frustration regarding the resolution offered and why this did not feel fair or helpful to you. This is not the experience we want any customer to have, and we are very sorry that this has affected your trust.

To allow our team to properly review your order details, product concerns, and the resolution options already discussed, we kindly ask that you submit a support ticket through our official Help Center so we can securely access your information and assist you appropriately.
Please submit your request here:
https://portal.upmerce.co/bw/submit

Once your ticket is submitted, our support team will carefully review your case and follow up with you as soon as possible.

Thank you for taking the time to share your feedback. We truly regret your experience and appreciate you bringing these concerns to our attention.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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