BookOtrip Anmeldelser 148

Dear Team,

Have some spine now 4 months have passed, still getting the same repetitive responses is this the way BookOtrip will do the futuristic business.

Have some ethics or Just making fool to your customers and eating their hard earned will save you and your businesses

Do you think bluffing would save this organization?

Horrible do you think with this kind of tricks you could grab hard earned money? of your customer.

Intension is visible now.

Regards,
Anshul Thapliyal

Hate this agency. Since March it has been October and i am still struggling for refund. Airline has already refunded but agency is not paying me back. No email reply. Phone number is useless. Scammers. Fraud.

I guess not to give them any stars as their customer service number is not working no reply to the emails text to receive refund from them for my flight ticket it’s been 6 months

I am not getting any response from them through email and they are not reachable by phone. I am yet to get refund of 2 flights cancelled due to pandemic. where to escalate this? Someone know about anything what is happening?

It is full fraude company . Last 2 month se ye log bol raha hai aapka refund 2 weeks ke andar ho jayega lekin aaj tak koi refund nehi aaya

POOR service
1st PNR VWNZHK
2nd PNR U6QIRA
I have two bookings with you in the month of march and unfortunately on that date the government canceled the flights now its 20th jul and i am not getting my refunds and from the airline said they have already transferred the money in your account.

If you're not process my refund by and of the day so definitely i am taking legal action because all the time your company person telling me sir we want some time to process your refund

Airline customer support team told me we have already transferred the money in your account so you people are not providing my refund.

Terrible, Terrible customer service. I swear they all use the fake name Jerry when you ask who you are speaking In order to to refer back to the person you’re getting no where with. After my flight was cancelled they would not give me a refund or flight credit. Had I gone directly through the airline, I would have got a full refund. In the end I disputed the credit card charge and after months of disputes I got the charge reversed. Just don’t do it.

Unfortunately it's a scam. They took my credit card info then tried calling me to wire money. SCAM

I cancelled my flight to middle east after i found the whole flight is cancelled. Bookotrip charge me 300.00$ and run my credit card 50.00$ again for penalty. I contact airline(Lufthansa) and they told me you should get full refund but it should be process by Bookotrip.I contact the Bookotrip and they waste my time for we check again, Lufthansa is decline,we call you back(nobody call at all),......, they are not telling me the truth and try to hide from me. Still they charge me 350.00$ without any reason, the whole flight is cancelled.And they don't have any reasonable answer I don't offer to my Friends this agent and is not trust able to give credit number!!!!!!!1

Worst booking service. After booking they asked to pay more which was completely illogical way of providing service.

Good service! I like the way Roobil interact with customers. He listens and provides the best choice in cheap rate. Thank you Roobil.

My experience with BookO trip has been superbly perfect. I have been booking tickets with this agency for the last 5 years. The customer service reps are very prompt and pro active. My special appreciation goes to Jaison . He is ready to help with any tech issues even when I am in India. He promptly answers my questions and will go to any extent to resolve any travel ticket related issues. When ever I have a travel need the first thing I do is ring up Book o trip. I will recommend this travel agency to any one with absolute confidence

Have been booking through bookotrip for last 3 years. Have never faced any issue. Got the best rates including all cuatomized requests i had. THANKYOU for the service Jerry. He wae patient and helpful and always reachable

Roobil is very reliable. Will buy tickets from him again.

Jason, Thank you so much for being proactive. He listens and understand what is important to us. Jason’s knowledge and communication skills are exemplary and matched with unbridled energy going above and beyond for us. This is greatly appreciated.Thank you again for all your help planning our flight to India.
Droopatee and Ashok

Very professional and we have used the service couple of times now .

We have been using Book o trip for couple of years and the staffs were been very helpful and professional. Just wanted to say special thanks to Jason, he is been very kind and helpful, he always gives us options to choose from and provide us with the best rate.
Thanks. Keep up the good work.
Strongly recommend Book O Trip